Morgan has been amazing, his customer service, product knowledge and advice has been exceptional. Fast replies if you have any queries! Samples were ordered and delivered the next day which are such g... Ver mais
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As retired couple we found Morgan (consultant) at eComposite Products Ltd responsive and patient to our questions to take us through having a metal gate .The price of a metal gate with guarantee seem... Ver mais
A empresa respondeu
checked out a few composite companys and ecomposite came out on top easy to plan and purchase looks a good product simple to arrange delivery and very helpfull.
Great product but what stood out was the customer care. Really thought from initial quote to ordering and delivery the team showed great professionalism. Felt like I was in safe hands throughout. PS... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
eComposite Products have been the longest leading supplier of composite fencing for over 8 years. This still New innovative product which is totally maintenance free and only every needs a quick jet wash now and again comes with the only manufacture backed lifetime warranty. our main objective is composite fencing and screens amongst all our other premium products for around the home and garden that includes fencing, gates and decorative screens, acoustic wall paneling all adding a finishing touch to today's modern indoor & outdoor living space. Our main focus is to look at recycling products in order to keep the planet clean. we have a full warehouse of stock along with two fulfillment companies , one in UK and Ireland to help reduce delivery timescales. we have a 11000 sq ft warehouse and showroom in Aldridge highlighting all our fencing ranges as well as wall paneling, driveway gates and pedestrian gates and our pergolas which can be from stock or made bespoke to any size possible. available from stock on a next day service are all our product samples which are FOC but do carry a small delivery charge. We have a 17 year knowledge based team that can advise you in every single item of technical information you require from advise to technical drawings to video installations. welcome to the world of composite!
Lifetime warranty on all Fencing Boards
Free Shipping on orders over £250
We are the largest stockist of composite fencing in the UK, high stocks for existing concrete posts and we offer a LIFETIME WARRANTY on all our fencing Boards. We offer a range of out door and indoor products such as Pergola's to internal acoustic wall panelling. We stock Driveway gates in full aluminium and composite as well as pedestrian gates in various material and colours to co-inside with all our fencing products. Decorative screens and trellis to compliment our fencing or sold seperately to compliment existing gardes
Informações de contacto
Unit E7, Westpoint Business Park, Middlemore Lane West, WS9 8DT, Aldridge, Reino Unido
- 01543 471348
- sales@ecompositeproducts.co.uk
- ecompositeproducts.co.uk
4,8
Excelente
905 opiniões
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
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checked out a few composite companys…
checked out a few composite companys and ecomposite came out on top easy to plan and purchase looks a good product simple to arrange delivery and very helpfull.
19 de abril de 2026
Opinião espontânea
Morgan has been amazing
Morgan has been amazing, his customer service, product knowledge and advice has been exceptional. Fast replies if you have any queries! Samples were ordered and delivered the next day which are such good quality with various colour options. We went for the Venetian black composite boards from the Superior range. Delivery time 3-5 days, can’t wait to receive our order and give our garden a fresh modern look. Would 100% recommend this company to anyone looking for Composte fencing!
16 de abril de 2026
Opinião espontânea
Georgia knows her stuff!
Spoke to Georgia who helped us out with our quote, it needed a couple of weeks which she handled with ease. Very polite and knowledgeable,
Great experience.
Many thanks.
11 de abril de 2026
Opinião espontânea
Panels warped after a few years
We purchased fencing from this company a few years ago and have been disappointed with how it has held up. Over time, the panels have started to warp and bend inwards, which has caused them to pop out of the posts and become unstable.
For the price and expectations of garden fencing, we would have expected a much longer lifespan. Unfortunately, the quality does not seem to match the durability needed for UK weather conditions.
We would not recommend based on our experience, as the product has not proven to be fit for long-term use.
30 de março de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Hi Paul,
Thank you for your feedback, we’re sorry to hear about the issues you’ve experienced.
We haven’t received any prior contact regarding this, so we’ve not yet had the opportunity to review the installation or assess the panels in question. WPC composite materials will naturally expand and contract with temperature changes, and if sufficient expansion gaps are not allowed during installation, this can lead to panels bowing or becoming displaced from the posts.
That said, we would very much like to look into this properly to determine the cause and see how we can help. Please feel free to contact us directly at sales@ecompositeproducts.co.uk / 01543471348 with your order details and some photos, and we’ll be happy to investigate further.
Kind regards,
Georgia
Resposta da eComposite Products Ltd
Thank you for your review reall appreciate the feedback
regards
Georgia
a responsive but gentle and patient
As retired couple we found Morgan (consultant) at eComposite Products Ltd responsive and patient to our questions to take us through having a metal gate .The price of a metal gate with guarantee seems fair .There was no push sales tactics .Thank you Morgan .
Re MR/Mrs .Gill
18 de março de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Hi Mr & Mrs Gil,
Thank you very much for your kind review.
We’re delighted to hear that Morgan was able to support you throughout the process and answer your questions — we pride ourselves on providing a patient, no-pressure service, so it’s great to know this came across.
We’re also pleased that you’re happy with the value and reassurance of the guarantee on your new metal gate.
If you need anything further in the future, please don’t hesitate to get in touch.
Kind regards,
Rob
Insufficient stock and delivery slots, not as advertised
Ordered a fence. Selected a delivery date from one available on their website. Arranged a contractor to install it. No comms until I got in touch and found out they actually don't have the items in stock and won't be able to deliver until 4 days after my delivery slot. Obviously not good enough so requested a refund and will have to lose deposit on contractors due to the last minute cancellation. Poor service.
20 de março de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Thank you for your feedback. We’re really sorry to hear about your experience and completely understand your frustration.
Following your order, we contacted you a few days later to advise that there would be a delay due to stock availability. At the time, we explained there would be approximately a one-week wait for the items to arrive. As a gesture of goodwill, we also offered complimentary LED lighting with your order.
We are currently in one of our busiest periods, and demand has been exceptionally high, meaning stock is moving much faster than usual. While this isn’t the level of service we aim to provide, we did our best to keep you informed as soon as we became aware of the delay.
If you are able to push back installers, we can still get it to you by end of next week.
Many thanks - Georgia
Composite Fencing - excellent service
After contacting numerous companies and none coming back to me - I was lucky enough to contact this Company and liased with the ultra competent Georgia - within an hour, composite fencing ordered - with a delivery date and the added bonus of an installer whom arranged fitting straight away. Excellent service - would highly recommend.
6 de março de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Hi Fiona, Thank you so much for leaving this review. I'm pleased that I was able to help!
Enjoy your new fencing :)
- Georgia
Excellent service throughout!
Excellent service from start to finish. Customer service was easily reachable by phone & email. I had a number of changes to my order which were accommodated without any fuss by Morgan. Order arrived on time! Thanks very much! Highly recommended.
19 de fevereiro de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Hi Paul,
We are happy you found our service great, on top of communication.
Enjoy your new fencing and let us know if you need anything in the future.
- Georgia
Great looking composite fence pa els
Product arrived on expected day with No shipping damage.
Panels look really good. Easy to install and of a high quality. The slot in bars for concrete posts are really strong and the aluminium top and bottom bars hold the panels firmly.
Certainly recommend them.
18 de fevereiro de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Hi Mike,
We are pleased to hear that you had a great experience with us. Let us know if you need anything in the future.
-Georgia
From ordering to delivery the service…
From ordering to delivery the service was excellent. Helped me with the quantities and looks amazing. Would highly recommend as the product is first class and service was 1st class.
12 de janeiro de 2026
Resposta da eComposite Products Ltd
Warren thank you for you 5 star review we really appreciate it.
Very friendly and helpful customer…
Very friendly and helpful customer service,
and very fair price
28 de agosto de 2025
Opinião espontânea
Resposta da eComposite Products Ltd
Fahad thank you for you 5 star review we really appreciate it.
We thought of getting a composite fence…
We thought of getting a composite fence and gate. This company provided what we needed. We love our nee fence and gate now. Thankyou.
20 de janeiro de 2026
Opinião espontânea
Resposta da eComposite Products Ltd
Ishwor thank you for you 5 star review we really appreciate it.
A good quality product which is easy to…
A good quality product which is easy to fit and a beautiful end product.
16 de outubro de 2025
Opinião espontânea
Resposta da eComposite Products Ltd
Gaz thank you for you 5 star review we really appreciate it.
Thankyou Great product but what stood out was…
Great product but what stood out was the customer care. Really thought from initial quote to ordering and delivery the team showed great professionalism. Felt like I was in safe hands throughout.
PS The solar light caps to the fence posts just added the finishing touch of quality.
12 de novembro de 2025
Resposta da eComposite Products Ltd
Thank you Joseph for your review we're so glad you happy with your fencing
Good alternative to wooden fence panels
Good selection of products.
Great customer service. Replied to requests promptly.
28 de novembro de 2025
Opinião espontânea
Resposta da eComposite Products Ltd
Thank you Graham for your review we're so glad you happy with your fencing
Resposta da eComposite Products Ltd
Thank you Paul for your review we're so glad you happy with your fencing
Resposta da eComposite Products Ltd
Thank you Steve
We found this company by pure chance…
We found this company by pure chance while researching composite fencing.
We particularly wanted to stay local, a visit to the warehouse was arranged, where we found the staff extremely knowledgeable and friendly without being pushy.
We had time to select our choice from the options wide variety of options available.
Quality materials and expert advice.
16 de dezembro de 2025
Opinião espontânea
Resposta da eComposite Products Ltd
Hi Robert, we understand this is a luxury purchase and prefer the customer to buy because they want to not because they are pushed. thank you
Resposta da eComposite Products Ltd
so sorry to here about this John, we normally have no issues with delivery but we use a third party carrier which means sometimes it can be out of our control sorry,
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