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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The windows themselves look great. Would recommend EcoReflect to fit windows. Tough sales tactics - definitely do your research beforehand so you know what you are happy to pay. The fitters could... Ver mais

Classificada 5 em 5 estrelas

Very quick and efficient service from the sales team to the surveyor and then within 4 weeks of the surveyor came I now have a very nice product at a very fair price. I shall definitely recommend Eco... Ver mais

Classificada 5 em 5 estrelas

From the moment that Richie & Connor arrived they was polite, considerate & very hard working. The whole process was very smooth and both men made sure everything was clean and tidy before they left.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honesty, friendly and stuck to price. Receive callbacks when you email or leave a message. Installers friendly, polite very professional and work is excellent..Also very tidy. I ordered white windows... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de instalação de janelas
  2. Fornecedor de alumínio
  3. Fornecedor de portas
  4. Instalador de vidros duplos
  5. Fornecedor de janelas de PVC
  6. Fornecedor de janelas

Escrito pela empresa

With over 20 years of experience in the glazing industry, EcoReflect Windows is a premier provider of high-quality double glazing, doors, and conservatories across London, the South East, and surrounding areas. We’ve built our reputation on a foundation of expert craftsmanship and local trust. We understand the unique architectural styles of our region and provide bespoke solutions that enhance both the beauty and the thermal efficiency of your property. When you choose EcoReflect, you’re choosing 20 years of proven reliability and a commitment to a greener, warmer home.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 18% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing quality Windows

Very quick and efficient service from the sales team to the surveyor and then within 4 weeks of the surveyor came I now have a very nice product at a very fair price.
I shall definitely recommend Ecoreflect. For great quality and service.

19 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

MY REVIEW GOT REMOVED

MY REVIEW GOT REMOVED. REPOSTING IT AGAIN.

Do not waste your time with these guys. They’re absolutely unprofessional. Make use of high-pressure sales tactics to get you to sign and pay a deposit. Then completely ghost you.

Their phone number is an off-site call centre that always gives you the same message “Unfortunately no one is available from the team right now”. That’s because there’s no one in the team. No way to reach anyone else.

11 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not respond to emails - no return of deposit

Very pushy sales tactics, was in my house over 2 hours.

7 day cancellation period, but DON'T respond to the emails or calls. Have called twice to request a call back... nothing.

No return of funds as of yet but will be initiating small claims court at the end of the week as well as contacting ombudsman and any accredited bodies like FENSA, to make them aware of the experience.

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The windows themselves look great

The windows themselves look great. Would recommend EcoReflect to fit windows.
Tough sales tactics - definitely do your research beforehand so you know what you are happy to pay.
The fitters could have been tidier! Left lots of debris in the rooms where windows were changed. Scaffolding was not on site when they arrived, due to miscommunications between them and the factory. Was sorted quickly though to allow fitting to go ahead.

20 de abril de 2026
Opinião espontânea

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 1 em 5 estrelas

Extremely unprofessional

Extremely unprofessional, have paid half of the money so far to get windows and doors and 12 weeks later they don't pick up the phone to let me know when they will arrive to fit them on or anything. When I call to say to finish up any payments, they are quick on finding someone to call me back and get the payments. All I want is my windows to arrive, considering the amount of money I have paid for them so far.

11 de maio de 2026
Opinião espontânea

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

Fitters we're very cheerful and tidy in…

Fitters we're very cheerful and tidy in their work and left our property clear of all rubbish

23 de abril de 2026
Opinião espontânea
logótipo da EcoReflect Windows Direct

Resposta da EcoReflect Windows Direct

Hi Robert

Thank you for your kind words! We truly appreciate you taking the time to share your experience. It's wonderful to hear that our fitters made a positive impression with their cheerful demeanor and tidy work. Your feedback motivates us to continue delivering great service. Thank you again!

Regards
EcoReflect

Classificada 5 em 5 estrelas

I’m thrilled to share my experience…

I’m thrilled to share my experience with the installation of my new windows and doors! The transformation has been remarkable. Since the installation, my home has become much more energy efficient; I’ve noticed a significant drop in my energy bills, which is fantastic.

Additionally, the noise level has decreased dramatically. Living in a busy area, I often struggled with outside noise, but now my home feels like a peaceful retreat.

Martin and his team were exceptional throughout the entire process. They were professional, attentive, and dedicated to ensuring everything was done to perfection. I couldn’t be happier with the results. Highly recommend their services!

6 de abril de 2026
logótipo da EcoReflect Windows Direct

Resposta da EcoReflect Windows Direct

Hi Ak

Thank you so much for your wonderful review! We are absolutely thrilled to hear about your positive experience with the installation of your new windows and doors. It’s fantastic to know that the transformation has made such a significant impact on your home.

We take great pride in enhancing energy efficiency for our clients, so it’s rewarding to learn that you’ve noticed a drop in your energy bills. That’s exactly what we aim for—making homes more comfortable and cost-effective!

We’re also glad to hear that the noise reduction has turned your home into the peaceful retreat you deserve. Living in a busy area can be challenging, and we’re delighted that our products have helped create a quieter environment for you.

Martin and the team always strive to provide exceptional service, so your kind words about their professionalism and dedication truly mean a lot to us. We believe that attention to detail and customer satisfaction are crucial, and it’s gratifying to know that you felt this throughout the process.

Thank you once again for your high recommendation! We appreciate your trust in our services and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your beautiful new windows and doors!

Regards
EcoReflect

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