we have just bought a car from here and the customer service from everyone who works here is amazing , test drive route is brilliant too we test drove 2 cars in which we ended up buying one ! process... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
can’t thank Danny at Eclipse Cars enough for making my car buying experience such a positive one. From the very first conversation, he was friendly, helpful and approachable, with absolutely no... Ver mais
So we only went for Linch at the Garden Centre. But a car caught my wife’s eye. And we bought it, we were not in the Market for a car. Ryan and the guys were 1st class, explained everything, paid a d... Ver mais
Danny and everyone at Eclipse car sales are amazing helpful with every part of buying a vehicle. I am fussy and like old fashioned values and these guys have it without the pushy sales tactics would... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent sales team
Excellent sales team, couldn’t be happier with my new car!
Great service
Great service, would definitely recommend.
Mr and Mrs Bailey
Eclipse car sales 👍
Friendly and professional staff very helpful and great after sale service 5 stars
Tallie Welsh
We purchased our car from Paul at Eclipse in November 2024. We never once felt pressured into purchasing, was left to view the car and given time to make our choice. We would definitely recommend.
I bought my BMW from here and I…
I bought my BMW from here and I couldn't recommend it anymore! Lovely, genuine people behind the business, which is rare. Thank you so much!
Really Bad Customer Satisfaction
Good negotiations but car arrived with no ability to get Road Tax as the V5C was incorrect, so had nearly wait a week when when I couldn’t drive until I called them to allow me to tax my £42k car THEN when I wanted to sell it, the V5C log book was all wrong resulting in me losing a good deal on another vehicle. I rang them twice for support but they never really helped out and now I’ve lost a part-ex deal minus £2,500 because of their ineptitude. All talk, no service.
Buyer beware.
I purchased a BMW in September after having agreed that the engine management light fault, and the radio head unit faults would be corrected and an MOT would be carried out. On arrival to collect the car I noticed that the radio head unit had not been fixed and the MOT had been "forgotten". It was agree that a replacement radio would be ordered and on return the MOT would be carried out. After 1 day the engine management light returned and car became virtually undriveable so I limped back to the garage to have the issues corrected. After a week or so I was told that all was fixed and I could collect the car. I checked the MOT history on line and to my horror discovered that the car had 3 dangerous faults and should never have been driven in the 1st place. I was not told about this I had to find out for myself, so I was sold a car unfit for the road. On collecting the car again no apologies or explanation were given pretty much there are the keys now go away! I did, but after less than a mile the engine management light returned to my disgust. I returned the car and a full refund was agreed but no compensation for my fuel, I live 45 miles away and had 6 trips, or road tax bearing in mind I had only driven the car for less than 3 days!. Again no apology no explanation and certain individuals were just plain rude and need a lesson in customer service. An all round appalling experience, buyer beware!!
First class
From the first communication I had with Eclipse, to the collection of my new car - all was first class. Friendly and efficient service that I could not fault. Ryan, Paul and Mark made the buying of a new car so easy.
Thank you.
New car into the family
Friendly, efficient stuff 👍
Had test drive, shown all the docs. Quick and easy transaction.
Thank you❤️
Avoid for a higher value car
We have bought several cars from Eclipse over the years. Usually there is an issue mechanically with the car that needs attention and usually they respond quite promptly. Unfortunately, they seem to have a different policy. We purchased a car 3 months ago for £39,000. In those 3 months it has been consistently in and out of garages to repair faults. Eclipse repair garage did have it for 4 days and claimed they repaired the fault. Paid them for the repairs, the car still has the faults/warning lights. Eclipse response: must be a new fault.
To date, the car has been unusable for 4 weeks of the 3 months we have had it.
Total cost of repairs: £1900 with more to come.
I wouldn't recommend Eclipse for a higher value car as they wont honor their warranty.
All staff are very personable
Super friendly and helpful service from…
Super friendly and helpful service from Gideon. We were very satisfied with our part exchange deal and very happy with our new car.
Very friendly staff not pushy at all.
Very friendly staff not pushy at all.
Paul is a nice chap gave me a great deal and part ex on my old car.
I now have a beautiful BMW that I have been looking for for ages.
Very happy and would totally recommend Eclipse car sales.
Really good service thanks
Really good service thanks , car is great
Eclipse cars spot on.
Very friendly staff with just the right amount of attention not pushy at all. Followed up with everything an all round good experience
Great experience, would highly recommend
Very straightforward and easy to deal with. They helped me pick out a suitable car quickly, negotiated a good price with my trade in, the whole process was very smooth and the car is great
The car was nicely prepared and well…
The car was nicely prepared and well presented. Staff were very pleasant, not pushy and made me feel relaxed. A well organized and professional business that I would be happy to deal with again.
Paul was helpfil with my purchase thanks
Paul was super helpful in helping with my part ex and purchase and helped with paper work or anything I needed. A quick and smooth purchase thank you
Ryan was so helpful and we felt valued…
Ryan was so helpful and we felt valued he made the car buyer experience pleasant and we very very happy with the whole of the service we received both from trading in our existing car to purchasing a new car
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








