First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... Ver mais
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First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... Ver mais
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The window units that were replaced were great and the fitters were fast and cleared up after them. The sales person who called initially sold me a package, clean the upvc frames and refurbish windo... Ver mais
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The team was efficient and careful, leaving no mess behind. They checked the frames and confirmed they were in good condition, so we only replaced the glass units. Now the windows look like new, and w... Ver mais
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The workmen who did both jobs on our windows were brilliant. They were very polite and made sure we were happy with the work carried out, also they cleaned up afterwards and explained all the work car... Ver mais
A empresa respondeu
Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 86-90 Paul Street, London EC2A 4NE. Freephone number: 0800 066 5210.
Reino Unido
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The products were excellent and of good quality. The installers were polite and ensured the carpets and furnishings were protected where needed.
Highly recommended company.

Resposta da Eco Haus Solutions
I have been so pleased with my windows have noticed the difference of the warmth it keeps in my rooms so I dont have to put my heat on so much, l have been so pleased with the workmen who have been to my property very polite and pleasant so I have had the company come back twice more thank you for being so helpful l am very pleased and would recommend the firm to any of my friends

Resposta da Eco Haus Solutions
This company did all it said it would do.workmen arrived on time, very polite clean workers got on with the job cleaned up after finishing ,nothing to much trouble would recomend to any body very satified wih all round job.

Resposta da Eco Haus Solutions
The whole process was done profesionally and efficently fron start to finosh. All your staff are a credit to your company. WELL DONE.

Resposta da Eco Haus Solutions

Resposta da Eco Haus Solutions
All wrkmen who came were efficient, friendly and did their job withattention to leaving eerything neat and tidy. On e gentleman even came when it ws dark!!. The last two put all my furniture back in place taking special care about placing which I thought was remarkable. Well done EcoHaus.

Resposta da Eco Haus Solutions

Resposta da Eco Haus Solutions
Apart from little hic ups we were very pleased with the out come

Resposta da Eco Haus Solutions
I got what was needed in place and on time
THANKS

Resposta da Eco Haus Solutions
The windows were done good bit disappointing because I understood I was getting the door windows glass was getting replaced also the back door was having the glass changed to patterned same as bathroom the glass was clear the man who fitted the glass said that was what was ordered and nothing about the other door so that means the other door class hasn’t been changed when I understood both glass was getting changed Maureen Barley

Resposta da Eco Haus Solutions
The workmen were very polite and respectful of my property.
Updated me on every stage of the work.

Resposta da Eco Haus Solutions
I was sold the work on the basis that my home would be made less draughty and therefore more energy efficient. The fitter arrived when expected but only had half the proper equipment to do the job. There had been virtually no communication between the "office" and the fitters so they had very little idea what the job entailed. To be fair to the fitters, they did what they could. After a second visit, my windows are still draughty because the gaskets need renewing. I wasn't made aware of this by the salesperson OR the surveyor when they visited my property. The office is now saying that I "never asked for it" and so the fault is mine!! Altogether very disappointed with all the unnecessary hassle caused. Over £1,000 spent and the house is still draughty.

Resposta da Eco Haus Solutions
EH Ref EH5190 Eco Haus took my deposit cheque £400 on 1/12/25 a surveyor came 3/12 EH banked cheque 3/12. EH then cancelled order advised me to stop cheque on Fri 5/12 after bank closed. 2 ph calls & 1 letter later still waiting for a refund of £300 ( IE 400 - 100 survey fee) after over2 months G Murgatroyd - considering ombudsman

Resposta da Eco Haus Solutions
Eco Haus installed three new panes of glass in my lounge. I am pleased with them

Resposta da Eco Haus Solutions
Quick clean installation, seem like excellent windows thanks

Resposta da Eco Haus Solutions
VERY SATISFACTORY WORKMANSHIP STARTING WITH INITIAL SURVEY THROUGH TO INSTALLATION.
POLITE, FRIENDLY PERSONNEL ARRIVED AS EXPECTED ON TIME AND DATE GIVEN.

Resposta da Eco Haus Solutions
Well made windows. Fitting service good.
Window fitters wore over shoes to protect our carpets. They also cleaned up afterwards & took all the debris away..
Well pleased. They are coming back to fit another window. I'm sure I'll get the same good service.

Resposta da Eco Haus Solutions
We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great.
The only problem we're having is with the sales team that know my father has had 3 strokes and keep constantly ringing him to push him for more work to be done. They keep ringing him directly even after his number has been taken off the system. My father isn't supposed to walk on his own so I need to be there if anyone visits. The 1st visit my father fell over whilst getting his cheque book out of a drawer and Paul the sales guy left him lying on the floor while he went in the other room to write the 2 cheques he needed before helping him up. Since then they've booked 3 more visits with my father and not through me (which I cancelled). My father has carer's coming 4 times a day so he needs the work to be done a bit at a time to suit him not all at once to suit sales. UPDATE 15th January...The sales team yet again rang my dad directly and got him to agree to ANOTHER appointment today without my knowledge!!! Just got another 5k out of him🤦🏻♂️

Resposta da Eco Haus Solutions
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