Buyer Beware!
Buyer Beware!
This company is advertising a business address that is currently vacant and up for rent. We bid on an RV 2 days before the auction end and no one else bid. We called to ask about the closing process and they said we would need to wire the money to them before they would disclose details of the vehicle location. I expected someone would counterbid during the auction cycle an that does not seem to happen on any of there items. The gentlemen who answerd the call appeared to be calling from an Indian call center even though he insisted he was in Kansas. When I researched the address, the it came up as for lease and appears to be empty,
Resposta da Eliteauctioncenter
Thank you for your feedback.
We would like to clarify a few important points to avoid any confusion. The business address listed on our website is our registered and operational location. However, the physical location of each vehicle may differ, as a large portion of our inventory consists of repossessed vehicles acquired from government agencies and institutional partners across the United States. Only part of our inventory is stored at our facility, while other vehicles can be transported to us or delivered directly to the buyer.
Regarding payment, our website clearly outlines the terms and conditions prior to bidding. The payment requirement of 24 hours after the auction ends is explicitly stated and is standard practice for auction-based sales, particularly for government-sourced inventory.
Any customer is always welcome to visit our location for clarification, and we are also happy to provide company details for independent verification upon request.
The conversation you referenced was handled by our colleague, Scott K., who is a U.S.-born member of our team and part of our customer support operations.
We respect all feedback; however, we encourage all users to carefully review the terms and conditions published on our website before participating in an auction, as misunderstandings can arise when those terms are overlooked.
We remain available to answer any questions and to provide transparency throughout the process.