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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

DO. NOT TRUST THIS COMPANY. We partnered with them for food delivery, and all we got was a bad reputation because of their stupid mistakes. BEWARE: OVERSEAS CALL CENTER HAS NO CLUE AND THEIR OR... Ver mais

Classificada 1 em 5 estrelas

I really liked the website. All meals look so yummy. Placed my first order. Was looking forward to our first meal on Friday night but here it started. Meals arrived without instructions how to cook th... Ver mais

Classificada 2 em 5 estrelas

We use Feeder for our office lunches every Wednesday. I find the food to be too expensive. Adding an add-on to our meal for some basic toppings makes the dish over 16-17 Euros, which would not be t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I use caterwings weekly for over 80 people, I cannot recommend them enough, Daniel who is my contact at cater wings sends me great options each week and live tracking, he is always on hand if we need... Ver mais

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. também em
  3. Fornecedor de Alimentos e Bebidas

Escrito pela empresa

Feedr is the office food delivery platform serving Good Office Days, with taste-tested menus, baked-in flexibility and fuss-free ordering, tailored to you. Whatever the order of the day, mood-flipping good food should be part of it. In a world of work-from-wherever, Feedr delivers food that makes people happy to be in the office.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(142)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Straight forward, reliable, quick and easy!

Straight forward, reliable, quick and easy! Super happy with the service.. The team are communicative and more than happy to provide suggestions on caterers / quantities and options.

21 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Really good for event planning

Always adapt to last minute changes in plans. Can fit any budget. Nice customer service. Only reservation is some of the vendors aren't the highest quality.

21 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

Good service, highly professional team and always able to help.
Would definitely recommend.

21 de janeiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Food was terrible for the price

Food was terrible for the price, wouldn't order again. However Delivery and customer service from Catering Wings online team was great.

18 de dezembro de 2018
Opinião espontânea
logótipo da Feedr

Resposta da Feedr

Hey Jack,
We're so sorry to hear that the food didn't meet your expectations. It's great to hear that the CATERWINGS team were able to provide you with good customer service however, and we hope you'll consider ordering with us again and trying one of our other vendors.
Thanks so much,
The CATERWINGS team

Classificada 5 em 5 estrelas

I was asked to ensure drinks and bits…

I was asked to ensure drinks and bits were available at a ribbon cutting ceremony. I thought the brief was too small to speak to most caterers who talked about their "gastronomy styles" and impeccable meals. I didn't want any of that. Just proper glass, cups and saucers, waiting staff, covered serving tables and some drinks and danish pastries! Just before I lost the will to live wondering who would be available to delegate everything to, I came across Caterwings and immediately felt supported by Frances. She arranged for quotations and amended orders, logistics and numbers as required. Everything was exactly as it should have been. And the best bit was that everybody was impressed with the results I'd achieved.... Made sure I saved their bookmark and number everywhere I could. Would definitely use them again.

12 de dezembro de 2018
Opinião espontânea
Classificada 2 em 5 estrelas

My order was for a very large christmas…

My order was for a very large christmas lunch and was delivered half an hour early and the food was only luke warm when it arrived, meaning it was cold when I served it. I tried to access customer services twice but only got through to a voicemail each time. Live chat responded quickly but then said I had to wait for a phone call just to be told there was nothing they could do - I suggested delivering some hot gravy to warm the food up and was told the only thing that could be done was lodge a formal complaint with the restaurant but they would do nothing to rectify the immediate problem. While the food was good quality, I had to serve cold food to 100 people, after adding bisto gravy to each box that I bought from tesco and made myself. Meanwhile, my account executive told me he'd get back to me and then went on annual leave without responding. They say they have a 30 minute delivery window for hot food which is completely impractical as the reason companies order from food delivery services is that they don't have catering facilities in house, including facilities that could keep food hot for 30 minutes.

Caterwings did give me a discount of the final invoice in way of recompense.

12 de dezembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

good customer service

They were extremely helpful from the outset, and gave lots of good options within our price range. Their website is easy to use, and the customer service was good. The company we used for the catering had accidentally missed off some of our order, and Caterwings followed it up quickly for us and got the value of the missing food refunded with no fuss.

10 de dezembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, even got serving tools as well. The food was delicious
Will definitely use again

10 de dezembro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Very good service

Caterwings delivered a very good service to us, connecting us with the right type of caterer for our event and to fit our budget. We felt like Caterwings listened to our bespoke brief well and made a big effort to fit it which was very pleasing. All of our communication with Caterwings was good and professional and we recommend them if you are looking to find a caterer for your event.

5 de dezembro de 2018
Opinião espontânea

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