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Easy Bathrooms - Aintree Opiniões 90

TrustScore: 4.5 em 5

4,7

Units 1 and 2, 49 Ormskirk Road, L9 5AF Liverpool, Merseyside, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As soon as we walked into the Aintree showroom Karen was so helpful. She walked us through every style & option. Even after we had placed our order She continued to help us with later alterations to... Ver mais

Classificada 5 em 5 estrelas

All the staff were more than helpful guiding me through the whole experience of deciding on a new bathroom Karen was very helpful in the design and guiding me as to what I needed in the way of a bat... Ver mais

Classificada 5 em 5 estrelas

When we visited Easy bathrooms we were met by Karen. We were instantly made to feel welcome and that we were in good hands. She has excellent customer service skills and focus. Nothing was a trouble... Ver mais

Classificada 1 em 5 estrelas

We purchased a full bathroom only 2 years ago. Bath panel at the bottom has split away only around 10cm long so not the full panel yet. Told this is not covered by the warranty as the panel itself is... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de acessórios para casas de banho
  2. Renovação de casas de banho
  3. Loja de espelhos
  4. Loja de aquecedores
  5. Loja de portas para chuveiros
  6. Loja de azulejos

Escrito pela empresa

Visit Easy Bathrooms & Tiles Aintree for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Check out our top-rated reviews and see why we’re a trusted choice.

Simply Luxurious

Escrito pela empresa

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Informações de contacto

  • Units 1 and 2, 49 Ormskirk Road, L9 5AF, Liverpool, Merseyside, Reino Unido

  • 0151 525 4341

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4,7

Excelente

TrustScore: 4.5 em 5

90 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 71% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 2 em 5 estrelas

Service was not at the level I…

Service was not at the level I expected. Tiles are expensive and they do not take any tile back even if in perfect state with closed boxes.
This is the last place I would come back for tile shopping.

17 de maio de 2025
logótipo da Easy Bathrooms - Aintree

Resposta da Easy Bathrooms - Aintree

Good morning Mr Agostinho
We appreciate your feedback and regret that our service and return policy didn't meet your expectations. If you are able to reach out to our feedback team by emailing trustpilot@easybathrooms.com including any correspondence that may help our investigation.
Kind regards
EB

Classificada 5 em 5 estrelas

A great firm to deal with

A great firm to deal with. Very helpful and knowledgeable sales staff who arnt pushy.
We had to return several smaller items which were exchanged or refunded without fuss.
Highly recommended.

11 de maio de 2025
logótipo da Easy Bathrooms - Aintree

Resposta da Easy Bathrooms - Aintree

Good afternoon David,
We're happy to hear that you found our sales team helpful and not pushy. We appreciate your recommendation and are glad the returns process was smooth for you.
Kind regards,
EB

Classificada 5 em 5 estrelas

Fabulous customer service - thanks to Lyn at Aintree

From the moment we first went into Easy Bathrooms at Aintree we were looked after extremely well by Lyn. She took time to listen to the ideas we had for two bathrooms and a cloakroom. Lyn wax extremely patient, polite and courteous on each of our visits. The plans she produced brought our ideas to life, and even when changes were asked for, these were completed with guidance and support.
I have no hesitation in recommending Lyn at Easy Bathrooms, Aintree. We were extremely happy with the whole buying process and experience. Thank you so much Lyn!
Debbie & Barry Davies

10 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Beware this company

On Saturday 17/5/2025 myself and my wife returned to the Aintree store to return some unused tiles that were still in their boxes. They are the very large expensive type.
The employee we approached was the same person that sold them to us.
She said oh no we don’t refund any unused tiles and as they were bought in February, and it was now May we couldn’t do anything.
The sales person did not inform us about this when we bought them.
We are absolutely disgusted so please beware of this company. I will not be using them again.

17 de maio de 2025
Opinião espontânea
logótipo da Easy Bathrooms - Aintree

Resposta da Easy Bathrooms - Aintree

Good Morning

We appreciate your feedback. We understand your frustration regarding the tile return and the information you received at the time of purchase. We'll review this internally to ensure our policies are clearly communicated. Please email our feedback team on
trustpilot@easybathrooms.com with any further information that you would like us to take into consideration.

Kind regards EB

Classificada 5 em 5 estrelas

Very pleased with the whole process

Visited the showroom as was looking to replace 2 bathrooms. Was very impressed with large choice and we found everything we needed. Dealt with Stuart who was a fantastic help throughout the whole process - from ordering, arranging delivery and helping replace a couple of damaged parts. Would highly recommend and would certainly use this place again.

7 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Karen was friendly

Karen was friendly, professional and informative, she advised us on what would be suitable to meet the needs of my disabled relative, who the bathroom was for.
We were really pleased with the products and service. Would definitely recommend.

25 de abril de 2025
Classificada 5 em 5 estrelas

Had successful vista quick visit to this store after…

Had a quick visit to this store after visiting other bathroom stores. Couldn’t be happier with the service we received from David. He managed to match a tile which was over 30years old. Ok not the same tile but as near as it could be. He was so polite understanding and is a credit to your business! A true gentleman. My tiler is very impressed! Thankyou

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Service and Products

Whilst at Aintree store I encountered Lynn. Lynn helped/advised me with my very awkward shaped/sloped bathroom. She came to my home, measured and produced photos of how my bathroom could look which was a great help. Lynn helped me with ideas and products which were all good standard items withput any pressure. There is such a large range I was really glad of the help. I also purchased my tiles from here too, again great standard. I changed my mind about products on a few occasions but again no problem at all. Nothing felt like too much trouble. In Lynn's absence David was also really helpful in sorting my invoice and payment and a last minute change of Tile offering good advice.
My bathroom looks fantastic now and is transformed and much lighter which is
what I wanted. Looks like a completely different room.
I would 100% use this store again and also recommend Lynn and David to all my friends and family.

7 de março de 2025
Opinião espontânea
logótipo da Easy Bathrooms - Aintree

Resposta da Easy Bathrooms - Aintree

Good afternoon Denise,
We are so happy to hear about your positive experience at our Aintree store. It sounds like you had a truly transformative experience, and we are thrilled that you are so pleased with the results.

We are incredibly proud of our team, and we are delighted to hear about the exceptional service you received from Lynn and David. Their dedication to helping customers like you achieve their dream bathrooms is truly inspiring. We will be sure to pass on your kind words to them.
Kind regards,
EB

Classificada 5 em 5 estrelas

Best retail experience you could ask for!

Love the amount of displays there are in this store, the whole store is set out so well for looking at ideas. Lynn has been our bathroom planner since our first (of many! 😅) visits there and has been brilliant, making suggestions and changes to get us exactly the bathroom we want. Can recommend this store and staff 100%

6 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really happy with the service at Easy…

Really happy with the service at Easy Bathrooms Aintree. David was very helpful from start to finish - friendly, knowledgeable, and not at all pushy. He made the whole process straightforward and gave great advice. Would definitely recommend!

16 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Professional Lynn!

I don't easily leave reviews as I'm always busy, however, I feel I have to compliment Lynn at the Aintree branch for her outstanding customer service, before, during and most importantly imo, after the sales gone through.

Lynn has generated some amazing designs for our customers and is very helpful & patient throughout the whole process of selecting, colour matching, and ordering.

I have recommended Lynn and her colleagues at Aintree to my family friends and they have all been complimentary.

The service & materials are quality/ high-end. 5stars from me.

Mike's Tiling Services.

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

David and the team are outstanding

David and the team are outstanding. Very knowledgeable and incredibly helpful. They will always do everything they can to help you in any way possible. Superb service from a friendly and highly motivated team.

15 de abril de 2025
Classificada 5 em 5 estrelas

Greatcomapny

Purchased everything I needed from the one shop. All good quality products and lots of choice. Sales assistant couldn't have been better and gave us enough help in choosing and designing the way the bathroom should look.

Would highly recommend this comapny

11 de abril de 2025
Classificada 5 em 5 estrelas

Excellent

Worked with Karen (Aintree branch) who made the whole process easier, more personal and was supportive throughout. Any issues resolved quickly and efficiently. Bathroom looks brilliant

3 de março de 2025
logótipo da Easy Bathrooms - Aintree

Resposta da Easy Bathrooms - Aintree

Good morning,
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. We strive to provide excellent customer service and we're delighted that you found our team to be supportive and efficient in resolving any issues. We're thrilled that your bathroom looks brilliant!
Kind regards,
EB

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