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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The interaction with Joe was wonderful. He responded promptly and completely with any question I had. He was incredibly helpful and the ebike was delivered exactly when he promised. He also checked i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience buying through the cycle to work scheme (GCI) Other websites you have to pay full retail which negates the salary sacrifice scheme. Took about 10 ten days from applying to deliver... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A great service from start to finish. Joe went above and beyond and kept me informed throughout the whole process with a speedy delivery, even going above and beyond getting a replacement part free of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such a great company. Purchased a bike through the cycle to work scheme.Great communication throughout the process. Delay in delivery( not due to the company but bike availability) but E bikes expres... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas

Escrito pela empresa

Welcome to E-Bikes Express, your go-to destination for the latest and most innovative electric bikes in the United Kingdom. At E-Bikes Express, we believe in the power of sustainable and efficient transportation, and we're on a mission to revolutionise the way you experience urban mobility. Founded in 2024, E-Bikes Express was born out of a shared passion for eco-friendly commuting and a commitment to providing high-quality electric bikes that enhance your daily journeys. We understand that the future of transportation lies in sustainable alternatives, and electric bikes play a crucial role in reducing our carbon footprint. At E-Bikes Express, we are dedicated to offering the finest selection of electric bikes from reputable brands known for their reliability, durability, and cutting-edge technology. Each bike in our collection undergoes rigorous testing to ensure it meets our high standards, providing you with a safe and enjoyable riding experience. Choosing the right electric bike can be a daunting task, especially with the variety of options available. That's where our team of passionate and knowledgeable experts comes in. We are here to guide you through the selection process, offering personalised advice to match you with the perfect e-bike that suits your needs and preferences. Our customers are at the heart of everything we do. We strive to provide an exceptional shopping experience from the moment you land on our website to the first exhilarating ride on your new electric bike. With secure online transactions, prompt deliveries, and dedicated customer support, we aim to make your E-Bikes Express experience seamless and enjoyable. E-Bikes Express is not just a store; it's a movement towards a greener, healthier, and more connected future. Join us in the e-bike revolution and discover the freedom and joy of electric biking. Thank you for choosing E-Bikes Express. Let's ride towards a sustainable tomorrow!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wonderful E-Bike Company

I’ve just purchased an Ado Air 28 Pro e-bike, having spent much time researching which bike to buy, I found this UK based company to be the most competitively priced.

They have provided fantastic customer service, keeping me updated with delivery dates, sending me a free bike lock and even offering temporary insurance if needed.

I much appreciated the personalised follow up card from the founder of E-Bikes Express.

I cannot recommend this Company highly enough and they surpassed my expectations.

19 de maio de 2025
Opinião espontânea
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Mark,

Thank you so much for your review. We are so proud to hear that you valued our top-tier customer service, this is what we pride ourselves on!

We are also happy that you appreciated your gifts in the E-Bikes Express package. We hope to hear from you again in the future!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Excellent customer service

Purchased an ebike from E-Bikes Express on the cycle to work scheme. Very smooth process and completed quickly. Excellent customer service and kept me updated throughout the purchase. Would definitely use them again and recommend.

8 de maio de 2025
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logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Rob,

Thank you so much for your kind words!

We are so happy that you enjoyed your shopping experience with E-Bikes Express, your review means everything to us, and we hope to see you again in the future!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Back on the road again - Mrs Happy! Very good communication with a real…

Very good communication with a real person. Good follow-up. It is really vital to have confidence in the customer service when making a big purchase over the internet. This company has really got that.
The bike I bought is a Juicy town e-bike. I was worried about the size and weight and the assembly. It was Perfect. Very easy to put together- even for arthritic hands. The youtube video was very helpful. The weight is fine and it handles very easily. So happy to be on the road again with the wind in my hair. Bought because of knee damage which stopped me cycling after a lifetime of using a bike as main transport for work, shopping and getting out and about. This is perfect - still a little effort for peddling if I want, but assistance for when it is too much. Brilliant! So happy! And I definitely recommend buying from this company. Please don't change the service - it's what gave me confidence to invest so much in a bike after cycling for 25 years on one that I swapped for some climbing shoes.

30 de abril de 2025
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logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Cathie,

Many thanks for your review!

We are so happy you were pleased with our customer service. We hope that you will love every second of riding your e-bike.

We are committed to giving nothing less than 5 start customer service to our customers!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Buy with confidence

Just received my bike. Very pleased. What I'm more pleased with is the outstanding customer service and attention to detail I received from the E-Bikes Express team every step of the way from purchase to delivery. I'm old enough to remember proper old fashioned customer service and I thought it was a thing of the past until last week. As I was buying through the Cycle 2Work scheme and doing it all online I was a little bit concerned, but I need not have been as Joe and his team made the whole process painless. Important to note that they also use an excellent courier service for deliveries who couldn't have been more helpful. I rarely write reviews as they sound insincere and corny, but please buy with confidence from these guys, you won't regret it. Many thanks to you, will definitely use you for future purchases.

26 de março de 2025
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logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Phil,

Thank you so much for your kind words!

We are so happy that you enjoyed your shopping experience with E-Bikes Express, your review means everything to us, and we hope to see you again in the future!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

E movement Pixie

E movement Pixie, Sky blue.
Lovely bike, my first e bike. I'm a very youthful 77 year old, but bike riding was getting a bit tiring. Buying this Pixie has been a great experience for me, hills no problem. I need to do one or two modifications to make the bike fit me better . I'm only a little chap 5ft 1 in, but when the seat was as low as possible, great I could put my feet on the ground. My legs are only 27 inch inside leg, but on the low seat setting l just could not turn the pedals my knees were nearly touching my chin. Had to put the seat up 4 in to get the pedals turning. My daughter has recommended a dropper post so I can adjust it as I ride. Quite happy with my purchase, the battery life seems excellent and I am really looking forward to going on long rides again.
Joe at e bikes express was excellent, told me the bike was on its way and after delivery phoned me to see if everything was OK. The bike arrived on time and was fully assembled, even the battery was charged. Thanks Joe it's great doing business with you .

16 de março de 2025
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hey Charles,

We are buzzing to hear you enjoyed our service and love your bike. It means everything to us.

It was a true pleasure to assist you. Thank you for choosing us and enjoy your bike!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Excellent Service and Quality E-Bike!

I had a fantastic experience with E-Bikes Express! The ordering process was smooth, and my e-bike arrived earlier than expected. The bike itself is high-quality, easy to assemble, and rides like a dream. Customer support was responsive and helpful with all my questions. Highly recommend E-Bikes Express for anyone looking for a reliable e-bike!

19 de fevereiro de 2025
Opinião espontânea
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi,

We are so grateful for your kind words and 5-star rating!

We are delighted to hear that you had such a positive experience and that you love your new bike.

We hope to see you again soon, enjoy your ride!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Excellent!!!

Excellent!!!

Super happy with my purchase it is a beautiful bike. And Joe was extremely helpful and professional throughout

24 de janeiro de 2025
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logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Cami,

Thank you so much for your positive feedback! It was a joy to assist you.

We're delighted to know that you love your bike, enjoy your ride!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Can’t speak highly enough!

Customer service with E-Bikes Express was excellent. They gave me lots of insight on what bike suited me best and updated me every step of the way through the process

12 de janeiro de 2025
Opinião espontânea
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Alan,

Many thanks for your review!

We are so happy you were pleased with our customer service. We hope that you will love every second of riding your e-bike that we recommended to you.

We are committed to giving nothing less than 5 start customer service to our customers!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Very easy process

My bike was delivered and my cycle to work voucher was redeemed within just a couple of days! Ordering from E-Bikes Express was one of the most easy and best online shopping experiences I have had

5 de janeiro de 2025
Opinião espontânea
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Tanya,

Thank you so much for your kind words. We are so glad to have been of service to you. It is also great to hear that the redemption process of your cycle to work voucher was a seamless process.

We hope you enjoy your new ride, and we hope to hear from you in the future!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

I am very happy with my purchase

I am very, very impressed with my whole experience of dealing with E-bikes Express. From the secure online purchase to safe delivery of my chosen E-Movement Pixie - Folding Electric Bike - 250W/500W. Unpacking my new toy and taking it out on the road for the first time was a great experience. I'm sure anyone making an online purchase from this company will have a great experience too.

20 de setembro de 2024
Opinião espontânea
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hi Graeme,

Thank you so much for your kind words!

We are so happy that you enjoyed your shopping experience with E-Bikes Express, your review means everything to us, and we hope to see you again in the future!

Many thanks,
E-Bikes Express team

Classificada 5 em 5 estrelas

Brilliant Company!

I have never had such a positive experience with any company. From first contact to the arrival of my order, Joe and his team went out of their way to ensure that I had the best experience possible. As an e-bike novice, I asked a LOT of questions all of which were answered immediately and in depth. The bike itself is amazing, (Rocket SX sport utility). This company thoroughly deserves to thrive. Well done from a delighted customer.

5 de julho de 2024
Opinião espontânea
logótipo da E-Bikes Express

Resposta da E-Bikes Express

Hey Anna/David,

We are buzzing to hear you enjoyed our service and love your bike. It means everything to us.

It was a true pleasure to assist you. Thank you for choosing us and enjoy your bike!

Many thanks,
E-Bikes Express team

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