Lightbulbs arrived 7 days after ordering, well packaged and the same brand as on the website - awesome. Website easy to navigate, every lightbulb imaginable and at very reasonable prices - thank you �... Ver mais
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Leia as opiniões dos outros
A confusion on my part over the number of bulbs ordered was treated with immediate help and advice by your member of staff James Smith who sorted out my error. I have now received exactly what I wante... Ver mais
Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email o... Ver mais
I purchased Golf Ball 40w E14/SES 240v Philips Clear Light Bulb - 45mm × 100 and they sent me a completely different cheaper inferior brand. I then emailed them twice which they ignored and I am now... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.
Informações de contacto
Unit 4, Ashville Trading Estate, SG7 6NN, Baldock, Reino Unido
- 0800 1313 003
- sales@easy-lightbulbs.co.uk
- easy-lightbulbs.com
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Good
Prompt, easy and then there was an issue to address it was fairly done. Would happily use again.
Had to wait a little time for the bulbs…
Had to wait a little time for the bulbs to arrive but have fitted them and fit perfectly and are very good value
Same problem here
Same problem here. I wish I had read this before making the purchase. It's now been 25 days since I placed my order. Last week, I called and was reassured that my lamps were in transit, would reach the UK, and be sent to me shortly.
Now they say they can't promise when they'll arrive — it might take another 1–2 weeks. I've requested a refund and won’t be ordering from them again.
EDIT: I ordered the same lamps in another shop yesterday. They have just been delivered (whithin less than 24h).
A bit disappointing
I needed several GU10 LED spotlight bulbs. They needed to be high quality and last well as not easily accessible. Callum was very helpful. I chose Philips bulbs costing over £12, and imagined they would be the top of the range Philips Master bulbs, but on arrival they turned out to be from the lower quality Philips Master VALUE range, available widely at a much lower price. I was offered a price reduction or total refund.
Good availability of uncommon bulbs
Good availability of uncommon bulbs. Fast delivery and excellent safe packaging. Recommended
Service was spot on only bit of an…
Service was spot on only bit of an issue was with the packaging a bit big for such a small item having said that the bulb arrived in one piece
Thank you
The order was sorted and sent quickly…
The order was sorted and sent quickly with no problems. Received in good quality packaging.
Excellent service
My transaction couldn’t have been any easier… made my selection. Placed the order and sat back. Delivery was next day - order arrived superbly wrapped and in great condition. Highly recommend.
I ordered Osram lamps NOT Narva
I ordered Osram lamps ... you sent me NARVA
I wrote 3 days ago to request an exchange ... NO reply
I will be registering a formal complaint with AMEX to get a full refund.
Wrong bulbs. I 'd ordered Osram bulbs because I like…
I 'd ordered Osram bulbs because I like their quality but received a complete new brand of bulbs I had never heard of, made in China. This is unacceptable. I have written to your company but I have not had a reply.
Tx
I ordered a bulb costing £14 on 6th…
I ordered a bulb costing £14 on 6th February 2025, I have sent various emails, without any response and have still not received this item. I will also now be reporting this company as fraud to my bank as per last reviewer. DO NOT USE THIS COMPANY.
I waited over 2 months for my bulbs
I waited over 2 months for my bulbs. I sent 2 emails asking for news and I received no reply. I reported it to my bank as fraud and I then got an email to say it had been dispatched!!
What a complete waste of time this has been. Customer service is free, and all it would have taken would be a return of my email to explain they’re very busy. I’m so disappointed.
So glad to have found the right bulbs…
So glad to have found the right bulbs for my light fittings as last ones were discontinued. Thank you
The package was delivered to the wrong address
The package was delivered to the wrong address.
Be careful with your delivery address on checkout. On my order it defaulted to an address I add set for another company (I think because they use Shopify). I deleted the address on my order and set the correct address and continued to pay.
I didn't thoroughly check the confirmation emails and later found the package was delivered to the default address, even though I changed it on the order.
Company support were un-helpful. They told me to re-order.
I won't order again because I can't trust their system.
Shame.

Resposta da Easy Light Bulbs
Some issues, but they are trying to improve
I ordered a Philips T9 circular fluorescent tube, listed as in-stock. Two weeks later a Navara T5 tube was delivered.
During these two weeks, my emails remained unanswered, and no updates were sent until the item dispatched.
Item sent well packaged, but is not the item purchased.
UPDATE: Following this review Callum phoned to apologise and sent the correct item for delivery next day. He advised that they are struggling to answer emails.
Easy Light Bulbs appear to have some issues, but it's reassuring they are trying to resolve these and improve.

Resposta da Easy Light Bulbs
The order was processed swiftly and I…
The order was processed swiftly and I was kept informed of its progress. The lights arrived in a good state. However an order I started before this order for linear light bulbs, was for LEDVANCE 18W LED 4000K which was order No EO46136 has not arrived and apart from receiving an email to say that the order had been received and was being being processed ready to send out but that is the last I have heard about it, thus a low score given.
Very good service from this company for…
Very good service from this company for difficult to find items. My telephone calls have been answered quickly and attentively when I have called to follow up on my orders, with clear information offered. I would use this company again. Call them first to understand shipping timing if this is critical.
Easy ordering
Easy ordering
Well updated
Arrived on time and well packaged
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