easySkip Opiniões 34

TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used Easyskip for a house clearance, we requested drop off on a Friday and collecting on the Monday as we only needed it for the weekend. All was great dropped and collected as requested. We recomm... Ver mais

Classificada 1 em 5 estrelas

Very friendly and competent on phone, the guy who brought the skip was also very nice, he even offered to help me put my rubbish in it. I asked for very quick removal and they said no problem, I'm... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came timeously. Courteous & friendly drivers. Realistic pricing.Would definitely use them again. & would highly recommend to others.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Very efficient

Very efficient they delivered and collected exactly as requested. They took photos before and after to verify no damage. For communication they phoned me I could communicate back by WhatsApp.

29 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Cheap and positive

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip after I notified them. The skip did arrive a day late, it didn’t affect me that much but overall a positive experience.

23 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

Booked and paid for a skip that did not appear. Waiting around all day like a plum.Front garden full of waste ready to go. Phones weren't answered.E mail was. They were unable to get a licence.At what point were they going to tell me? A day wasted and my neighbours parking space blocked.They have promised a refund.
Will use a local skip company in future.Avoid.

29 de abril de 2026
Opinião espontânea
logótipo da easySkip

Resposta da easySkip

Hi Sean,

We're really sorry for the day you lost waiting. The issue here was a council permit one — the licence needed to place the skip on the road couldn't be secured in time, which is outside our direct control, but we should have flagged it to you far sooner rather than leaving you waiting.

Your refund is on its way. If there's anything else we can put right, please email info@easyskip.uk.

The easySkip Customer Service Team

Classificada 1 em 5 estrelas

Very friendly and competent on phone

Very friendly and competent on phone, the guy who brought the skip was also very nice, he even offered to help me put my rubbish in it. I asked for very quick removal and they said no problem, I'm still waiting!
I'm worried because there is no one answering phone and answer machine full.
Ambulances come to bungalows across the road and school collections , need my car on my drive where the skip is sitting.

24 de abril de 2026
Opinião espontânea
logótipo da easySkip

Resposta da easySkip

Hi Maureen, thank you for the kind words about our phone team and driver — I'm sorry the collection hasn't happened as quickly as promised. I'd like to get this sorted for you today. So I can locate your booking and push the depot directly, could you email me your order number or the postcode the skip is on? Our address is info@easyskip.uk and I'll pick it up personally.

I'd also like to look into why you've struggled to reach us by phone — that shouldn't have happened since we do not have a limit on our answering machine.

easySkip Customer Service Tram

Classificada 1 em 5 estrelas

Long delay on collection - go direct!

Skip arrived on time. Delivery agent friendly and careful dropping it off on the drive. We had a small room to rip out and were done within a week so asked for it to be collected. Following numerous chases with barely any response it has finally been picked up, 4 weeks later. Poor, inaccurate communication which was frustrating.

20 de abril de 2026
Opinião espontânea
logótipo da easySkip

Resposta da easySkip

Hi Tim,

Thank you for the kind words about the delivery — on-time arrival and a careful, friendly driver are exactly what we aim for, and I'll pass that on to the team.

On the collection, I'm sorry it fell short. A long wait with poor communication isn't the standard we work to, and I'd genuinely like to look into what happened on your specific booking. We haven't been able to match the name here to an order on our side, so I've asked Trustpilot to help connect us — if you could share a booking reference or delivery postcode, I'll come back to you personally with a proper answer.

easySkip Customer Service Team

Classificada 4 em 5 estrelas

Booked a 4-yard skip for garden waste…

Booked a 4-yard skip for garden waste and old fence panels. EasySkip delivered to my drive in Reading – driver was careful, didn't crush my flower border.

I nearly made a mistake: I had an old carpet from the spare room rolled up ready to go in. Driver spotted it and said no – POPs regulations mean carpets with foam backing can't go in a mixed skip. He wasn't being awkward; it's the law.

They gave me a leaflet with a list of what's banned. Fair enough. I took the carpet to the tip myself.

Skip collected on day 6 (I paid for 7 days, they came early – no problem). Total was £199.

If you read their rules first, you'll be fine. If you don't, don't leave a 1-star review because you didn't listen.

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Collection a Joke

Where do I start! Ordered a skip for delivery on the 7th April collected on the 11th April payment all went through but got no confirmation email so I rang them and they could deliver on the 8th (not great as digger arrived on the 7th) finished with skip on the 9th rang them to collect if possible before the 11th(scheduled collection) no collection early and no collection on the scheduled date. Emailed and rang to have a moan on 13th and said they would contact the contractor. Got message on 14th saying collection 15th now 17th and skip still not collected. Think long and hard before using Eazyskips!!!!!

7 de abril de 2026
Opinião espontânea
logótipo da easySkip

Resposta da easySkip

Hi — thank you for the feedback.
We're pleased the skip was delivered and the job was completed, which is the core of what we're here to do. Where we fell short was on collection and the communication around it, and we'd genuinely like to put it right.

We can't locate your order from the review alone — could you email us at info@easyskip.uk with your order reference or the delivery postcode? Once we have that, we'll check our records, prioritise collection if the skip is still with you, and come back to you directly.

A couple of points worth noting for anyone else reading: our booking confirmations are sent automatically the moment an order is placed, so if one doesn't arrive it's always worth checking spam or junk. And during peak periods, collections can occasionally run a few days beyond the scheduled date due to licensed carrier capacity across the UK — though in your case we should have communicated that proactively rather than leaving you to chase.

Looking forward to your email so we can get this sorted for you.
easySkip Customer Service Team

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