Order 15 light bulbs in February Told i could only pay by bank transfer daspit havin g card options on their site.( false advertising).Only got five. Billed for 15 Said they ordered rest from their s... Ver mais
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Leia as opiniões dos outros
Shocking experience... I ordered two that were both displayed as in stock on the website and still are... waited 10 days before contacteding them to find out where the order was. I was told they weren... Ver mais
A empresa respondeu
Easy to order, very competitively priced and excellent after sales. Only let down by Post Office delivery which was 48hr tracked. Parcel spent 24 hrs sat in Birmingham PO. Should have arrived on Frida... Ver mais
A empresa respondeu
Purchased the same product, a Wolf Garten Trowel, many years ago and although a bit battered is still perfectly ok.This is the best and strongest I have ever purchased.Just found this website and wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de dispositivos electrónicos
- também em
- Concessionário de máquinas para construção
- Loja de eletrodomésticos
- Loja de equipamento de segurança
- Loja de Iluminação
- Loja especializada em baterias
Escrito pela empresa
Note: Most of our verified reviews are collected on Reviews.io, where we currently hold an average rating of 4.9★ from over 19,000 verified customers. We’re proud to serve customers across the UK, Ireland, and worldwide — offering quality products, competitive prices, and dependable delivery. What began as a simple idea — to make professional-grade products accessible to everyone — has become a business built on trust, value, and service.
Informações de contacto
14 Blackstick Road, Killyhevlin Industrial Estate, Enniskillen, Co.Fermanagh, BT74 4EB, Enniskillen, Reino Unido
- 028 66 335045
- customerservice@electricalworld.com
- electricalworld.com
3,4
Aceitável
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No delivery
Ordered 2 weeks ago. Not even out for delivery yet
11 de janeiro de 2026
Opinião espontânea
Resposta da Electrical World
Hello Conor
Thank you for taking the time to leave your review.
We’re very sorry for the frustration this delay has caused. We did reach out requesting information needed to identify your order, but we haven’t received a reply from you. Unfortunately, without these details, we’re unable to look into your order. Once we receive the necessary information, we’ll be happy to investigate and assist. We appreciate your understanding and hope to hear from you soon.
Best wishes
Hannah
Very happy with our purchase.
Ease of ordering on the website and fast delivery and we are very happy with the director’s chair.
5 de janeiro de 2026
Opinião espontânea
Resposta da Electrical World
Hello Paula
Thank you so much for taking the time to leave us this wonderful 5-star review. We’re delighted to hear that you were very happy with your purchase and that you found the ordering process on our website easy and straightforward. It’s also great to know that your order arrived quickly and that you’re pleased with the director’s chair.
Providing a smooth online experience, fast delivery, and quality products is very important to us, so your feedback really means a lot to the whole team. Thank you again for choosing Electrical World, and we look forward to assisting you again in the future.
Best wishes
Hannah
Perfect implement-prompt delivery
7 de janeiro de 2026
Opinião espontânea
Resposta da Electrical World
Hello PAJ
Thank you so much for your wonderful 5-star review. We’re thrilled to hear that your order arrived promptly and that everything was exactly as expected. Ensuring a smooth, hassle-free experience for our customers is very important to us, so your feedback means a lot.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future.
Thank you for choosing Electrical World
Best wishes
Hannah
Well priced item ,will buy again
8 de janeiro de 2026
Opinião espontânea
Resposta da Electrical World
Hello Thomas
Thank you for taking the time to leave us a 4-star review. We’re delighted to hear that you found the item well priced and that you’d consider buying from us again. Providing good value and a positive shopping experience is very important to us, so it’s great to know we hit the mark.
We truly appreciate your feedback, as it helps us continue to improve our service and offerings. We look forward to assisting you with any future purchases and hope to make your next experience with us even better.
Thank you for choosing Electrical World
Best wishes
Hannah
Resposta da Electrical World
Hi Edward,
Thank you very much for taking the time to leave us this lovely 5-star review. We’re really pleased to hear that you were happy with both the service and the level of customer support you received. Providing a smooth experience and helpful support is very important to us, so your feedback means a lot.
Thanks again for choosing Electrical World, and we look forward to helping you again in the future.
Best wishes
Hannah
Online ordering was simple process
Online ordering was simple process, got plenty of updates on order progress even thought it was over Christmas period, items as described, well packed and hassle free delivery.
3 de janeiro de 2026
Opinião espontânea
Resposta da Electrical World
Hello John
Thank you very much for your wonderful 5-star review. We’re delighted to hear that you found the ordering process simple and that our updates were helpful, especially over the busy Christmas period. It’s great to know your items arrived as described and well packed.
We really appreciate you taking the time to leave feedback and hope to be of service to you again in the future.
Thank you for choosing Electrical World
Best wishes
Hannah
I ordered a 12kg sack of dog kibble…
I ordered a 12kg sack of dog kibble which never came. I struggled to get in touch with this company but eventually had a response back via email and phone call. They were very helpful and sent me a complimentary bag of food while they investigated my missing order.
The courier company they were using lost the parcel and they sent another via Royal Mail which arrived swiftly.
19 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Chris
Thank you so much for taking the time to share your experience.
We’re very sorry that your original order was lost in transit, but we’re pleased that our team could assist you and get a replacement sent out quickly. We’re also glad the complimentary bag was helpful while we investigated the issue.
Your feedback is greatly appreciated, and it helps us ensure we continue to provide reliable service and support for all our customers.
Thank you for choosing Electrical World
Best wishes
Hannah
Product good but very slow to deliver.
The product was as expected but took over a week to come.
24 de dezembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Des,
Thank you for your review and for your honest feedback.
We’re glad to hear that the product met your expectations, but we apologise for the delay in delivery. We understand how frustrating it can be to wait longer than expected, and we are continuously working to improve our delivery times for all customers.
We appreciate your patience and hope to provide an even smoother experience in the future.
Thank you for choosing Electrical world
Best wishes
Hannah
Easy to order and decent price
28 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Brian,
Thank you so much for your lovely 5-star review!
We’re glad to hear you found ordering easy and that you were happy with the price. Your feedback is greatly appreciated and encourages us to keep providing a smooth shopping experience.
Thank you for choosing Electrical World
Best wishes
Hannah
Very pleased
I bought the kettle for my aunt she was having problems with picking up a heavy kettle this kettle was just the job it's very light to hold and very convenient to fit in any space she was very pleased when I bought it for her great purchase
5 de dezembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Sandra,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that the kettle was just what your aunt needed and that it made things easier for her. It’s fantastic to know she is happy with the purchase, and we really appreciate you taking the time to share your experience.
Thank you for choosing Electrical World
Best wishes
Hannah
2nd time ordering
2nd time ordering - nice experience and smoooth shipping
10 de dezembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Kirino
Thank you so much for your 5-star review and for ordering with us a second time!
We’re thrilled to hear that you had a nice experience and that the shipping was smooth. Your continued support means a lot to us.
Thank you for choosing Electrical World and we look forward to serving you again soon
Best Wishes
Hannah
I’ve not received my goods as of yet !!
11 de dezembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Ryan
Thank you for taking the time to leave your review.
We are very sorry for the delay you experienced with your order and for any inconvenience this may have caused. We understand how frustrating it can be to wait for goods you were expecting, and we apologise that your items did not arrive as quickly as anticipated.
We’re pleased to confirm that your order has now been delivered. We truly appreciate your patience and understanding while this was being resolved, and we will continue to work to ensure timely deliveries for all our customers in the future.
Best Wishes
Hannah
I was very happy with both the quality…
I was very happy with both the quality of the products and the delivery arrangements.
19 de dezembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Derek,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you’re happy with both the quality of the products and the delivery arrangements. Your feedback is greatly appreciated and encourages our team to continue providing excellent service.
Thank you for choosing Electrical World
Best wishes
Hannah
Scam company AVOID REPORTED to the EU commission…
That is a scam company AVOID buy anything from them online. They will be reported to authorities. There are no support at all after purchase. They mark the delivery as completed but is not true. Item never received. I will raise a legal action against this scam business. BE CAREFULL, DO NOT BUY ONLINE FROM THEM. Trust me , try other place.
Electrical World Ireland is currently subject to review following a formal complaint I have submitted to the European Consumer Centre (ECC). Any consumers who have experienced similar issues with this company may also pursue formal action by submitting a complaint through the ECC. The European Consumer Centre’s official website provides detailed guidance and the appropriate forms to report potential breaches of consumer protection regulations and to address unfair or misleading commercial practices.
19 de dezembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello
Thank you for taking the time to leave your review.
We’ve noticed that this review has been left anonymously, which makes it difficult for us to fully investigate the situation. At Electrical World, we genuinely care about all of our customers and take every piece of feedback seriously. Our aim is always to provide excellent service and support, and to ensure that any concerns are addressed quickly and fairly.
If you’ve experienced an issue with an order, we would really encourage you to reach out to our Customer Service team directly with your order details. Our team is always happy to help, and we are committed to making things right wherever possible.
We value the trust our customers place in us, and feedback – both positive and constructive – helps us continue to improve. Your experience matters to us, and we are here to assist in any way we can.
Best wishes
Hannah
Resposta da Electrical World
Hello Lesley
We’re truly sorry to hear about your experience and completely understand your disappointment. We sincerely appreciate you taking the time to share your feedback. We can see that our Customer Service team has been in touch to resolve this matter.
Please don’t hesitate to reach out if there is anything further we can do to assist.
Best wishes
Hannah
Is this company actually legit
Is this company actually legit? I'm confused. I placed an order on November 19th. I was emailed twice to say they were waiting on the bag of dog food to be sent from their warehouse and I would be notified when It was sent. When I emailed asking about my order they blamed an post but I don't believe it has even been sent yet and they keep telling me they will get back to me in 3 to 5 days. My dog will have died of starvation by then.
19 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Liz
Thank you for taking the time to leave your review on multiple platforms. We want to assure you that we are a legitimate company, and our team has been in direct contact with you via email to provide updates and resolve your order.
Best wishes
Hannah
Purchased some Irish peat turf which…
Purchased some Irish peat turf which took 3 weeks to be delivered. Whilst I can accept that the delivery company in this case Evri we’re a total and absolute shambles EW chose them as their delivery partner and have to accept responsibility. Did they offer some goodwill compensation. NO !
They wouldn’t even agree to refund the delivery fees. Won’t be using again. So disappointed with them and will avoid in future
12 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Ciaran
Thank you for taking the time to leve your review. We completely understand your frustration — this time of year can unfortunately bring delays, but we did our best to keep you updated and provide tracking information throughout. To clarify, you requested to cancel and refund the order but did not ask for a delivery refund, and the order had already been dispatched, so this was not possible
Best Wishes
Hannah
Still waiting on an order to be…
Still waiting on an order to be received, placed over 3 weeks ago. Customer service keep telling me I need to wait, even though I paid for 3/4day delivery time frame. So customer service dont seem to be too bother about it, hard to get hold of as only an email address. So be careful when using this company. Such a shame.
As of date 12/12 I still haven't received my order!!
10 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Charlotte
Thank you for taking the time to leave your review. We’re really sorry for the frustration and inconvenience this order has caused you. We’ve been in direct contact with you and are pleased that the issue has now been resolved.
We always aim to keep our customers informed and supported, and we’re glad we could make this right for you.
Best wishes
Hannah
I'd never buy off them again
I'd never buy off them again. Waiting weeks for a few down lights. Took my order & said nothing about them out of stock. Don't take an order if you can't fill it.
Poor response. I actually felt like I was taking to a Bot or someone in china
19 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Jason
Thank you for taking the time to leave your feedback. We’re really sorry your order didn’t arrive in time for your installation — we completely understand how frustrating that must have been. The dispatch times were clearly shown at the time of purchase, and the items were shipped on schedule.
We make every effort to provide up-to-date information on all orders.
Best wishes
Hannah
Everything I ordered were what I wanted…
Everything I ordered were what I wanted and no hassel everything 100%
27 de novembro de 2025
Opinião espontânea
Resposta da Electrical World
Hello Nelius
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had such a positive experience with us. Thank you for choosing Electrical World. Your support means a lot, and we can’t wait to serve you again!
Best wishes
Hannah
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