Price was excellent but customer service is lacking!! I asked for the order to be delayed & delivered on the Friday rather than the Tuesday which it wasn’t & I emailed to point out that they’d ignored... Ver mais
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Leia as opiniões dos outros
Ordering is easy and information sent through 'e' mail. Delivery was excellent delivery company kept me informed. Parcel delivered in good order. Used Easy Care Solutions on other occasions and wou... Ver mais
A empresa respondeu
This has always been a smooth and reassuring experience. I have been ordering from Easy Care Solutions since 2025 and have never had any issue at all. The ordering process is simple, with clear i... Ver mais
A empresa respondeu
Great service and supply. At least delivery driver rang doorbell and delivered parcel not like many others who just leave items and rely on email as delivery notice. Will definitely use again.
A empresa respondeu
Informações sobre a empresa
- Loja de artigos hospitalares
- Fornecedor de equipamento para deficientes
- Fornecedor de artigos hospitalares
- Grossista de artigos de higiene
- Fornecedor de equipamento para mobilidade
Escrito pela empresa
Easy Care Solutions is one of the UK’s leading distributors of continence and hygiene products, supporting individuals and professional care providers with dependable, discreet solutions designed to promote comfort and dignity. ✔ High-quality, affordable products focused on reliability and discretion ✔ Our own trusted ranges: ALIA and Easy Care Solutions ✔ Global brands including TENA, ONTEX, Attends, SUNKISS and Hartmann ✔ Knowledgeable customer support and excellent value you can rely on
EASY CARE SOLUTIONS – Trusted Incontinence & Hygiene Supplies Across the UK
Escrito pela empresa
- Competitive Pricing & All-Time Promotions
- We offer ongoing promotions across our website, giving you great value on essential care products every day. With strong partnerships and direct sourcing, we keep costs low and pass savings on to our customers.
- Flexible Care Subscriptions
- A convenient auto-reorder service to ensure customers never run out of vital supplies.
- Exceptional Customer Support
- Our experienced care team is always available to help choose the right product, arrange subscriptions, or answer any care-related questions.
Fast and Reliable Service
Next Day Delivery and Free Shipping Over £100
Fast Delivery – Most orders are dispatched within 24 hours, ensuring you receive essential incontinence products quickly and discreetly.
Informações de contacto
Westfield Two, Pistone Green Business Park, Westfield Road, LU7 9GP, Tring, Reino Unido
- +441923243393
- help@easycaresolutions.co.uk
- easycaresolutions.co.uk
4,7
Excelente
368 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Easy Care Solutions
We’re glad to hear your order was placed and delivered quickly. We appreciate your support and look forward to serving you again!
The nappies I ordered haven't arrived
The nappies I ordered haven't arrived yet I believe I paid for next day delivery, I've had no communication letting me know when they will be here, it's the first time I have used you as a company. I am not very impressed.
22 de novembro de 2025
Resposta da Easy Care Solutions
We’ve checked your order, and it was placed after our Saturday cut-off time, which means it could only be dispatched on Monday. As a result, your delivery is scheduled for Tuesday. We understand how important timely delivery is, and we apologise for any frustration this delay may have caused. If you need any further assistance or updates, please feel free to contact us
Excellent speedy delivery not received…
Excellent speedy delivery not received yet as delivered to my daughter great price
21 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your feedback! We're delighted to hear the delivery was speedy and that you’re happy with the price. If you need any help in the meantime, we’re always here for you! 😊
Easy soloutions
Site easy to navigate and ordering was simple. Invoice arrived a few minutes later .
21 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your lovely feedback! We’re glad to hear that our website was easy to use and that ordering was simple for you. We appreciate your support and hope to serve you again soon! 😊
Resposta da Easy Care Solutions
Thank you for your great feedback! We're glad you were happy with the price and fast delivery. We really appreciate your support and look forward to serving you again! 😊
The ease in getting what I needed.
10 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your feedback! We’re glad to hear it was easy for you to find what you needed. If you ever need any assistance, we’re always here to help! 😊
Excellent service and very comfortable…
Excellent service and very comfortable and easy to use.l recommend them
10 de novembro de 2025
Resposta da Easy Care Solutions
Thank you so much for your lovely feedback! We’re really glad to hear you’re happy with our service and that the product is comfortable and easy to use. Your recommendation means a lot to us. If you need anything in the future, we’re always here to help! 😊
still waiting for it to arrive./ here now
still waiting for it to arrive.
Arrived 8.45 all ok.
17 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your update. We’re glad to hear your order arrived at 8:45 and everything is okay now. If you need any further assistance, please feel free to contact us we’re always happy to help!
New Customer Very Impressed!
As a new customer purchasing personal care products for my wife, I would like to thank Monica for her very kind, professional, and courteous service.
She answered my questions patiently and guided me through the online ordering process.
At the same time, Easycare Solutions offered me a competitive price, compared to my Amazon Subscription for the same product, which had just increased by approximately 10%.
17 de novembro de 2025
Resposta da Easy Care Solutions
Thank you so much for your wonderful feedback and for choosing us as a new customer! We’re delighted to hear that Monica was able to support you with such kind, patient, and professional service — we’ll be sure to pass your kind words on to her.
We’re also pleased that you found our prices competitive and that we could offer a better alternative to your previous subscription.
If you ever need any further assistance or have any questions, we’re always here and happy to help. Wishing you and your wife all the very best, and thank you again for trusting Easy Care Solutions.
Recommended company …
Easy to see what products are available and easy to order - good communication and arrived exactly when they said it would - highly recommended
14 de novembro de 2025
Opinião espontânea
Resposta da Easy Care Solutions
Thank you so much for your kind words! We're delighted to hear that you found our products easy to browse and order, and that our communication and delivery met your expectations. Your recommendation means a lot to us.
Very quick in despatching the items…
Very quick in despatching the items ,must remember to order monday to friday as the place is shut during weekend
15 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your review! We're glad to hear your items were dispatched quickly.
Just to clarify our warehouse does operate seven days a week, so your orders will continue to
Resposta da Easy Care Solutions
Thank you for your feedback! We're glad to hear you were happy with our efficient delivery. We appreciate your support!
Resposta da Easy Care Solutions
Thank you so much for your recommendation! We’re delighted to hear you found our delivery quick and reliable. We truly appreciate your support and look forward to serving you again.
Company service was excellent but let…
Company service was excellent but let down by delivery service. Did not deliver to me but left packages in lobby of apartment block.
10 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your feedback. We’re really glad to hear you were happy with our service, but we’re very sorry the delivery fell short of expectations. Your order should always be brought directly to you, and we understand how frustrating this can be.
We have reported this to the courier and will be monitoring future deliveries closely to ensure it doesn’t happen again. If you ever need assistance or experience any further issues, please feel free to contact us — we’re always here to help.
Quick and easy to order pay and…
Quick and easy to order pay and delivery was quick too just what you need
13 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your great feedback! We're glad to hear ordering and payment were quick and easy, and that your delivery arrived promptly. That’s exactly the experience we aim to provide!
Item arrived promptly and was as…
Item arrived promptly and was as described. Great value.
6 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your lovely review! We’re delighted to hear your item arrived promptly and matched your expectations. Great value and smooth service are what we aim for. We appreciate your support!
Got exactly what I paid for
Got exactly what I paid for. Next day delivery and required product at a good price. Very pleased with experience this time.
11 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your wonderful feedback! We're delighted to hear you received exactly what you ordered and that the next-day delivery and pricing met your expectations. We’re very pleased you had a great experience
Excellant service
11 de novembro de 2025
Resposta da Easy Care Solutions
Thank you so much for your wonderful feedback! 😊
Stock availability, excellent delivery time
Website extremely easy to navigate. Items in stock and at a reasonable price. Delivery time was excellent.
10 de novembro de 2025
Resposta da Easy Care Solutions
Thank you so much for your wonderful feedback! 😊
We're really happy to hear that you found our website easy to navigate, the prices reasonable, and the delivery time excellent. We always aim to keep items well-stocked and provide a smooth, reliable service.
If you ever need any help or have questions about future orders, we're always here for you!
simple ordering process
simple ordering process, kept well informed, arrived as promised in tip top condition. will definitely use again
9 de novembro de 2025
Resposta da Easy Care Solutions
Thank you for your lovely feedback! 😊
We’re glad the ordering process was simple and that everything arrived as promised. We look forward to serving you again soon!
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