Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... Ver mais
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Informações sobre a empresa
Sobre Eden Holistic Pet Foods
Escrito pela empresa
Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.
Informações de contacto
Reino Unido
- edenpetfoods.com
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Eden Holistic Pet Foods
Good Afternoon Nicola,
Thank you for your feedback!
We're so glad to hear that your cats loved the food. If you need anything else, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Quality dog food.
The food turned up quite quickly doggie loved all the pouches.real quality dog food highly recommended.
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Donald,
Thank you for your lovely review!
We're so happy to hear that the food arrived quickly and that your dog loved all the sample. We truly appreciate your recommendation and are thrilled to know you’re happy with the quality. If you need anything else, don’t hesitate to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Fresh and wholesome
The pet food I recieved was fresh and wholesome
My pet thoroughly enjoyed all three flavours
I’m very happy with this product and would recommend it
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Corrina,
Thank you for your great review!
We're so glad to hear that you think our food is fresh and wholesome, and that your pet enjoyed all three flavors.
We really appreciate your recommendation and are thrilled you're happy with the product! If you need anything else, feel free to reach out. 🐾😊
Tara Mason,
Customer Care Coordinator.
Dogs love them!
Received these as a freebie. The amount was extremely generous and beautifully packaged. The food was excellent quality and my dogs love them! I will definitely be purchasing these for my dogs in future. Thank you very much!
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Shannon,
Thank you so much for your wonderful review!
We're thrilled to hear that you were pleased with the samples, our packaging, and the quality of our food. It's great to know your dogs loved it! We’re excited that you’ll be purchasing again in the future. Thank you for choosing us! 🐾😊
Tara Mason,
Customer Care Coordinator.
Little guys loved it
My two fussy little boys loved this food. Incredible flavours for them to try and they were fans of them all!
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Sophie,
Thank you for your amazing feedback!
We're so happy to hear that your two fussy little boys loved the food and enjoyed all the flavors. It’s great to know they’re happy with their meals! If you need anything else, we’re always here to help. 🐾😊
Tara Mason,
Customer Care Coordinator.
Fantastic ingredients and my pets loved…
Fantastic ingredients and my pets loved tucking into it.
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon,
Thank you for your wonderful feedback!
We're so glad to hear that your pets loved the food and enjoyed the fantastic ingredients. If you need anything else, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Eden holistic kibble
Ordered a dog kibble sample for my dogs to try. Dogs not too sure on it but the ingredients are top notch and high meat content even if it is kibble. Took about a week to deliver but it’s quality kibble so not fussed. Thanks for the sample. If your dog likes the food feed your dog quality kibble like this👍the packaging was lovely that the kibble came in.
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Kath,
Thank you for your thoughtful review!
We’re glad you appreciate the high-quality ingredients and meat content in our kibble. We understand that every dog has different tastes, but we're happy you enjoyed the packaging and the overall quality.
Thank you for choosing us, and we’re here if you need anything else. 🐾😊
Tara Mason,
Customer Care Coordinator.
My dog loves it!!
My Fussy 8 year old pug absolutely loves this kibble!!
Turns his nose up at Bakers now and literaly tries to bite the pack out of my hand when he sees me going for it!!
Delivery was great, range of flavours geeat, would definitely recomend!
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Pier,
Thank you so much for your fantastic review!
We're so happy to hear that your pug loves the kibble—it's great to know he's enjoying it so much, especially after turning his nose up at other brands!
We're glad you were pleased with the delivery and the range of flavours. Your recommendation means a lot to us, and we're so happy to have your pug as a fan! 🐾😊
Tara Mason,
Customer Care Coordinator.
Paws for approval
Received this as a sample, and my dogs tucked into it showing they loved it!
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon,
Thank you for your great feedback!
We're so happy to hear your dogs loved the sample and enjoyed their mealtime. If you need anything else, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Perfect addition with food.
I have a small dog, she thoroughly loves these. The 3 samples were perfect to try.
Not one morsel was left.
I only have to pick the pack up and she's in the kitchen.
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon,
Thank you for your lovely feedback!
We're thrilled to hear your dog loves the food so much and that the sample sizes were perfect for her.
It sounds like she can’t wait for mealtime! If you need anything else or have any questions, feel free to reach out. 🐾😊
Tara Mason,
Customer Care Coordinator.
I got the free testers for my dog
I got the free testers for my dog, and he demolished every packet. Big hit. Will purchase these now for his long term meals. Thank you :)
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Danielle,
Thank you for your wonderful feedback!
We're so happy to hear your dog loved the free testers and demolished every packet! It’s great to know you’ll be choosing us for his long-term meals. If you need anything else, feel free to reach out. Thank you! 🐾😊
Tara Mason,
Customer Care Coordinator.
Still not received the sample.
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Valerie,
Thank you for your feedback and for participating in our "Try Before You Buy" promotion to receive free samples.
We sincerely apologize for the delay in getting your parcel to you. Unfortunately, unforeseen challenges, including driver delays and the parcel being lost in transit, have affected the delivery timeline.
We are actively working with our delivery partners to ensure it reaches you as soon as possible. We kindly ask for your patience over the next few days while we resolve the issue.
We truly appreciate your understanding, and if you have any further concerns, please don’t hesitate to contact our support team.
Tara Mason,
Customer Care Coordinator
Very quick dispatch and my dogs loved…
Very quick dispatch and my dogs loved the big samples that were sent out
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Joanne,
Thank you for your great review!
We're so glad to hear that your dogs loved the samples and that you were happy with the quick dispatch.
If you need anything else, we're here to help! 🐾😊
Tara Mason,
Customer Care Coordinator.
Kept me in the loop with postal
Kept me in the loop with postal. The packaging it's self was stunning!
My cats absolutely loved it
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Rebecca,
Thank you for your wonderful feedback!
We're so glad to hear that you were kept in the loop with the postal updates and that you loved the packaging.
It’s fantastic to know your cats absolutely loved the food! If you need anything else, don’t hesitate to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Cats seem to really love it
Cats seem to really love it! I think they thought it was treats
Will be purchasing - hopefully can get a deal
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Laura,
Thank you for your great review! We're so happy to hear your cats love the food and treat it like a special snack!
We appreciate your support and look forward to your next purchase. If you have any questions or need assistance, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Cats go feral for this food
Cats go feral for this food, they love it, all natural ingredients and no nasties
11 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Emma,
Thank you for your amazing review!
We're so happy to hear your cats love the food and go "feral" for it! It’s great to know they enjoy the all-natural ingredients with no nasties. If you need anything else, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Fussy chihuahua loves the country cuisine
My dog who’s an incredibly fussy chihuahua loves the country cuisine
Excellent service and quick delivery
12 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Eleanor,
Thank you for your wonderful feedback!
We're thrilled to hear that your chihuahua loves Country Cuisine—it's great to know we've found something he enjoys!
We're also glad you were happy with our service and quick delivery. If you need anything else, we're here to help! 🐾😊
Tara mason,
Customer Care Coordinator.
My dogs love the food
My dogs love the food. Very nice packaging, nice flavours, quick delivery. Would recommend ⭐️
8 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Lauren,
Thank you for your fantastic review!
We're so happy to hear your dogs love the food and that you’re pleased with the packaging, flavours, and quick delivery. Your recommendation means a lot to us!
If there's anything else we can do for you, don’t hesitate to reach out! 🐾
Tara Mason,
Customer Care Coordinator.
Good variety of flavours
Good variety of flavours , my spaniel loves the salmon ones best. He thinks he's having treats for tea. Love that they are a local company and that they are also good for him, but he hasnt been eating it long enough yet to see the difference.
8 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon Bry,
Thank you for your great feedback!
We're so glad to hear your spaniel loves the salmon flavours! It’s wonderful to know you appreciate our local roots and the quality of the food.
While it's still early, we're confident he'll continue to enjoy the benefits of Eden products. If you have any questions or need further assistance, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Fussy pup enjoying the semi moist…
Fussy pup is enjoying the semi moist food, which is very high quality with great composition. Delivery was next working day too.
15 de novembro de 2024
Resposta da Eden Holistic Pet Foods
Good Afternoon,
Thank you for your wonderful feedback!
We're so happy to hear that your fussy pup is enjoying the semi-moist food and that the quality and composition met your expectations.
It’s great to know the delivery was quick too! If you need anything else, we're always here to help! 🐾😊
Tara Mason,
Customer Care Coordinator.
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