Banner for Easy Bathrooms - Chelmsford

Easy Bathrooms - Chelmsford Opiniões 25

TrustScore: 4 em 5

4,1

Unit 4, Chelmsford Trade Park, CM1 3AR Chelmsford, Essex, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Very helpful, friendly and knowledgeable staff at Chelmsford. Overall a stress free service. Well liased with our bathroom fitter. Great quality products. Thankyou!

Classificada 5 em 5 estrelas

We had a great experience with Michael and the team at Easy Bathrooms. We booked an appointment for them to come and visit our house to measure up the master bathroom and en suite. Once we talked th... Ver mais

Classificada 5 em 5 estrelas

Huge thank you to the team at Easy Bathrooms Chelmsford (special mention to Sam). Great selection of products to look over in the showroom and the mocks of how the final room would look were very help... Ver mais

Classificada 4 em 5 estrelas

From start to end o can’t fault the service we received from the chaps at Easy Bathrooms. We could get hold of them easily via phone to make small amendments and the ordering, delivery and aftercare w... Ver mais


Informações sobre a empresa

  1. Loja de acessórios para casas de banho
  2. Renovação de casas de banho
  3. Loja de espelhos
  4. Loja de aquecedores
  5. Loja de portas para chuveiros
  6. Loja de azulejos

Escrito pela empresa

Visit Easy Bathrooms & Tiles Chelmsford for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by customers—discover why they love shopping with us!

Simply Luxurious

Escrito pela empresa

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Informações de contacto

  • Unit 4, Chelmsford Trade Park, CM1 3AR, Chelmsford, Essex, Reino Unido

  • 01245 357716

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4,1

Bom

TrustScore: 4 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Very helpful

Very helpful, friendly and knowledgeable staff at Chelmsford. Overall a stress free service. Well liased with our bathroom fitter. Great quality products. Thankyou!

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Michael! Great Experience

We had a great experience with Michael and the team at Easy Bathrooms. We booked an appointment for them to come and visit our house to measure up the master bathroom and en suite. Once we talked through a few ideas with Michael he was able to bring our dream bathroom to life and gave us some really helpful tips and advice along the way which we greatly appreciated! Thank you, Michael! would definitely recommend.

14 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Planning and Installation

I thought the planning process was very bureaucratic with more detail than was required and I also thought having to pay the complete cost prior to installation was unreasonable.
Once the planning was complete the delivery and installation process went smoothly with Blu Tub being very considerate and helpful.

10 de março de 2026
Classificada 5 em 5 estrelas

Exceptional customer service

Huge shoutout to the guys at Easy bathroom Chelmsford. Michael and Gerry have been most helpful during my entire process of buying fittings for my property. They were able to talk me through the options available and the process all the way to arranging delivery was seamless. Thanks guys for the exceptional customer service!

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Huge thank you to the team at Easy…

Huge thank you to the team at Easy Bathrooms Chelmsford (special mention to Sam). Great selection of products to look over in the showroom and the mocks of how the final room would look were very helpful. Nothing was too much trouble, if you're feeling stuck for inspiration or help when it comes to planning your bathroom look or layout, I would highly recommend a visit to the team here.

20 de fevereiro de 2026
Classificada 1 em 5 estrelas

Awful customer service

We went on a Sunday (8/2/26) to look for advice about buying a new shower. While we were looking we were asked if we needed any help, to which we said yes. We were looking to replace our Mira shower and were told that we would be best to stick to Mira. We said we weren't fussed about that and wanted some guidance on our options about the standard fittings sizes. We had them in the original booklet and he said he could look if he wanted us to but that he was busy at the moment. There were No other customers in the store and he appeared just to be checking stock. My wife and I looked at each other in disbelief and walked out of the Chelmsford store. B and Q were very grateful for our business.

8 de fevereiro de 2026
Opinião espontânea
logótipo da Easy Bathrooms - Chelmsford

Resposta da Easy Bathrooms - Chelmsford

Good afternoon Steve
We are sorry that you were left disappointed with the service received.
Our feedback team would like the opportunity to speak to you further about your experience and request to send through your details to trustpilot@easybathrooms.com. A member of our team will reach out as this is not the level of service we expect our customer's to receive. Plus, we are always open to listening to see where we can improve our services.
Kind regards
EB

Classificada 1 em 5 estrelas

Shocking Customer Service

Salesman was very helpful in going through what was needed for my order, but when the bathroom suite arrived, the shower tray was wrong and I ended up with 2x vanity units rather than a vanity unit and a WC unit.
I was expecting them to apologise and get me the correct items in within a couple of days, but shockingly I was told that head office needs to authorise the returns, then a collection needs to happen before they can refund me and then order the correct items!!!
I've now had to cancel my plumber, and tiler and over 15 days since I placed my order, I still don't have a correct bathroom suite!!

9 de janeiro de 2026
Opinião espontânea
logótipo da Easy Bathrooms - Chelmsford

Resposta da Easy Bathrooms - Chelmsford

Good afternoon Gary
We are sorry to read that we have fallen below your expectations on this occasion. We do have internal processes that our showrooms have to escalate to for investigation and we apologise if this took longer than expected. A member of our team has attempted to call to speak to you to discuss further and have followed up with an email direct.
Kind regards
EB

Classificada 5 em 5 estrelas

Ordered a towel rail

Ordered a towel rail, very good price, good quality and I was called as soon as it had arrived at shop earlier than expected….so gold stars all round….

10 de dezembro de 2025
Classificada 5 em 5 estrelas

The service from Sam at the Chelmsford…

The service from Sam at the Chelmsford branch was second to none from design to order. Delivery was spot on and a few forced changes along the way was handled prompt and with professionalism. Only negative is the time it takes for returns to be processed and refunded, still awaiting the refund for a unit, but will pop into the store and chase this up as its been nearly 2 months. Overall pleased though.

3 de novembro de 2025
Classificada 5 em 5 estrelas

Sam, at Chelmsford Easy Bathrooms

We had an appointment with Sam (at the Chelmsford branch) and couldn't be happier with his help. Professional and helpful at choosing styles and colours for the tiles and the extra components needed for our bathroom design. Sam made the process of working out what we needed a breeze and thankful for his guidance.
Lovely range of tiles at easy bathrooms plus they currently having a winter sale so totally grabbing a bargain with no sacrifice on style and quality.

8 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Very good

From start to end o can’t fault the service we received from the chaps at Easy Bathrooms. We could get hold of them easily via phone to make small amendments and the ordering, delivery and aftercare were all very good. Their depo made a couple of order mistakes but thankfully didn’t disrupt the fit too much. Highly recommend.

12 de julho de 2025
Classificada 2 em 5 estrelas

Towel radiator booked online.

I booked a towel radiator online and was given a date for delivery at the Chelmsford store. When I went to the store on the delivery date, I was told that they had nothing on their systems to show that the radiator was to be delivered that day. They gave us another delivery date. On this second delivery date the radiator was again not delivered. Then the store manager gave me their customer service phone number and asked me to sort this out myself. I had to really work hard with the customer service to finally get the radiator delivered. A very bad experience as the builders could not continue with their work in the bathroom till the radiator was delivered. The builders were upset as their work was delayed which in turn delayed their next project.

8 de maio de 2025
logótipo da Easy Bathrooms - Chelmsford

Resposta da Easy Bathrooms - Chelmsford

Good afternoon Nelson
We understand your frustration with the delivery issues you experienced. It's disappointing to hear that the radiator wasn't delivered as scheduled, and that you had to spend extra time and effort to get it delivered. We strive to provide a seamless and reliable delivery experience for our customers, and it appears we fell short in this instance.
A member of our feedback team will be in contact to discuss further.
Kind regard
EB

Classificada 5 em 5 estrelas

Brilliant customer service and great prices!

I went into the Chelmsford showroom having no idea where to start. Sam and the rest of the team were so helpful and patient despite me making several adjustments to my order. Great communication regarding delivery, everything arrived quickly with no issues.

15 de abril de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais