Ordered two identical keys from EasyKeys.com and unfortunately one of them did not work. I sent their customer service team an email explaining the issue and attached a few photos for reference. Les... Ver mais
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Leia as opiniões dos outros
One of my 2 used filing cabinets was mislabeled, so the initial provided replacement key did not fit into the lock. Easy Keys provided instructions for providing images for their staff to verify the... Ver mais
They're supposed to be making keys that were OEM for Craftsman toolbox the key doesn't match the rest of the keys in the toolbox black vinyl coated they told me that that's what the picture showed th... Ver mais
Replacement Keys Fast. Ended up needing 14 keys for cabinets, they were shipped fast and free. I will absolutely order from EasyKeys anytime I need replacement keys for my company. I called to ask a q... Ver mais
Informações sobre a empresa
Escrito pela empresa
EasyKeys.com provides replacement keys, locks and accessories for office furniture, filing cabinets, desks, cubicles, credenzas, cam locks, mailbox locks, padlocks, tool box locks and much more. Let us worry about the details, and relax knowing that your order is guaranteed, will most likely ship the same day, & can arrive by 10 am tomorrow! And if you can’t relax, we have real people to answer your questions via phone, email, and live chat.
Informações de contacto
11407 Granite St., 28273, Charlotte, Estados Unidos da América
- (877) 839-5397
- info@easykeys.com
- easykeys.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde em 14 horas
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The first key was not the correct…
The first key was not the correct blank. However a replacement was sent and it worked!
Hello,
Hello,
Everything is fine, the only problem I have. It was time for delivery, it took a long for delivery.
Had very hard to find keys …
Had very hard to find keys for vintage truck . Great price and fast process. Postal service was slow but that’s normal and out of anyone’s control
Top Notch Performers
Needed keys for a hitch lock, I had the master. They sent keys and it wouldn't even turn in the lock... so I let them know then they sent more keys... so I started investigating by taking out the shackle and seeing how the lock mechanism worked with the master key. So I actually got the first set of keys to work. They were going to send me a 3rd set of keys without hesitation. I felt like a dork but and offered to pay for the extra keys but they refused. I know they lost out on that one but their customer service was exceptional.
Excellent online transaction
Excellent online transaction. EasyKeys had exactly what I needed and they shipped it quickly.
Wrong product again
Wrong product again. And that’s because I sent pictures of wrong key and key I needed. Received the exact same key second time.

Resposta da EasyKeys.com
Cam locks fit perfectly
Cam locks fit perfectly, fast shipping it’s nice having one key for the entire rv!
Credit
My first order was Aug. 27,2024 for $21.53 but I only received credit for 12.80 but returned the entire order that were the wrong keys. The keys I received had no number on the plastic bag or the wrong keys, even though I sent the correct ID number like I have in the past. I am still requesting that additional credit to clear up that order.have been sick n not able to stay on top of mail.

Resposta da EasyKeys.com
Keys did not work
First set of precut keys didn't work
Replacement blanks, (generic) keys locksmith informed me, will not work for this specific lock. Unfortunately, product did not work for my needs.

Resposta da EasyKeys.com
Ordered a replacement key for a Husky…
Ordered a replacement key for a Husky toolbox that we lost in our move. First key did not work. I sent pics of lock and first initial key that they had sent. They sent a second key, which also did not work. Fortunately, we did find the original keys for the toolbox.

Resposta da EasyKeys.com
The RV dealer wanted us to buy a key…
The RV dealer wanted us to buy a key replacement policy for a few hundred dollars. Replacing directly through you was only $13 for 2 keys. Great experience!!
The key did not work at all!
The key did not work at all!
It went into the jetway but turned in no direction!

Resposta da EasyKeys.com
My first key did not work
My first key did not work, so they sent me a new one and it worked. Very helpful!
Phenomenal Customer Service
I needed a replacement lock for my desk file cabinet, but couldn't fine one. I messaged EasyKeys and they identified the lock, key, and sent me a link to purchase (which I did). My first shipment didn't arrive. I called customer service and they sent me a replacement without question. The lock was a perfect fit and now my file cabinet is secured. Recommended!
Great customer service and fast return…
Great customer service and fast return time. Had a miss order and was caught and fixed right away before the items where shipped.
Return postage is outrageous.
The first key I ordered for the mailbox worked but rough to pull out. It was quite expensive. The second key I ordered for my padlock did not work at all. To return it in the padded envelope as instructed, UPS wanted to charge me $15! This is really a ripoff for the customer! Not a sustainable way to do business. I see in the response to my post you say you can mail it in a first class USPS envelope. Not a good idea! While it's possible to mail a key in a USPS envelope, it's strongly discouraged. Keys can easily damage the envelope and get lost or cause jams in the automated sorting machines. A padded envelope, small box, or tube is a much safer and more reliable way to mail a key. Unfortunately that is not affordable!

Resposta da EasyKeys.com
Great service
Great service, had issues with 1 key out of 4 and they cut a new one that worked great.
Customer Service
Even though we were unable to get a key that would work, their customer service is phenomenal. They made multiple copies trying to get the right key. A full refund was issued without even asking. They went over and above what one would expect. I would highly recommend them to anyone. Fantastic team.
Great service!
Your quick response on sendin me keys…
Your quick response on sending me keys that don't fit and the solution of paying for shipping was fantastic it was mailed quickly to Hawaii and I received it within a reasonable time to use my cabinet drawers for work thank you thank you thank you I'm so pleased!
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