Amazing experience! Had a little trouble setting up, as I work full-time and couldn't keep up with emails and momentum, so it got a bit messy (mostly my fault). They answer your emails really quick... Ver mais
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The setup was super quick and super easy, if I had any issues/questions along the way, tech support was there with a response, no matter what day of the week, or time of day. My ecom store looks very... Ver mais
A empresa respondeu
It's a very educated experience eventhough you need at 1 hour to design and focus. While designing it, I've got all the help from Ecomwebsites group via chat. I was nervous however I see many potent... Ver mais
A empresa respondeu
Amazing experience! Had a little trouble setting up, as I work full-time and couldn't keep up with emails and momentum, so it got a bit messy (mostly my fault). They answer your emails really quick... Ver mais
A empresa respondeu
4,7
Excelente
2 mil opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to set up
Very easy to set up, barely took any of my time. I tried building a store last year, and it was hell; I ended up giving up. But this was very simple. Now, all I have to do is sit back and watch my account balance skyrocket.
11 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello David,
Thank you for sharing your experience!
We’re really glad to hear that the setup was quick and easy for you especially after your previous experience. That’s exactly what we aim for: making the process simple and stress-free so you don’t feel overwhelmed again.
That said, while the store setup is handled for you, the next important step is putting things into action—like following the training, working on marketing, and driving traffic to your store. That’s what will really help you start seeing results.
You’re already off to a great start, and we’re here to support you every step of the way. Let’s get you moving toward those first sales!
Best regards,
Ecomwebsites Team
Quick Delivery and Professional Look
The website was delivered very quickly and it looks very appealing and professional. Now I need to follow the training to get my sales started.
10 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Sandra!
We’re really glad to hear that your website was delivered quickly and that you’re happy with how professional and appealing it looks that’s a great start!
You’re absolutely on the right track now. Following the training will help you understand how to bring in traffic and start generating sales step by step.
We’re excited for you and are here to support you along the way. Wishing you lots of success as you get your first sales!
Best regards,
Ecomwebsites Team
Scam
I have been in communications with the support team since Feb 2026, I had a monthly subscription come out that I did not select and when I brought it to their attention I was informed I would get the subscription amount fully refunded. I then requested my initial payment refunded as this was not for me, I was told they would provide a 50% refund as the stores had been created already. I said fine, they did after all click a button to get AI to make the websites. It is now April 2026 and unless I contact their support team not one person has reached out to me I keep getting told that my refund is in the process of being assessed and that someone will update me shortly. I have provided all necessary information that they need replied back to all emails when they tried to get me to stay but as soon as they realised I was serious about my refund all contact was reduced to me reaching out. i am still trying to get my refund.
8 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Veronica,
First and foremost, I would like to sincerely apologize for the experience you had and for the delay in processing your refund. I completely understand how frustrating this situation must have been, especially when you were expecting a quicker resolution. Please know that it was never our intention to cause you any inconvenience.
The delay occurred due to a backlog of requests following several past promotions, which resulted in a higher volume of cases than usual. However, our team has been working diligently to address these requests and keep everything up to date. We truly appreciate your patience while we worked through this.
After reviewing your case, I can confirm that your full refund of 285 USD has already been successfully processed. The funds have been issued back to your original payment method, and depending on your bank or payment provider, it may take 5–10 business days for the amount to reflect in your account.
Once again, I sincerely apologize for the frustration this situation may have caused and appreciate your patience and understanding while we resolved this matter. If there is anything else I can assist you with, please feel free to let me know
Best regards,
Ecomwebsites Team
The setup was super quick and super easy…
The setup was super quick and super easy, if I had any issues/questions along the way, tech support was there with a response, no matter what day of the week, or time of day. My ecom store looks very professional, and well organized with quality products. I look forward to what's to come!!!
1 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Mgibson!
We’re really glad to hear that the setup was quick and easy for you, and that our support team was there whenever you needed help—any day, any time. That’s exactly the experience we aim to provide.
It’s also great to know you’re happy with how professional and organized your store looks. That’s a huge step toward building confidence as you move forward.
We’re excited for what’s ahead for you too—this is just the beginning! If you ever need anything, we’re always here to support you.
Best regards,
Ecomwebsites Team
Dear jeffry is the best and very…
Amazing experience! Had a little trouble setting up, as I work full-time and couldn't keep up with emails and momentum, so it got a bit messy
(mostly my fault). They answer your emails really quickly, and you get heaps of awesome
training for next to nothing. Please consider, guys!
Highly recommended great customer service
6 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Arman!
We completely understand how challenging it can be to balance a full-time job while getting everything set up—so don’t worry, that’s very normal. We’re really glad you stuck with it!
It’s great to hear that our team was able to respond quickly and that you found value in the training. That’s exactly what we aim for—making the process as smooth and supportive as possible.
We truly appreciate your recommendation and kind words about our customer service. We’re excited to continue supporting you on your journey—wishing you lots of success ahead!
Best regards,
Ecomwebsites Team
It's a very educated experience…
It's a very educated experience eventhough you need at 1 hour to design and focus. While designing it, I've got all the help from Ecomwebsites group via chat. I was nervous however I see many potential to grow this business. Their chat support is very knowledgeable and calmly o chat with. They are always there when you have a questions to be answered. In other words this is a great place to start Online Business for the rest of the world to see.
2 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hi Jorge!
We’re really glad to hear that, even though it took some time and focus, you found the process educational and worthwhile. Feeling a bit nervous at the start is completely normal, so it’s great to know you were able to see the potential as you went along.
It’s also wonderful to hear that our chat support was there for you every step of the way and that you found the team knowledgeable and easy to talk to. That’s exactly the kind of support we aim to provide.
We truly appreciate your kind words and are excited to see you grow your business. We’re always here whenever you need help—wishing you continued success on your journey!
Best regards,
Ecomwebsites Team
Extremely helpful
1 de abril de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Liam!
We’re really glad to hear you found the support extremely helpful—that’s exactly what we’re here for. If you ever need anything along the way, don’t hesitate to reach out
Best regards,
Ecomwebsites Team
Amazing experience
Amazing experience! Had a little trouble setting up, as I work full-time and couldn't keep up with emails and momentum, so it got a bit messy (mostly my fault).
They answer your emails really quickly, and you get heaps of awesome training for next to nothing. Please consider, guys!
31 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hi Joshua!
We completely understand balancing a full-time job while starting something new can definitely make things feel a bit overwhelming at times. It’s great to hear you pushed through and stayed committed.
We’re really glad our team was able to respond quickly and that you found value in the training. That’s exactly what we aim for—making things as accessible and supportive as possible.
We truly appreciate your recommendation, and we’re here whenever you’re ready to pick things back up and keep moving forward. You’ve got this!
Best regards,
Ecomwebsites Team
thoughtful
quick response to my question and responded with a thoughtful very sorry about my house burning
25 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Belinda!
We’re glad our team was able to respond quickly and show care during such a difficult time. Situations like that go beyond business, and we genuinely hope you’re doing okay.
If there’s anything at all we can do to support you, please don’t hesitate to reach out. Wishing you strength and better days ahead
Best regards,
Ecomwebsites Team
I had a great experience with them
I had a great experience with them , they replied to my concerns so fast and well explained
26 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Olatunji!
Thank you so much for sharing your experience!
We’re really glad to hear that you had a great experience and that our team was able to respond quickly and explain everything clearly. That’s exactly the kind of support we aim to provide.
We appreciate your trust and are always here if you need anything moving forward!
Best regards,
Ecom Websites Team
Confusing at first but everything came…
Confusing at first but everything came to me
26 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello!
Thank you for sharing this!
That’s completely normal things can feel a bit confusing at the start, but it’s great to hear that everything started to click for you. That’s exactly how the learning process goes!
We’re glad you stuck with it, and we’re here anytime you need support as you keep moving forward.
Best regards,
Ecom Websites Team
Excellent customer service from the representative.
Excellent customer service from the very start. I was taken step by step process from my customer service personnel Jeffery. Looking forward to my first sales.
25 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hi Ronesh!
Thank you so much for sharing your experience!
We’re really glad to hear that you received excellent support right from the start and that Jeffery was able to guide you step by step through the process. That kind of support is exactly what we aim to provide.
We’re excited for you as you move toward your first sale that’s a big milestone! If you need anything along the way, we’re always here to help.
Best regards,
Ecom Websites Team
I am pretty new to setting up an online…
I am pretty new to setting up an online store and the instructions given was clear. The online store was set up process was quick and in high quality. I will probably take many more days or months to come up with a website like this myself.
Though I met some challenges in setting up the second store. Fret not, the support team responded pretty quicky to get it setup. Looking forward to see how the outcome and results.
22 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Joette!
We’re really glad to hear that, as someone new to setting up an online store, you found the instructions clear and the setup process quick and high quality. That’s exactly what we aim for—to make things easier and save you time.
It’s also great to hear that even when you faced some challenges with your second store, our support team was able to step in quickly and help you get everything sorted. That’s what we’re here for!
We appreciate your patience and trust, and we’re excited for you as you move forward. Looking forward to seeing your results as well—wishing you lots of success on your journey!
Best regards,
Ecomwebsites Team
They communicated very well with me…
They communicated very well with me whenever I had issues or Questions
18 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Samuel!
Thank you so much for your feedback!
We’re really glad to hear that our team was able to communicate clearly and support you whenever you had questions or ran into any issues. That’s exactly the experience we aim to provide.
We appreciate your trust and are always here whenever you need assistance moving forward!
Best regards,
Ecomwebsites Team
Great service
Great service. They helped alot to resolve anything I ran into. Got a store made with their AI. Its completely done with product install already. Nothing to do just set up the Shopify account and you are good to go. Easy to manage.
15 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hi Patel!
We’re really glad to hear that the team was able to help you resolve any issues along the way and that the process felt smooth and easy to manage. It’s great to know you found value in having the store fully built with products already added—that’s exactly what we aim for, so you can focus on getting started right away.
We truly appreciate your feedback and are excited to support you as you grow your store. If you need anything moving forward, we’re always here to help!
Best regards,
Ecomwebsites Team
Easy to set up and guided
Easy to set up and guided, great experience
15 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hi Jasmin,
We’re really glad to hear that the setup felt easy and that the guidance made the experience smooth for you. That’s exactly what we aim for.
We appreciate you being part of Ecom Websites and we’re here anytime you need support as you continue your journey!
Best regards,
Ecomwebsites Team
Amazing
Amazing, I was able to get my new store, all set up in minutes. I'm excited.🥳
9 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Nicole!
Thank you for sharing your excitement!
We’re really glad to hear you were able to get your new store set up so quickly. That’s exactly the experience we aim to provide—making it fast and simple so you can focus on the exciting part of growing your business.
We’re excited for you as well and look forward to supporting you on your journey. If you ever need help along the way, our team is always here for you!
Best regards,
Ecomwebsites Team
i still find it quiet difficult to set…
i still find it quiet difficult to set up specially when you not familiar with the pages
13 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hi Christin,
Thank you for sharing your honest feedback we really appreciate it.
It’s completely understandable to feel that way, especially if you’re not yet familiar with the different pages and settings. There can definitely be a learning curve at the beginning. That’s exactly why we provide step-by-step training and guides to help walk you through the process.
If you’re finding certain parts confusing, our support team would be more than happy to guide you through them. You can also reach out to our live chat so someone can walk you through the steps in real time.
You’re not alone in this we’re here to help make it easier for you as you continue learning and getting your store fully set up.
Best regards,
Ecomwebsites Team
Total scam
Total scam. The website has technical issues which never end up finishing a proper configuration. I requested to cancel it and get my refund in October and nothing gets resolved. I never got my refund since October 2025
19 de outubro de 2025
Opinião espontânea
Resposta da Ecomwebsites
Hello Rafael,
Thank you for bringing this to our attention, and I’m very sorry to hear about the experience you’ve had. We understand how frustrating this situation must be, especially after requesting a cancellation and refund.
In order for us to properly investigate the issue and review your refund request, we will need a bit more information from you. Could you please provide the email address used during the registration, along with any relevant details such as transaction IDs, screenshots of the charges, or previous correspondence related to your cancellation request from October 2025?
Once we receive this information, we will be able to locate your account in our system, investigate what may have happened, and determine the appropriate resolution for your refund request.
We sincerely apologize for the inconvenience this has caused and appreciate your patience while we work to look into this matter for you.
Kind regards,
Ecomwebsites Team
I have tried with several emails to…
I have tried with several emails to cancel the subscription, received positive responses, yet the £25 per month keeps leaving my account. It's been so many months it must be hundreds if pounds for a product I said I did not want, no matter how good it may be. This an attempt to get the people behind this company to finally deal properly with me one on one instead of auto emails. Looking forward to talking.
13 de março de 2026
Opinião espontânea
Resposta da Ecomwebsites
Hello Stu g!
Thank you for reaching out and for sharing your concerns. I’m truly sorry to hear about the frustration you’ve experienced with the ongoing monthly charge.
After reviewing your message, I would like to clarify that the £25 monthly charge you are seeing is the subscription fee from Shopify, which is the platform used to host and run the online store. This subscription is billed directly by Shopify and is separate from our services, which means we unfortunately do not have access to their billing system and cannot cancel or manage that charge on your behalf.
To stop the monthly billing, the subscription will need to be canceled directly through Shopify. I recommend contacting Shopify support or logging into your Shopify account and navigating to Settings → Plan → Deactivate Store, which will cancel the subscription and stop future charges.
If you are having difficulty accessing your account or completing the cancellation, Shopify’s support team will be able to assist you further since they manage the platform and the billing associated with it.
I completely understand your frustration, especially after trying to resolve this multiple times, and I sincerely apologize for the inconvenience this has caused. If there is anything on our end that you would like us to review or clarify, please feel free to let me know and I will do my best to assist.
Thank you for your patience, and I hope this helps point you in the right direction to resolve the billing issue as soon as possible.
Kind regards,
Ecomwebsites Team
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