Eclipsecarsales Opiniões 

241
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

we have just bought a car from here and the customer service from everyone who works here is amazing , test drive route is brilliant too we test drove 2 cars in which we ended up buying one ! process... Ver mais

Classificada 5 em 5 estrelas

can’t thank Danny at Eclipse Cars enough for making my car buying experience such a positive one. From the very first conversation, he was friendly, helpful and approachable, with absolutely no... Ver mais

Classificada 5 em 5 estrelas

So we only went for Linch at the Garden Centre. But a car caught my wife’s eye. And we bought it, we were not in the Market for a car. Ryan and the guys were 1st class, explained everything, paid a d... Ver mais

Classificada 5 em 5 estrelas

Danny and everyone at Eclipse car sales are amazing helpful with every part of buying a vehicle. I am fussy and like old fashioned values and these guys have it without the pushy sales tactics would... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 45% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(241)

106 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Tallie Welsh

We purchased our car from Paul at Eclipse in November 2024. We never once felt pressured into purchasing, was left to view the car and given time to make our choice. We would definitely recommend.

2 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Really Bad Customer Satisfaction

Good negotiations but car arrived with no ability to get Road Tax as the V5C was incorrect, so had nearly wait a week when when I couldn’t drive until I called them to allow me to tax my £42k car THEN when I wanted to sell it, the V5C log book was all wrong resulting in me losing a good deal on another vehicle. I rang them twice for support but they never really helped out and now I’ve lost a part-ex deal minus £2,500 because of their ineptitude. All talk, no service.

10 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware.

I purchased a BMW in September after having agreed that the engine management light fault, and the radio head unit faults would be corrected and an MOT would be carried out. On arrival to collect the car I noticed that the radio head unit had not been fixed and the MOT had been "forgotten". It was agree that a replacement radio would be ordered and on return the MOT would be carried out. After 1 day the engine management light returned and car became virtually undriveable so I limped back to the garage to have the issues corrected. After a week or so I was told that all was fixed and I could collect the car. I checked the MOT history on line and to my horror discovered that the car had 3 dangerous faults and should never have been driven in the 1st place. I was not told about this I had to find out for myself, so I was sold a car unfit for the road. On collecting the car again no apologies or explanation were given pretty much there are the keys now go away! I did, but after less than a mile the engine management light returned to my disgust. I returned the car and a full refund was agreed but no compensation for my fuel, I live 45 miles away and had 6 trips, or road tax bearing in mind I had only driven the car for less than 3 days!. Again no apology no explanation and certain individuals were just plain rude and need a lesson in customer service. An all round appalling experience, buyer beware!!

14 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First class

From the first communication I had with Eclipse, to the collection of my new car - all was first class. Friendly and efficient service that I could not fault. Ryan, Paul and Mark made the buying of a new car so easy.
Thank you.

2 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid for a higher value car

We have bought several cars from Eclipse over the years. Usually there is an issue mechanically with the car that needs attention and usually they respond quite promptly. Unfortunately, they seem to have a different policy. We purchased a car 3 months ago for £39,000. In those 3 months it has been consistently in and out of garages to repair faults. Eclipse repair garage did have it for 4 days and claimed they repaired the fault. Paid them for the repairs, the car still has the faults/warning lights. Eclipse response: must be a new fault.

To date, the car has been unusable for 4 weeks of the 3 months we have had it.

Total cost of repairs: £1900 with more to come.

I wouldn't recommend Eclipse for a higher value car as they wont honor their warranty.

19 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly staff not pushy at all.

Very friendly staff not pushy at all.
Paul is a nice chap gave me a great deal and part ex on my old car.
I now have a beautiful BMW that I have been looking for for ages.
Very happy and would totally recommend Eclipse car sales.

10 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The car was nicely prepared and well…

The car was nicely prepared and well presented. Staff were very pleasant, not pushy and made me feel relaxed. A well organized and professional business that I would be happy to deal with again.

23 de fevereiro de 2024
Opinião espontânea

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