Electricity Monster Opiniões 3717

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Ver mais

Classificada 5 em 5 estrelas

Louise was amazing with talking me through the plans and rate changes. She pointed out the rate change, and offered a solution making things much easy. Kuddos to her customer service and patience... Ver mais

Classificada 5 em 5 estrelas

Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de energia
  2. Empresa fornecedora de energia eléctrica
  3. Companhia de gás
  4. Empresa de serviços públicos de habitação
  5. Operadora de telecomunicações
  6. Site de comparação de preços

Escrito pela empresa

Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Louise was amazing with talking me…

Louise was amazing with talking me through the plans and rate changes. She pointed out the rate change, and offered a solution making things much easy.

Kuddos to her customer service and patience, and she kept the her energy consistent.

Thank you.

6 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Chris Porquez from Electricity Monster…

Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers.
Not only was he informative, but so open to questions & ensuring we had the best plan possible for our situation.
We felt we were in good hands making the change to a different energy company.
Thanks Chris

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5star

Great help ,spoke clear and coverd everything I wanted to know and transferred me to monster electricty

14 de agosto de 2025
Classificada 5 em 5 estrelas

Arvin was friendly

Arvin was friendly, nice and helpful. He explained everything well and made sure everything was understood. He made the process very easy.

22 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Clearly explained

Consultant (Arvin Desamburon) was patient in his explanations until we were both confident I understood what he was telling me.

19 de novembro de 2025
Classificada 5 em 5 estrelas

Joe Louise was extremely helpful…

Joe Louise was extremely helpful finding me a better electricity and internet plan. Her customer service was beyond exceptional and I was more than happy with my level of service. Thank you 😊

21 de novembro de 2025
Opinião espontânea
logótipo da Electricity Monster

Resposta da Electricity Monster

Hello Sandra,

That's music to our ears! We love helping customers keep more of their hard-earned cash. Thank you for sharing your success story!

Classificada 5 em 5 estrelas

Arvin was a wonderful helper

Arvin was a wonderful helper, great at breaking things down so it was easiler for me to understand and also chose the best deals for me.

20 de novembro de 2025
Opinião espontânea
logótipo da Electricity Monster

Resposta da Electricity Monster

Hello,

Your kind words mean a lot to us! We're dedicated to providing a transparent and helpful service. Thank you for the 5-star review!

Classificada 5 em 5 estrelas

Excellent service

Customer service was well above what I expected. I was unsure at first and missed my first appointment after being stuck in traffic and they were patient and kind with me. I finally spoke with Ella and she went over and beyond to help me and is continuing to search for options for my internet and home phone. She was an expert in customer service and got me the best deal, saving me $177 and also got me a bonus sign up with a new plan of $200 credit on my next bill.

20 de novembro de 2025
logótipo da Electricity Monster

Resposta da Electricity Monster

Hi Debra,

We're so glad you decided to check your rates with us! It's fantastic to know you're now on a better deal. Thank you for the 5 stars!

Classificada 5 em 5 estrelas

Sara was very patient

Sara was very patient, thorough and helpful, I had a great sign up experience with her 😊

20 de novembro de 2025
Opinião espontânea
logótipo da Electricity Monster

Resposta da Electricity Monster

Hi Scharn,

We're so grateful for your business! It's great to hear that our team could assist you in finding a better deal. Thanks for the 5 stars!

Classificada 5 em 5 estrelas

He was very kind and excellent …

He was very kind and explained everything perfectly

19 de novembro de 2025
Opinião espontânea
logótipo da Electricity Monster

Resposta da Electricity Monster

Hello,

You're the real MVP for taking control of your bills! We're just happy we could help you do it. Thank you for the awesome review!

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