Electronic Express - Website Opiniões 216

TrustScore: 4 em 5

4,0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Placed an order on line on a Sunday because it was last one they had in stock - was Monday and still no word when I could pick up order. I called numerour times and was told I had to wait for a 3rd pa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Loja de eletrodomésticos
  3. Loja de computadores e acessórios
  4. Loja de Informática
  5. Loja de televisões
  6. Loja de máquinas de lavar roupa e máquinas de secar roupa

Sobre Electronic Express - Website

Escrito pela empresa

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Informações de contacto

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, Estados Unidos da América

  • 1-888-257-7500

4,0

Bom

TrustScore: 4 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great

So fast, good service

26 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback!

Classificada 1 em 5 estrelas

I’m very disappointed!!!! DO BETTER!!!

I’m very disappointed with the packaging of my Surface Pro 12. The device was sliding freely inside the box with inadequate internal protection. For a high-end electronic product, this level of packaging is unacceptable.

There was clearly not enough padding or secure fitting to keep the device in place during transit, which raises concerns about potential internal damage, even if it isn’t immediately visible. When paying a premium price, I expect professional, secure packaging that protects the product properly.

Electronic Express needs to do better with quality control and shipping standards for their devices.

25 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the detailed feedback. Your feedback has been forwarded to our shipping and handling team for review.

Classificada 1 em 5 estrelas

Had to cancel my order

I can't believe a business as large as Electronic Express can't figure out delivery of a single item. I ended up cancelling my order rather than getting another email telling me they were going to deliver my TV at 4 AM.

It had nothing to do with the winter delays. It was the fact that I told your delivery team that my business does not open until 8 AM and they continued sending me delivery notices for 4AM, 6AM, etc...

21 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for sharing your experience. We sincerely apologize for the delays and understand how frustrating it is without your new TV. The winter ice storm created unusually persistent road and safety conditions across our delivery routes, which impacted scheduling well beyond what we typically experience in Tennessee. While we work hard to meet promised delivery timelines, customer and driver safety must come first during severe weather events. We regret that we were unable to complete your delivery before you chose to cancel and appreciate your feedback as we continue improving our communication during situations like this.

Classificada 1 em 5 estrelas

Avoid buying from this company

Dont buy from them online. I cant speak for in stores, but online and their support team are terrible and probably outsourced over seas based on how hard it was for them to understand basic things. They sent me a damaged pc and then gave me a run around on their return policies. Part of it says it has to be un opened to be returned and they were saying to open it and check it out but wanted me to pay return shipping. Even if its through a 3rd party like bestegg .Com, I would avoid buying from this company and save yourself a headache. Not even 1 star worthy. -10/5

15 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

We’re sorry for the frustration and disappointment this caused. Receiving a damaged PC and unclear guidance on returns is not the experience we want for our customers, and we apologize for the confusion around our return process and shipping. Your review has been forwarded to members of management for review.

Classificada 5 em 5 estrelas

Quick Service

Got my brother his new appliances right away !

3 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback!

Classificada 3 em 5 estrelas

2 Items, Earbuds are disappointing

Delivery time was reasonable, and the items arrived undamaged. The earbuds were repackaged, obviously tested to ensure functionality, although the package was previously taped and sticky with Scotch tape holding the lid closed. No instructions, had to search YouTube to see how they functioned. Still unable to get them to correctly connect to my laptop, as the connection keeps dropping off, but they work fine for my phone. The Hedgehog Warmie was new and functioned appropriately.

4 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback. Please contact our customer service team for a refund on your earbud order. You shouldn't haven't have received them in the condition they were in.

Classificada 5 em 5 estrelas

Got a B&D vacuum cleaner

Got a B&D vacuum cleaner, brand new at an amazing price, came right in time,highly recommend this seller.

18 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback!

Classificada 1 em 5 estrelas

Poor quality, poor service. Too many lies

Went to the physical store in Murfreesboro TN. Had a worker there tell me I could drive straight to there warehouse and pick it up within the hour. Warehouse was very hard to find. I asked one of there office workers and she was lost. Told me I had to wait 3 hours before payment cleared. After 3 days I contacted electronic express just for them to do something to release the hold. Dishwasher wasn't ready for pickup even though I was told it was. I would like a job up there. Money to lie and not know how to do my job. I'm interested. Send me an application. Terrible experience from beginning to end. Was lied to and no employees really knew what to do, they were clueless.

30 de dezembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

We’re very sorry to hear about your experience, and we appreciate you taking the time to share this feedback. What you described is not the level of communication or coordination we aim to provide, and we understand how frustrating that situation must have been.

To clarify, warehouse pickup timing and payment clearance can sometimes be affected by processing holds that are outside a store associate’s direct control, especially on large appliance purchases. That said, it’s clear that expectations were not set accurately and that internal communication fell short during your visit, which we regret.

Classificada 5 em 5 estrelas

Fast service

Fast service. Excellent install

13 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback!

Classificada 5 em 5 estrelas

Great price, great product

Great price, quick shipping. Product was an exact replacement for an old universal remote, so no 'training' needed.

7 de novembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback. Happy to hear we had the same univeral remote!

Classificada 5 em 5 estrelas

5 star plus!

So happy to have found them. Check out experience was great. Customer service was fast to answer questions and even followed up to make sure everything went right. Well do business with again.

3 de janeiro de 2026
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback! We look forward to fulfilling your next order.

Classificada 5 em 5 estrelas

Very friendly and helpful

Very friendly and helpful, great deal on washer and helpful with set up

18 de dezembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback! Enjoy your new washer!

Classificada 5 em 5 estrelas

Great customer service

Shipping takes a while but my switch 2 got here in one piece ☺️ and I only say this because I bought an iPad and this Switch 2 on the same day (12-31). Even counting for the holiday, I received my iPad nearly a week before I received the Switch 2 and the iPad shipped from Cali. The switch shipped from TN and I’m in GA. I’d love to have faster shipping options for future purchases- yes I’ll be back 😉

Purchasing using a payment plan was easy preezy contacting customer service was too.

31 de dezembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the detailed, honest review! We are surprised that your Switch took a week to arrive to GA since our usual shipping time to GA is 3 to 4 days. Your review has been forwarded to our shipping manager for review.

Please let us know if your next order takes a week as well. Any purchase smaller than a 65" TV should arrive to GA in 3 to 4 days, maybe 5 if you order on the weekend.

Classificada 1 em 5 estrelas

I haven’t received my order and it’s…

I haven’t received my order and it’s been a month.

1 de dezembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

We apologize for the lack of communication from our backend system. We were waiting for your order to arrive and it has just hit the warehouse. You should have received communication shortly after.

Classificada 4 em 5 estrelas

Ordering was easy

Ordering was easy, shipping was not. My order shipped out of a warehouse in Lebanon Tn, went to Union City Ga for a few days, then shipped back to the same warehouse in Lebanon to then be delivered.

30 de dezembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback. Wish would could resolve this, but we can't determine how the courier (USPS, Fed-Ex, etc) handles the order. We definitely understand that this can be frustrating.

Classificada 5 em 5 estrelas

I really appreciated the help of the…

I really appreciated the help of the associate that helped me with my online order and the delivery person who bought my new oven into my house

26 de dezembro de 2025
logótipo da Electronic Express - Website

Resposta da Electronic Express - Website

Thank you for the feedback. We were happy to help across every step of your purchase!

Classificada 4 em 5 estrelas

Appliances are great!

Appliances are great. LOVED the sale price and speedy delivery. Had an unfortunate experience with very young installation crew resulting in dis-satisfaction. But once I paid a neighbor boy to cut off water and hook up washer I used it immediately. (I had 12 loads of laundry where my old machine had been broken for 2 weeks!). Have been very satisfied with performance.

27 de dezembro de 2025

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