I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Ver mais
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I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Ver mais
A empresa respondeu
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Ver mais
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Ver mais
Placed an order on a Wednesday 10th January 2024 for two 11" Xiaomi tablets. They were delivered on Friday morning 12th Jauary 2024 to Dublin - that's an excellent service by any means. Delighted wit... Ver mais
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Ormonde Business Park, R95 X795, Kilkenny, Irlanda
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Delivery was delayed but responses timely and happy overall with service and with the product
Excellent customer care and service..Thank you ElectroCity Carlow!
Was delighted with the toaster and kettle a great bargain also. Very prompt delivery. Will be glad to do more purchases in the future. Than you.
I ordered a tv and put a note into the comment section on ordering that I specifically wanted to be rang before the tv was delivered as it was a surprise gift. I also then rang yesterday to The delivery number to reiterate this and was told I would get a text message with a time it was going to be delivered. I got no text message and the tv was delivered without me being available to collect it and the person who the surprise gift was for answered the door and collected the tv! I have to say the communication has been awful and has ruined this surprise therefore I would not feel comfortable in recommending your Store to anyone and will not shop with you again

Resposta da ElectroCity
My order was dealt with online no problem. After a couple if days status was saying item not despatched. I rang and apparently there was some mix-up in warehouse re this item. Customer Services sorted issue quickly. However, had I not called it would have taken far longer to be sent out.
Brilliant ordered tv on Wed got on Friday even though lockdown I had previously ordered one from a different company in Dublin HN waited a week was told would be delivered follies Tuesday never arrI've rang them saI'd I wasn't on list even though I had mail from them saying it was on schedule so I won't be shopping with them again anymore it will be electro city 2 days turnaround in middle of lockdown exellent service
Good experience from start to finish. Delivery driver from Caufield Transport was great. He really went above and beyond
Ordered item online for click and collect and all was very handy and efficient.
It took a bit long to deliver the item but other than that all good
Fantastic customer service from the kilkenny warehouse. The delivery driver was pleasant and accommodating. A+++
I never buy anywhere else.
Girl at the till didn't were any mask and took my passport without any gloves. I always finding her very grumpy.
Very good company with quality products, fast delivery and lovely staff would definitely recommend and will be buying from them soon again 😊
All good except I was not notified when the delivery would be made and it was only by chance that I was near home when the delivery van arrived.
I had an issue with setting up the TV, rang up customer service and was told to send an email. I haven't received a response since.
Poor customer service.
I wouldn't use again.

Resposta da ElectroCity
Bought a bosch dishwasher. Cheapest price compared to the other online retailers. Delivered quickly. Very happy.
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