ElectroCity Opiniões 

384
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Ver mais

Classificada 5 em 5 estrelas

These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Ver mais

Classificada 5 em 5 estrelas

Placed an order on a Wednesday 10th January 2024 for two 11" Xiaomi tablets. They were delivered on Friday morning 12th Jauary 2024 to Dublin - that's an excellent service by any means. Delighted wit... Ver mais

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. também em
  3. Loja de aparelhos de som
  4. Loja de dispositivos electrónicos
  5. Loja de Informática
  6. Loja de máquinas de lavar roupa e máquinas de secar roupa
  7. Loja de televisões

Escrito pela empresa

With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

384 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(384)

13 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Online...

Jayne in the online chat was extremely helpful and helped me get my order early as it wasn't in stock in my store of choice. Had to drive but it was urgently needed

19 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Staff all very helpful, served by Catharine who got me sorted with everything I needed, and made everything so easy!
Would defiantly recommend

12 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Horrendous experience ordered item on…

Horrendous experience ordered item on January 18th, it said it was shipped out but never came, said it was an issue in the warehouse that it was shipped to the wrong address, was then told it be with me a few days later, no sign of it a week later. had to ring a 3rd time was then told they are out of stock and had to reorder the product that it should be in the next few days, it is now 22nd March and still getting messed around, I had to contact them yesterday for the 12th time, was told that item was ready to ship and should have it today or tomorrow, now the item has changed back to pending which means it's not coming today or tomorrow. Every bad review I have seen has something to do with shipping. Since ordering this item I have had packages come from the UK, Germany, China and America. How come I'm waiting on a shipment for over 2 months from my own country?

22 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Having been messed around for over a month by another company I deceided to order a tumble drye from Electrocity on 2/2/22. Within an hour I had confirmation and the name of the Courier who would deliver it. The lady dealing with the order at the courier said she would ring me the day before delivery which she did and the tumble dryer arrived today. Highly recommend this company and their courier Caulfield Transport

9 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid. Avoid. Avoid

My 8 year old bought a Tablet with her communion money. It broke after a month. Dreadful after sales service, didn't care that a little girl was waiting in its repair, which took three months. Disgraceful Not one apology offered. Loud and brash receptionist.

6 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

I bought a router in July , it was faulty so I returned it as instructed .as of 19 November I've received nothing even though it's been returned 8 weeks ago .I've emailed electrocity but they won't reply , extremely unprofessional company .

19 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

After shopping around I found electrocity. Electrocity had the best price around for the item I was looking for and they delivered it within a couple of days here in Ireland. Another plus is that They don't overcharge for shipping. Item delivered at doorstep without any issues or delay and in a safe and sturdy package. You can also avail of a great finance program.
Will buy here again for sure.
I'd recommend to a friend

10 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Simply terrible experience

Ordered a Lenovo laptop, came in with dim screen. By a month, the screen has gone off completely. Reported this and I was referred to Lenovo customer service. I pointed out this was supposed to be under warranty/guarantee, they reluctantly agreed to send a return label which came in almost a month later. I asked for a refund and only part of what I paid was refunded without explanation
In all, a very terrible experience for me, I regretted the patronage and I won't ever recommend this scrap company to anyone no matter what.....1 star is generous and itsbecause there's no -ve stars. Save yourself the headache and go somewhere else, you would thank me later.

28 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Never again was told one thing by a…

Never again was told one thing by a shop assistant last Sunday but when I called into the shop yesterday it seems I must have imagined the whole conversation as he denied ever having said it. I will never buy in that shop again .

28 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I would highly recommend this company…

I would highly recommend this company to anyone thinking about buying from them. Great products and service. I had a problem with my delivery and when I contacted them about it they sorted it out promptly. Great service and communication, considering the amount of time they have to put in with all sales being done online and by phone.

Thanks

8 de março de 2021
Classificada 5 em 5 estrelas

I am extremely happy with ElectroCity

I am extremely happy with ElectroCity. This was the first purchase I made with them. I bought a beko fridge for an excellent price and it got delivered in only 2 days. Unfortunately there was a dent on the fridge so I called the shop to check what I should do; the representative that I spoke to was a delight and promptly offered a solution. In less than 5 minutes I had my problem solved. Will most definitely buy in electrocity again going forward.

5 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Brilliant service and customer service. Very easy to purchase from and extremely fast delivery! Both products I recieved are brilliant quality! Thank you

4 de março de 2021

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