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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The window units that were replaced were great and the fitters were fast and cleared up after them. The sales person who called initially sold me a package, clean the upvc frames and refurbish windo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team was efficient and careful, leaving no mess behind. They checked the frames and confirmed they were in good condition, so we only replaced the glass units. Now the windows look like new, and w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The workmen who did both jobs on our windows were brilliant. They were very polite and made sure we were happy with the work carried out, also they cleaned up afterwards and explained all the work car... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instalador de vidros duplos

Escrito pela empresa

Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 86-90 Paul Street, London EC2A 4NE. Freephone number: 0800 066 5210.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Windows and doors.

The products were excellent and of good quality. The installers were polite and ensured the carpets and furnishings were protected where needed.
Highly recommended company.

25 de janeiro de 2026
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Mrs Walker, thanks for your recommendation and expressing your thoughts on our staff and service.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

I have been so pleased with my windows…

I have been so pleased with my windows have noticed the difference of the warmth it keeps in my rooms so I dont have to put my heat on so much, l have been so pleased with the workmen who have been to my property very polite and pleasant so I have had the company come back twice more thank you for being so helpful l am very pleased and would recommend the firm to any of my friends

19 de fevereiro de 2026
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thank you again Mrs Connor, great to read all your reviews and know you're really happy with our staff and service.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Efficient service

26 de janeiro de 2026
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Customer, thanks again for your feedback, Adam and the fitting team will be happy with your compliments.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

This company did all it said it would…

This company did all it said it would do.workmen arrived on time, very polite clean workers got on with the job cleaned up after finishing ,nothing to much trouble would recomend to any body very satified wih all round job.

26 de janeiro de 2026
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Mary, thank you for reviewing again, Peter and the fitting team will be very happy.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Well done job.

14 de janeiro de 2026
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thank you June!
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

The whole process was done…

The whole process was done profesionally and efficently fron start to finosh. All your staff are a credit to your company. WELL DONE.

20 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Great to read your comments Mr Kemp, we appreciate you took the time to feedback how you felt about your experience with Eco Haus, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 4 em 5 estrelas

Workmen quick & efficient

Workmen quick & efficient
All went well ☺️

23 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

We're very pleased to read it went well for you Wayne and that you're happy with our installers, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Prompt service

All wrkmen who came were efficient, friendly and did their job withattention to leaving eerything neat and tidy. On e gentleman even came when it ws dark!!. The last two put all my furniture back in place taking special care about placing which I thought was remarkable. Well done EcoHaus.

4 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Fantastic to read your review Carol, thank you for taking the time to write about your experience, our fitters take pride in their work and often go the extra mile, so Adrian and the install team will be very pleased with your feedback.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 4 em 5 estrelas

Really nice lads

Really nice lads. Worked well and left everything tidy.

4 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thank you Audrey for letting us know about your order, we're very happy it went well and our fitters Jake and the install team did a good job for you.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 4 em 5 estrelas

Apart from little hic ups we were very…

Apart from little hic ups we were very pleased with the out come

11 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thanks for your feedback, we're delighted to know you're happy with the results and things were sorted out to your satisfaction by Joe and the install team.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 4 em 5 estrelas

I got what was needed in place and on…

I got what was needed in place and on time

THANKS

28 de janeiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thank you for sharing about your order fitted by Peter and the installation team, if we can help again in future we're just a phone call away.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

The windows were done good bit…

The windows were done good bit disappointing because I understood I was getting the door windows glass was getting replaced also the back door was having the glass changed to patterned same as bathroom the glass was clear the man who fitted the glass said that was what was ordered and nothing about the other door so that means the other door class hasn’t been changed when I understood both glass was getting changed Maureen Barley

3 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Maureen, thank you for your feedback, we appreciate you took the time to write about your A-grade glass upgrade and refurbishment. We're glad things went well, though about the glass pattern, we're looking into it if you can please call us on 0800 066 5210 with your order number for any concerns.
Thank you,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Good job

The workmen were very polite and respectful of my property.

Updated me on every stage of the work.

30 de janeiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Great to read your review, Clare, thank you for sharing your experience, our fitter Billy and the team will be very happy they made a good impression on you.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 1 em 5 estrelas

Mis-sold the work needed

I was sold the work on the basis that my home would be made less draughty and therefore more energy efficient. The fitter arrived when expected but only had half the proper equipment to do the job. There had been virtually no communication between the "office" and the fitters so they had very little idea what the job entailed. To be fair to the fitters, they did what they could. After a second visit, my windows are still draughty because the gaskets need renewing. I wasn't made aware of this by the salesperson OR the surveyor when they visited my property. The office is now saying that I "never asked for it" and so the fault is mine!! Altogether very disappointed with all the unnecessary hassle caused. Over £1,000 spent and the house is still draughty.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Niki S., we are sorry to read your comment and it really didn't sound right so we sent you an email requesting more info, as we didn't have a name, order number or anything to go by. Now we've received your reply we'll be able to investigate.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Classificada 1 em 5 estrelas

deposit not returned after 2 months …

EH Ref EH5190 Eco Haus took my deposit cheque £400 on 1/12/25 a surveyor came 3/12 EH banked cheque 3/12. EH then cancelled order advised me to stop cheque on Fri 5/12 after bank closed. 2 ph calls & 1 letter later still waiting for a refund of £300 ( IE 400 - 100 survey fee) after over2 months G Murgatroyd - considering ombudsman

1 de dezembro de 2025
Opinião espontânea
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Graham, we requested more information to verify this and also notified the relevant department to investigate, so that it's already been resolved now. We understand the issues around this were very frustrating and apologise for the inconvenience caused.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Eco Haus installed three new panes of…

Eco Haus installed three new panes of glass in my lounge. I am pleased with them

2 de fevereiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Margaret, thank you for reviewing your order of A-grade glass units, Callum and the installation team will be very happy you're pleased with their work.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Quick clean installation

Quick clean installation, seem like excellent windows thanks

19 de novembro de 2025
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thank you Elaine, that's great and our fitters Steve and the team will be delighted with your feedback on your new windows.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

GLASS REFURBISHMENT

VERY SATISFACTORY WORKMANSHIP STARTING WITH INITIAL SURVEY THROUGH TO INSTALLATION.
POLITE, FRIENDLY PERSONNEL ARRIVED AS EXPECTED ON TIME AND DATE GIVEN.

20 de janeiro de 2026
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thank you Edna for taking the time to write your review, we're happy to read that your experience of our process was very good from start to finish, and our installer Dan and the team were prompt in doing a good job for you.
All the best,
Eco Haus
www.EcoHaus.Solutions

Classificada 5 em 5 estrelas

Well made windows

Well made windows. Fitting service good.
Window fitters wore over shoes to protect our carpets. They also cleaned up afterwards & took all the debris away..
Well pleased. They are coming back to fit another window. I'm sure I'll get the same good service.

16 de dezembro de 2025
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Thanks for your wonderful comments, we're happy to know you're impressed by our fitter Ken and the installation team and that things went well. We wish you all the best in 2026!
Best regards,
Eco Haus
www.EcoHaus.Solutions

Classificada 3 em 5 estrelas

Great customer service and fitters, but VERY pushy sales team

We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great.
The only problem we're having is with the sales team that know my father has had 3 strokes and keep constantly ringing him to push him for more work to be done. They keep ringing him directly even after his number has been taken off the system. My father isn't supposed to walk on his own so I need to be there if anyone visits. The 1st visit my father fell over whilst getting his cheque book out of a drawer and Paul the sales guy left him lying on the floor while he went in the other room to write the 2 cheques he needed before helping him up. Since then they've booked 3 more visits with my father and not through me (which I cancelled). My father has carer's coming 4 times a day so he needs the work to be done a bit at a time to suit him not all at once to suit sales. UPDATE 15th January...The sales team yet again rang my dad directly and got him to agree to ANOTHER appointment today without my knowledge!!! Just got another 5k out of him🤦🏻‍♂️

18 de novembro de 2025
logótipo da Eco Haus Solutions

Resposta da Eco Haus Solutions

Dear Mick, we are very concerned to read this, we hope your father is okay and sincerely apologise for any upset caused, we're now investigating and rest assured we will take any necessary action where required. We'll be in touch accordingly.
Best regards,
Eco Haus
www.EcoHaus.Solutions

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