This is the first time I have used this company. My electrician sent me the link to Electricals Online to look at some spotlights I wanted as an example, so after checking other websites I dec... Ver mais
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A empresa respondeu
Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
Informações sobre a empresa
Escrito pela empresa
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Informações de contacto
Friars Gate, DN4 5NU, Sheffield, Reino Unido
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,5
Excelente
867 opiniões
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Electricals Online
Thank you for the review, great to hear that you had a positive experience with us.
Sam - Team EO
Good prices and fast delivery.
25 de novembro de 2024
Resposta da Electricals Online
Thank you for the review, great to hear that you had a positive experience with us.
Sam - Team EO
Sorry have to put a 1 star
Sorry have to put a 1 star
Half order never arrived and after calling and explaining no refund issued either
Won’t use again unfortunately
25 de novembro de 2024
Good product but did not work on my system
Website easy to navigate, reasonably swift delivery, well packaged, well manufactured product but alarm fob did not work on my system.
25 de novembro de 2024
Great Customer services
I ordered 3 alarm fobs they were sent the same day as payment. Unfortunately Dpd lost the parcel I called the customer service number and spoke to a gentleman on Friday, He checked the Dpd site to confirm the loss and called the warehouse to resend the order. These arrived the next day. The items I ordered were cheaper at electricals online than its competitors
25 de novembro de 2024
Excellent service reasonable priced…
Excellent service reasonable priced products well recommended
25 de novembro de 2024
Received order need to return
Received order with quick delivery. Item as described, however, I need to return the item. Electricals Online sent a detailed email on how to return with delivery label. Once posted, I look forward to my refund.
25 de novembro de 2024
Resposta da Electricals Online
Hi Hamza,
As discussed your email was sent only 1 business day ago, we are not available on the weekends. Additionally, as discussed on Instagram today the returns team are aware of your situation and will send a pre-paid returns label as soon as possible, we are extremely busy at the moment so the team may not have got round to providing the label at this moment, apologies for the delay.
A very easy process
Ordering easy. Payment easy. Delivered exactly as planned .
25 de novembro de 2024
Texecom alarm parts
Delivered on time, products are as ordered, easy and reliable company to deal with.
25 de novembro de 2024
Excellent Service
Excellent Service and price, ordered a smoke detector and product arrived as described. Not only that the delivery was quick via DPD with tracking details. Highly recommend and would definitely purchase again from this company.
26 de novembro de 2024
Opinião espontânea
Next day delivery, as promised
Order was fulfilled and delivered within 24 hours of being placed.
All items were exactly as ordered, and arrived well packed and in perfect condition.
28 de outubro de 2024
Great service
Great service, have ordered many times and never had an issue. Would highly recommend!
28 de outubro de 2024
Julian, friendly, professional
Julian came at 7pm, fitting me in at the end of his working day in order that there was no delay in me receiving the EPC survey,he was very thorough and explained the rationale behind the actual final score, which was very helpful
He was friendly and very professional throughout his visit to my home
25 de outubro de 2024
Quick and easy service
Everything went smoothly - good prices and availability, quick despatch and delivery. I would be happy to use Electricals Online again.
28 de outubro de 2024
Great company to deal with
Great company to deal with. Delivery super quick . Happy customer - thank you.
30 de outubro de 2024
Opinião espontânea
Bought it online and it arrived as…
Bought it online and it arrived as described.
Happy days
25 de setembro de 2024
The best price I could find for smoke…
The best price I could find for smoke alarms. Answered a preorder query I had quickly and sent the alarms the next day as promised. Will definitely use this company next time.
30 de setembro de 2024
Opinião espontânea
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