Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
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Informações sobre a empresa
Escrito pela empresa
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Informações de contacto
Friars Gate, DN4 5NU, Sheffield, Reino Unido
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,5
Excelente
864 opiniões
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and fast delivery!
1 de julho de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the positive review!
First class service with great prices
1 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the positive review.
Unapologetic in refusing a return for…
Unapologetic in refusing a return for an air conditioner that doesn’t pump the air outside and is heating the room up. Clearly not fit for purpose.
Terrible experience and won’t shop here again.
10 de julho de 2025
Opinião espontânea
Added me to their mailing list without…
Added me to their mailing list without consent - have been getting spam from them. not what i signed up for and I definitely opted out. This may not be a big deal to most customers but I definitely view this as a an abuse of how they handle personal data
20 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
Hello,
I'm sorry to hear about the issue, please could you get in touch with us to resolve this issue? I can't find any details relating to this as I only have your initials from this review, and we have not received any additional info.
Apologies for any inconvenience caused.
Fast and efficient.
My veritas alarm stop working I found the fault ordered the part from electrical online for the right price. Delivered next day . Alarm working again in less than 24 hrs . That’s what you call efficiency. Excellent company.
3 de julho de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the review! Your feedback is much appreciated, and we're glad to hear that you had such a positive experience. We hope to hear from you again soon.
Some items were late
Some items were late, it appears someone had forgot to pass my order onto relevant supplier. If I hadn't kept chasing, I might have never received all my items. Did receive apology, and staff very polite and helpful once it was realised what had happened.
25 de junho de 2025
Resposta da Electricals Online
Hello,
Thank you for the review. I'm very sorry about the issue with your order, but I'm glad to hear that it was rectified.
If there is any other way we can help you please do let us know. Thanks again for taking the time out of your day to leave a positive review!
£9.95 postage for something weighing 30…
£9.95 postage for something weighing 30 grams. Absolute rip off!
9 de julho de 2025
Opinião espontânea
Amazing customer service
Amazing customer service. Got 2 central heating thermostat controls for home which were exceptionally well price in comparison with my service provider! In addition I needed them in record time & staff were kind enough to expedite this order quickly despite being pass the cut off time of midday. Very helpful to & product looks and work well. Will definitely be using you guys again!
25 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
That's great to hear, thank you for the kind review! We hope to hear from you again soon!
Good prices, rapid delivery!
I bought a security system from Electricals Online. It appears that this is a very competitive area as the prices are very similar. However Electricals Online were slightly cheaper for the panel that I wanted. When I placed the order, on a Friday, I selected standard delivery and expected delivery Monday or Tuesday. I was pleasantly surprised when it arrived on Saturday. I haven't powered it up yet but good price and rapid delivery, what's not to like?
20 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the positive review, your feedback is much appreciated. We hope the unit works well for you.
Great experience
Great experience. Order arrived quickly and packaged well.
16 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you!
Lamps arrived as expected
Lamps arrived as expected, fast delivery
1 de julho de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the kind review!
Resposta da Electricals Online
That's great to hear! Thank you for taking the time out of your day to leave this review.
Reasonably competitive prices but high…
Reasonably competitive prices but high carriage charge on storage heaters.
24 de junho de 2025
Resposta da Electricals Online
Thank you for the positive review.
Sorry about the high carriage charge, unfortunately we have very high carrier costs for this so we are left with no choice but to charge what we charge.
We hope to hear from you again in future.
Resposta da Electricals Online
Thank you for the kind review. We hope to see you again soon!
Good price, slow dispatch
Good price, but very slow dispatch and delivery. Had to buy some items twice, elsewhere.
24 de junho de 2025
Prices extremely competitive.
Their prices are extremely competitive.
The website search struggles to find an item that you know they have, when previously found via google.
The range on some products is limited; suppose that will expand over time.
Very easy to place an order and delivery was swift too. Payment was great with PayPal as well.
6 de junho de 2025
Opinião espontânea
Brilliant service
Brilliant service, Greenwood fan fitted straight into old space job done 👍
13 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
That's great to hear! Thank you for taking the time out of your day to leave this review.
Resposta da Electricals Online
That's great to hear! Thank you for taking the time out of your day to leave this review.
Resposta da Electricals Online
Thanks for the kind review, we appreciate your feedback.
Mk sockets
Great communication, excellent prices for quality products. Definitely worth using them again. Thanks
10 de junho de 2025
Opinião espontânea
Resposta da Electricals Online
Thanks for the kind review, we appreciate your feedback.
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