Ebony Jewellers Opiniões 

73
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Extemporary Service always. I wouldn't go any where else now. Mr. Simon Tilley is a very knowledgeable jeweler with vast experience all of which he has shared with his family who are equally helpful a... Ver mais

Classificada 1 em 5 estrelas

Having spoken to whom i assumed to be the Manager / Owner a month ago, i asked if they could re-size and repair an antique Bronze Roman Seal Ring with a break in the side. No problem, probably about £... Ver mais

Classificada 5 em 5 estrelas

Collected my Nan's ring which Cian and team had repaired for me. I've recommended this company for several years based on friends feedback - now I'm able to recommend them based on my own experience.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Many thanks for doing such a splendid job with my square solitaire diamond ring. I’m thrilled and it fits perfectly. You have always looked after me very well over the years and your kindness and gene... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalheiro
  2. também em
  3. Antiquário
  4. Comprador de jóias
  5. Empresa comercial de ouro e prata
  6. Loja de lembranças
  7. Reparação de jóias

Escrito pela empresa

Bespoke, Modern & Vintage Premium Jewellery from Ebony Jewellery in Chichester. | Ebony Jewellery has been a family run business since 1983 and we are proud of our reputation for exceptional quality. Founded in Chichester, Ebony prides itself on expertise, integrity and family. Each patron is given the same care and value as we would our own family. Locals to the Roman city of Chichester will know us from our iconic Ebony branding . All these great features are what makes Ebony a welcoming and popular place in the community and online. The store's rustic aesthetic charm outclasses its competitors' mundane approach to interior and breathes life into an independent business culture. ------------- Same Day Payment Jewellery Buyers Free Jewellery Cleaning Lockets Bracelets Necklaces Watches Ecommerce website Diamond chains Diamond jewellery Beads Antique Clocks Charm Bracelets Clocks and Watches Retail and Repairs Costume Jewellery Diamond Specialists Engagement Rings Engraving Gold Gold Buyers Gold Jewellery Gold Shops Goldsmiths and Silversmiths Jewellery Boxes Jewellery Making Jewellery Repairs Jewellery Supplies Jewellery Valuation Scrap Gold Silver Jewellery Wedding Rings


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(73)

12 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A lovely purchase of a silver necklace…

A lovely purchase of a silver necklace which unfortunately snagged on my scarf, upon removal of which, I broke the clasp. Ebony repaired it within a few days, sent a text to say it was ready and didn’t charge me for the repair.
Beautiful jewellers in the centre of Chichester with excellent customer service. Thank you Ebony

20 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ebony Jewellers did a very good job…

Ebony Jewellers did a very good job repairing my diamond ring. Very professional, customer-oriented, friendly and reasonably priced service. Thank you, team and huge thanks to Cian.

8 de dezembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Svetlana,

Thank you so much for your wonderful review. I am so happy we were able to help you repair your diamond ring and you were so satisfied with our services. We look forward to seeing you again soon.

Kindest regards,
Cian

Classificada 5 em 5 estrelas

5 star service

Collected my Nan's ring which Cian and team had repaired for me. I've recommended this company for several years based on friends feedback - now I'm able to recommend them based on my own experience. Really easy & pleasant interaction. A trustworthy, family run business. I am sure I'll be back .....

30 de novembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Kristy,

Thank you so much for your review and for the recommendations. We hope to see you again soon.

Kindest regards,
Cian

Classificada 5 em 5 estrelas

Bespoke rings

Cian helped craft 2 beautiful bespoke rings from our late grandmas wedding ring, he listened to our ideas and gave us excellent advice on our design, the result is two beautiful rings for my sister and myself. The service was amazing and very personal, would highly recommend!

26 de outubro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Sue,

Thank you so much for your glowing review. I am so happy that we were able to help you, you were a pleasure to work with. We hope to see you again soon.

Kindest regards,
Cian

Classificada 5 em 5 estrelas

Brilliant for my repairs

Really helpful staff who took such good care of my precious jewellery for repairs. Wonderful friendly service too. Really pleased. Would definitely use again.

15 de novembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Thank you so much for your review. We are so pleased that found our repair service so high quality. We hope to see you again soon.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

Signet ring

We had a signet ring made for our son. It is beautiful.
The very cheerful and friendly young man that served us listened to what we wanted and the finished product is just perfect! Thank you 🙏
We will definitely be back very soon.

1 de novembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Teresa,

Thank you so much for your review. We are ever so glad that your son loves his new signet ring, we look forward to seeing you again soon.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

SMILE 😊

Highly recommend, This is an experience I will not forget whilst waiting for our bus outside Ebany Jewelers. We smiled for the camera in the window , The gentleman from the shop made one little young lady very happy by giving her a lovely bracelet in a bag . She Smiled all the way home . I will most definitely be back to shop here. Thankyou so much , this certainly made my day . There are kind people in this world .
Ebony Jewelers 5 stars 🌟

17 de outubro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Tanya,

Thank you so much for the review.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

Enlargement of my engagement ring

Many thanks for doing such a splendid job with my square solitaire diamond ring. I’m thrilled and it fits perfectly. You have always looked after me very well over the years and your kindness and generosity is greatly appreciated. You and your family are such an asset to Chichester incorporating true family values with professionalism. I’m sure I will have the need to see you again soon but till then, take care and continue bringing joy and sparkle to so many.

15 de outubro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Erika,

Thank you so much for the review and we are so glad you had such a positive experience with us. We hope to see you again in our shop.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

Would recommend …

My mother has purchased jewellery from Ebony for many years. This has led to me using them too. They are always helpful and the prices are very fair. Would highly recommend.

12 de outubro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Alex,

Thank you so much for the glowing review and we are so glad you and your mother had such a positive experience with us.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

absolutely amazing place

absolutely amazing place! would recommend anyone visiting chichester to go and have a look at there amazing jewellery, the services they offer are outstanding!! Cian was so helpful and gave me advice on everything! thank you ebony x

11 de outubro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Maddie,

Thank you so much for the review and for the recommendation.

Kindest regards,
Cian from the Family at Ebony

Classificada 5 em 5 estrelas

A lovely family run business have…

A lovely family run business have always sold and bought my gold from ebony. I wouldn't go anywhere else.

11 de outubro de 2024
Opinião espontânea
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Resposta da Ebony Jewellers

Dear Hayley,

Thank you so much for the lovely review, we look forward to seeing you again.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

Wedding rings

After my Fiancee purchasing my engagement ring here we returned to get our wedding bands. Cian was very helpful and listened to our preferences. Luckily I managed to get my don't on the day as they're was one that perfectly matched my engagement ring! My fiance's has been ordered! Thank you very much!

6 de outubro de 2024
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Resposta da Ebony Jewellers

Dear Ruby,

Thank you so much for the lovely review, we look forward to seeing you again. We are so happy you had such a positive experience with us. All the best for your special day.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

The best jewellers in town, Ebony

What could be better an independent family jewellers who have the expertise to advise and design jewellery, why would I have gone anywhere else. How lucky are we in Chichester. Always a pleasure to visit.

26 de setembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Joseph,

Thank you so much for the review, we are so glad to have customers such as yourself visiting our shop in Chichester. We hope to see you again very soon.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

Great jeweller with really friendly…

Great jeweller with really friendly helpful staff and excellent value for money. Definitely worth a visit for new or secondhand jewellery

21 de setembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear James,

Thank you so much for the review and for the recommendation.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

My design came to life…

I designed a diamond and amethyst ring to sit beneath another ring of mine that has an unusual shape. Ebony made my design come to life, my ring is stunning, and sits so beautifully next to my other ring. The CAD drawing was fabulous, almost too good to be true, but the ring was just that. Such friendly staff and great communication as well

26 de setembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Katie,

Thank you so much for the glowing review. We enjoyed designing your ring and bringing it to life, we are so glad that you love it as much as we did making it.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

A really unique and helpful Jewellers, that deserves to be recommended.

I have often passed this Jewellers and looked in the window. However, recently, my stepson wished to get engaged. He sent me a ring he had chosen to order for him, and I suggested he looked in Ebony Jewellers. I visited initially on his behalf and then took some pictures of rings that were better valued, had better craftsmanship, and didn't look cheap.

I spoke with the staff there,(Mary & Cian) and when I showed them the chosen ring my stepson had seen from an online retailer, they showed me similar rings and explained the difference in the craftsmanship and quality of what they could provide.

What I liked most was their expert knowledge and ability to explain everything and not mock me as a customer just to get a sale.

When we returned the next day, my stepson was in for a pleasant surprise. The ring, when seen in person, surpassed his expectations by a million times, far exceeding the previous photo we had taken.

Importantly, the staff at Ebony Jewellers were not pushy in making a sale. They reiterated their advice from the previous day and offered to contact my stepson during the week, as they were going to London and might have found something even better. Their approach was respectful and nothing was clearly too much trouble.

My stepson was so pleased with the professionalism and manner in which Ebony Jewellers dealt with him that he agreed to make the purchase. His satisfaction was a testament to the top-notch customer service they provided.

The ring my stepson purchased from Ebony Jewellers surpassed all expectations. It was made of Platinum, not white gold, had a much clearer ruby, and boasted more carats of Ruby than the online one. Had I ordered it, it would have been delivered in just two days.

Ebony Jewellers resized it, cleaned it, valued it, and produced an insurance valuation for the ring. What a great service, what a great Jeweller.

Don't let your perception of Ebony Jewellers be that of a high-end, unaffordable jeweller. My stepson's experience proves otherwise. He spent the same amount he was planning to, but got a million times better, unique engagement ring from Ebony Jewellers.

Thank you, Ebony Jewellers, for making my stepson's engagement ring purchase such a memorable and satisfying experience.

17 de agosto de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Ed,

Thank you so much for the review, we are so glad to have customers such as yourself visiting our shop in Chichester. We hope to see you again very soon.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

The place for anything Jewellery

Absolutely love Ebony for anything jewellery, so friendly and helpful, and quick- my ring only took a day to resize! Family run business too which is so rare and precious nowadays! Wouldn't go anywhere else in Chichester now.

9 de agosto de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Sophie,

Thank you so much for the review and for the recommendation.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

This is the place to go for jewellery

This is the place to go for jewellery! Family run, knowledgeable but also dynamic in their approach to ideas and offers excellent service.

2 de setembro de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Mary,

Thank you so much for the review. We hope to see you again.

Kindest regards,
The Family at Ebony

Classificada 5 em 5 estrelas

Prompt, friendly service. My diamond ring needed checking and a…

My diamond ring needed checking and a small adjustment made. I had asked at several jewellers - the work could only be done if I left the ring with them for several weeks. Although the shop was busy, Ebony were able to check the ring, make an adjustment and give it a quick polish. I had the ring returned to me a few minutes later. Such good service. Thank you.

31 de agosto de 2024
Opinião espontânea
logótipo da Ebony Jewellers

Resposta da Ebony Jewellers

Dear Marion,

Thank you so much for the review. We are so glad your experience with us was so positive.

Kindest regards,
The Family at Ebony

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