Very clear communication from start to finish for the order. Very quick delivery. Great product, the bricks are easier to use in my compact fire box, and burn like a dream.
A empresa respondeu
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Leia as opiniões dos outros
Logs arrived on time and the delivery man (Stephen) was extremely helpful. Email updates kept us informed at every stage.
A empresa respondeu
Micheal was very helpful describing the different fire logs. Ordered on line and was delivered next day.I picked the pini kay briquettes fantastic log for heat and long lasting..
A empresa respondeu
Good product, good heat, no mess & ideal for burning in stoves. Environmentally good Only have to clean out ashes twice weekly. Delivery on 3/4 pallet so can store enough for the winter in a small... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Ecologs.ie is Ireland’s trusted supplier of eco-friendly wood fuels since 2009. We deliver premium eco logs, wood briquettes, kiln dried firewood, and eco firelighters with Free Nationwide Delivery. We focus on sustainable and quality wood fuels that bring warmth and comfort to your home.
Informações de contacto
4,9
Excelente
337 opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent and efficient service
Excellent and efficient service. Have recommended to my neighbour also.
22 de setembro de 2023
Resposta da Ecologs.ie
Thank you!
Great product and prompt service with…
Great product and prompt service with great communication from company
21 de setembro de 2023
Resposta da Ecologs.ie
Thank you!
Great logs and service
Love the rocket blaze logs…great heat from just a few logs in the stove. Delivery was very fast and Ecologs kept us informed of dispatch date. Highly recommend.
20 de setembro de 2023
Resposta da Ecologs.ie
Thank you!
Quality products, reliable service
As expected, good quality products, reliable and friendly service. Will buy again.
22 de setembro de 2023
Resposta da Ecologs.ie
Thank you!
Rain damaged product
I received my order on a rainy day and wasn't at home to take it in. Some product got wet and damaged. I contacted the company and this was sorted out. Might be better to use waterproof packaging.
14 de setembro de 2023
Opinião espontânea
Resposta da Ecologs.ie
Thank you for taking the time to review us. We are sorry to hear you are dissatisfied. Please note we have delivered the product in perfect shape and communicated this all along. Our T&C are very clear and state that once delivered the product is in the care of the customer. The packaging is not sub-standard, only not waterproof and that is clearly disclosed on our website and on the dispatch communication. The product is not meant to be left under the elements as the wood briquettes absorb water and this was clearly the case. In fact we take pride in our CS and we never disregard any of our our customer's emails, ph. calls, chats etc., we provide clear and transparent information along with quality products!
Who could ask for anything more…
All good as usual prompt efficient service excellent company to order from
7 de setembro de 2023
Very good as usual
Quick service on one of the days requested. Delivery driver was very helpful. We await the winter to see how good this product works but previous experience with other Ecologs products has been good.
5 de setembro de 2023
Environmentally friendly firelighters
Rapid delivery, Good product, Great for lighting BBQs, We do B&B plus evening meals BBQ a lot guests also seem impressed with your firelighters.
27 de agosto de 2023
Great prompt delivery service.
15 de agosto de 2023
Navigating your site was easy and in no…
Navigating your site was easy and in no time at all I was able to order my box of firelighters.
Thanks .
19 de maio de 2023
They arrived on good time and nearly…
They arrived on good time and nearly packed in one box. I’d recommend
19 de janeiro de 2023
Brilliant products (I use their Eco…
Brilliant products (I use their Eco firelighters), quicker delivery and cheaper than plenty of other places too.
10 de janeiro de 2023
Easy to light and very good initial…
Easy to light and very good initial heat but they don't seem to last as long as other logs I have had
7 de janeiro de 2023
Great service fast delivery
Was very pleased with the service.was updated with details of the order.order was on time
14 de dezembro de 2022
Great service.
Speed of order. Excellent.
Kind and friendly staff. Order exactly as described.
7 de dezembro de 2022
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