Customer service was very helpful and always respond in a timely manner. Due to postal strike it did take a bit to receive our swab test kit (Stress induced collapse test kit) but instructions were c... Ver mais
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Customer service was very helpful and always respond in a timely manner. Due to postal strike it did take a bit to receive our swab test kit (Stress induced collapse test kit) but instructions were c... Ver mais
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couldn't be more impressed with Easy DNA. The test Kit was delivered very quickly overnight. I called Easy DNA with a couple of questions and spoke to a very friendly and knowledge staff member who pr... Ver mais
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First, the good: - Quick clear responses - Easy to follow instructions The bad: The email confirming the order indicated "You have ordered the MDR1 test, this kit is applicable for up to 4 dog... Ver mais
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I tried to use this service firstly it took just over 2 weeks for them to deliver the box with contents to me I was told that the address I provided was incorrect. Meanwhile the address was corr... Ver mais
Based in Toronto, we service clients anywhere in Canada, from British Columbia, Quebec, and Alberta. EasyDNA is actually part of a network of 25 global offices. The company is located in countries all over the world including South Africa, Italy, the Philippines and Australia. We have often serviced clients living on different ends of the globe, sometimes in the most remote locations. We are confident that we can organize the logistics of any DNA test you require. We appreciate the fact that our customers have chosen us to carry out their test and ensure after having completed their test, they remain satisfied with their choice.
100 King Street West Suite 5600, 56th floor, ON M5X 1C9, Toronto, Canadá
Fast, reliable, kept in touch, emailed right away! Gave understanding information and didn’t hesitate to email back right away!!! This was my first time and my experience with you guys I couldn’t be more happy!! 😁

Resposta da EasyDNA Canada
I recently used EasyDNA . The results came fast and accurate and the service from there call centre was excellent. I would recommend this service to anyone .

Resposta da EasyDNA Canada
Easy to work with and if you ever get stuck they are really fast to reply to you emails with help and they are fast with results. Thank you easydna

Resposta da EasyDNA Canada
Was easy and quick. Result came back quick and were very easy to read! 👍

Resposta da EasyDNA Canada
After 30 years, I finally have confirmation that my twins are identical. The prompt service and timely results were exactly as stated. Very easy to order, with clear instructions! I will definitely recommend.

Resposta da EasyDNA Canada
Was easy to order. The price is good ($189). Taking the sample was very easy and the turn around time was good! Always thought my girls were fraternal and I was wrong....they are identical!!!

Resposta da EasyDNA Canada
I am so happy with my experience with EasyDNA. The turnaround time from ordering it online to receiving my results was incredibly fast! I feel like I barely had to wait, which is great as the waiting is the hardest part!! Thank you EasyDNA for my answer!!

Resposta da EasyDNA Canada
I am glad to have chosen easydna for a paternity test out of the many options I had when I was searching online. Their customer service is excellent, they stay in touch with you throughout the process. Got my test results earlier than expected. I will definitely recommend easydna to anyone. Thank you!!!

Resposta da EasyDNA Canada
3 weeks ago
DNA collection kit arrived in about 3 days. Customer service was good when I called to ask about a swab that was still damp when I put it in the little envelope. I sent the samples back by registered mail and they arrived the next day. It took one more day for them to verify on their end they received it. Results came within the 3-5 business days as stated. In fact in fact I received mine on a Civic holiday and that was surprising. Happy with the results. Overall a good experience
Excellent quality service and fast turnaround for results. Great customer service. Would recommend to anyone seeking quality DNA services.
I could not have been happier with Easy DNA. They were very patient and professional with my inquiries. I had to call them several times and each time the customer service representative I dealt with was incredibly helpful and thorough, he/she went the extra distance to make sure all information was covered.
I give this experience 5 stars. Customer service was friendly and polite. Most importantly, the service provided my DNA results to me even faster than was promised - and after a lifetime of waiting - the quicker results meant the world to me and my new-found birth-father. The price was right and I was confident I would get my results processed efficiently. I wish I could have understood the codes - layman decoding might have been useful. I highly recommend this company but hope I never have to personally use their services again! 😊Thank you so much.
Friends i have selected easy dna for paternity test and customer care is very cooperative and responsive and dna testing is reliable and accurate and i got result of paternity test quickly , easy dna also take care of your privacy ,testing is performed by highly expertise team and i am satisfied, i highly recommend easy dna for paternity test.
Easy to navigate website, ordering the kit was simple, instructions were clear [on how to perform the test on my dog], and the results were documented well with much more information than I expected regarding the different breeds (nature/personality/health concerns). Definitely would recommend this to anyone who has adopted a dog!!
Excellent customer service. Helpful and friendly. Results recieved promptly. Price was also cheapest compared to 2 other labs. Im very impressed with the service.
Very professional. Quick responses. Very helpful with any questions
EasyDNA has excellent customer service, very knowledgable and helpful. I received my results even before the expected date so I was pleased at how quickly everything went. Thank You!
It's easy to use, just give easy DNA a call and send you the form. Follow instructions when filling up form but make sure you already have a Dr to do the DNA test, what date and time to do it. Reply to them and send back the form and make payments thru credit card then they will send the kit directly to the Dr's office. Inform the Dr's secretary that kit is on the way for DNA kit whoever the participants is. All you need to know is there in the kit, Dr will guide you too. It's easy and affordable you won't regret it.
I tried to use this service
firstly it took just over 2 weeks for them to deliver the box with contents to me
I was told that the address I provided was incorrect. Meanwhile the address was correct just that it was my physical address at the office. i was told that the address was incorrect when i called Fed Ex asking about why my parcel was not moving from Edmonton
nonetheless, I get all the stuff I need. I found the instructions easy to follow.
issues with getting everything organized in the box whether to seal or not. i called easy DNA was told by a lady named Sarah all instructions are provided. I did not seal anything except the courier package. I would hope it does not get rejected as a consequence. One would think for fifteen hundred bucks it would be a smooth process. I would not really recommend this company unless you know what you are doing. Anyways I hope this helps people in my disposition
Fast and easy to order right from the website. Arrived in a timely manner. DNA kit was easy to follow. Results we available 3 days sooner then expected. Would definitely recommend this company.
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