E Cigarettes World Distribution Ltd Opiniões 184

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I always order from here as it easy to buy bulk liquids and if you order before 2:30pm you get delivery the next day. I opened my purchase today and saw two extra products (IVG disposable vapes) and d... Ver mais

Classificada 5 em 5 estrelas

Excellent company to deal with, fast processing and shipping, I usually get my orders next day, 2 days at latest (rarely). Competitive prices, loyalty points, and really good selection of products. I... Ver mais

Classificada 5 em 5 estrelas

I have been using eCigarettesWorld for more than 3 years. I normally buy eliquid on a monthly basis (menthol being my favourite), and I can honestly say that the service has been impeccable during th... Ver mais

Classificada 5 em 5 estrelas

I used the online store a number of times throughout the pandemic and found it to be a really fast efficient service every time. Its pretty hard to get specific Liqua juices in most places, hence wh... Ver mais

Informações sobre a empresa

  1. Comida, bebidas e tabaco

Escrito pela empresa

E Cigarettes World provides electronic cigarettes to Ireland. E cigarettes Ireland provide the best choice and highest quality of vape e liquid and electronic cigarettes.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Fast delivery

E Cigarette World is my go to for all my vape needs. Next day delivery, great value & selection and a loyalty scheme is the reason I am a returning customer

28 de março de 2025
Classificada 4 em 5 estrelas

Great customer experience

I have been ordering E Cigarettes World for a few years now.. Any order I have placed by early afternoon has been delivered next business day..

Product pricing is on a par with other providers, but it is the e2e service from ordering online to delivery that keeps my custom..

28 de março de 2025
Classificada 1 em 5 estrelas

Disgraceful customer service

I'm annoyed that I have to give 1 star. I would give NO Stars after my experience with this shop and their absolute disregard for honesty and good customer care. I have been a frequent and content customer up to now, no issue until my last order. I guess that's why Im so disappointed and frustrated at their behaviour toward me. I ordered a batch of juices and the parcel/box was minus one juice. Not a huge loss but it is something I paid for, and did not receive. I popped the shop an email to let them know. They replied in a very dissmisve manner with an attached 'fake' photo of my package being prepared, showing the full amount of juices. What they didn't realise is that the package I received was packed differently and minus 1 juice!. I told them this and requested the official, dated recording, but they say their photo is sufficient proof. They know they're wrong that's why they can't send me anything substantial that would prove their mistake. If it was any more than €3.50 worth of products I would definitely go further and take it to Consumer Rights. They have been awful to deal with, treating me like a liar. I respect every persons business and appreciate how hard they work for their wages, because I respect mine and expect to be paid for what I do. I have NEVER expected anything for free. I paid this shop expecting to receive what I paid for, and they have simply dismissed me. Prepare yourself to be treated as a liar if they ever shortfall your order.

27 de março de 2025
Opinião espontânea
logótipo da E Cigarettes World Distribution Ltd

Resposta da E Cigarettes World Distribution Ltd

Hi,

Thank you for your feedback and as we wrote in our correspondence. We have reviewed the camera footage of your parcel being prepared and have confirmed that all 24 liquids have been sent. We have attached a screenshot of this confirming how it was packed and what was in the parcel. We have confirmed with DPD that the parcel was delivered undamaged, which you have confirmed.

DPD driver photo from delivery: https://i.postimg.cc/XJGS8NB0/download.jpg
Preparation: https://i.postimg.cc/cHYJ4GM0/Order-303007-BCHNZSINO.jpg
While being taped: https://i.postimg.cc/1z0vwfKd/Untitled-6.jpg
Parcel after sealing with tape: https://i.postimg.cc/tJ3wg2Ms/Untitled-5.jpg

I suggest you report this to GARDA and we will submit the full footage to them. Otherwise this comment is treated as slander.




Classificada 1 em 5 estrelas

Customer is to blame

From reading other poor reviews....me to!!! Great shop in Sligo but zero help and customer service if you have any issues after purchase. All blame for faulty device which is still in warranty put on me, I damaged it.
I never even got a first charge out of it. Emails over and back, I'm still to blame. I don't understand how there could not even be a teeny tiny possibility that vape might just have been faulty??
In the end only out 20euro, had enough blame thrown at me and will shop elsewhere

7 de janeiro de 2025
Opinião espontânea

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