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Easy Bathrooms - Poole Opiniões 39

TrustScore: 4 em 5

4,1

Unit 1B(A), Wessex Gate East, BH15 3TF Poole, Dorset, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything about the experience was first class, from initial design, through purchase and installation. The two engineers who installed the bathroom were excellent, courteous, kept site clean and fi... Ver mais

Classificada 5 em 5 estrelas

Jay was extremely friendly and helpful from start to finish He sorted everything from how many tiles and panels we needed aswell as offering shower options that would best go( shower is amazing thank... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Sales were good but customer service after purchase of faulty item that was still in packaging failed due to not being one of their own branded items. Would never recommend to any of my customers due... Ver mais

Classificada 5 em 5 estrelas

Very helpful staff. Helped us with the design and ordering of our bathroom furniture. Not all of the items were available on the day but this didn’t seem to be a problem as we had not moved into our n... Ver mais


Informações sobre a empresa

  1. Loja de acessórios para casas de banho
  2. Renovação de casas de banho
  3. Loja de espelhos
  4. Loja de aquecedores
  5. Loja de portas para chuveiros
  6. Loja de azulejos

Escrito pela empresa

Visit Easy Bathrooms & Tiles Poole for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.

Simply Luxurious

Escrito pela empresa

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Informações de contacto

  • Unit 1B(A), Wessex Gate East, BH15 3TF, Poole, Dorset, Reino Unido

  • 01202 668828

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4,1

Bom

TrustScore: 4 em 5

39 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 72% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful in store experience

Very helpful in store experience, changes to original quotation were made easily over the phone, very good communication when changes were made with a new quotation being sent promptly and various questions answered knowledgeably

15 de agosto de 2025
Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff. Helped us with the design and ordering of our bathroom furniture. Not all of the items were available on the day but this didn’t seem to be a problem as we had not moved into our new home. Unfortunately, when the time arrived I realised that the delivery hadn’t included all the cupboards. I quick call to the team and they responded by having items redirected in record time and ensured we had a working ensuite.

26 de junho de 2025
Classificada 5 em 5 estrelas

Great Service quality Suites

If you're looking for a new bathroom suite, look no further than Easy Bathrooms Poole. The service we received from Zaiya, Jay and Alex was second to none and the quality of the bathrooms suites are excellent. We are very happy with our choice and we're happy to recommend them

30 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

En Suite Replacement

Everything was perfect but when the toilet was unpacked it was cracked so had to be replaced. Hence 4 stars instead of 5. This was done immediately. Very happy. Would use them again

20 de maio de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good afternoon William,
We're happy to hear that you were very satisfied with your purchase. We regret that the toilet arrived damaged, but we're glad the replacement was handled quickly. Thank you for your feedback!
Kind regards,
EB

Classificada 4 em 5 estrelas

Good service

Customer journey was great

28 de maio de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good afternoon George,
We're glad you found the journey great. Thank you for your positive feedback; we appreciate you sharing.
Kind regards,
EB

Classificada 5 em 5 estrelas

Very helpful and delivery was on time

Very helpful and delivery was on time

11 de junho de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good afternoon David,
We're happy to hear that our service was helpful and that your delivery arrived on time. We appreciate your positive feedback!
Kind regards,
EB

Classificada 5 em 5 estrelas

Excellent service..

10 de junho de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good afternoon Jon,
Thank you for sharing your kind words, we truly appreciate it!
Kind regards,
EB

Classificada 5 em 5 estrelas

All staff in the store were very…

All staff in the store were very helpfull.
All products were excellent quality and very reasonable priced.
Delivery was very quick. with no damges
Would highly recommend Easy Bathrooms

5 de junho de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good afternoon Alan,
We appreciate your positive feedback! We're happy to hear that you found our staff helpful, our products excellent and reasonably priced, and our delivery quick and damage-free.
Kind regards,
EB

Classificada 5 em 5 estrelas

Jay was extremely friendly and helpful…

Jay was extremely friendly and helpful from start to finish He sorted everything from how many tiles and panels we needed aswell as offering shower options that would best go( shower is amazing thank you.) Jay is very knowledgeable about the products and what colours go best together.Would definitely recommend using Poole Easybathrooms as all
staff in branch were helpful. I don't usually bother with reviews but as our experience with using them was great thought i would take the time to review. Thank you Poole branch Sammie and Gary

16 de fevereiro de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good afternoon,
We are so happy to hear about your positive experience with our team. It sounds like you had a wonderful time working with Jay, and we are thrilled that he was able to help you find the perfect shower for your needs. We are also grateful for your kind words about our staff at the Poole branch. We strive to provide our customers with the best possible service, and it is always rewarding to hear that we have succeeded.
Kind regards,
EB

Classificada 1 em 5 estrelas

DREADFUL customer service!

DREADFUL customer service!! will not be buying from them again which is a shame as we are renovating so they would of had alot of return custom from us. The manager Ben needs to be demoted to sales associate and learn some customer service skills before hes taken on as a manager!! Ben failed to order a sample of the tile we requested, we returned to store a week later, still no sample so had to re order through a very helpful lady. When the sample arrived we ordered the tiles half of them arrived smashed, phoned the poole branch and spoke to the manager ben again. No empathy for the situation and very rude on the phone. I Sent over photos as requested, I phoned the next day to ask for an update on the redelivery the manager ben claimed I hadnt sent the photos so there was nothing he could do. I went into the store 10 minutes after our phonecall to prove I had, he scrolled down his emails and guess what all the photos were there!!! another day wasted. Again no apology for yet ANOTHER mistake of his!!! AWFUL, RUDE, INCOMPETANT SERVICE! Still yet to be resolved. AVOID AT ALL COSTS!

4 de abril de 2025
Opinião espontânea
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good Morning
We appreciate you bringing this to our attention and will use your feedback to improve our processes and training. We will be reviewing this matter internally to ensure that all team members are equipped with the necessary skills and resources to provide exceptional customer service.
Our feedback team will investigation and come back to you have this has taken place.
Kind regards EB

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service. Easy to order. Immediate response to query. Great products.

17 de março de 2025
logótipo da Easy Bathrooms - Poole

Resposta da Easy Bathrooms - Poole

Good morning Sue,
Thank you for your kind words! We are delighted to hear that you had a positive experience with our company. We strive to provide excellent customer service and appreciate your recognition.
Kind regards,
EB

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