I would have selected zero stars, but that wasn't available. Terrible customer service. Long wait times, and they wouldn't live up to the promise of allowing me to use a local HVAC company instead o... Ver mais
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Leia as opiniões dos outros
102 heat index in GA and this company did not address my my air con issue in several weeks, and when they made their final decision they refused to fix or replace the unit They are using the health... Ver mais
Void at all cost if not you will lose your monies. The stories are the same for thousands of customers. We lost deductibles for service calls, claims not processed, and premiums paid for multiple ye... Ver mais
I found Elite sales rep Jonathon to be extremely helpful and not high pressure. He was able to answer all my questions regarding coverage. I like that Elite has more flexible approach so I was able... Ver mais
Informações sobre a empresa
Escrito pela empresa
Elite Home Warranty is a different kind of warranty company. Instead of seeing homeowners as data points or streams of revenue, we prefer to see ourselves a service-based business. Our goal is to provide the best home warranty coverage. Each day, we work with homeowners around the country who are in distress. The basics of a home warranty service agreement is that we fill in the gap, providing a layer of protection when appliances and systems have aged out or break down due to normal everyday use. But we go way beyond that. Elite Home Warranty can help you care for your home and prevent small issues from becoming expensive headaches. Visit our website or call us to learn more about how our home warranties can help homeowners.
Informações de contacto
2715 Coney Island Ave., 11235, Brooklyn, Estados Unidos da América
- (888) 759-1926
- service@elitehw.com
- elitehw.com
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Worst costumer service
Worst costumer service! AC unit broken. It's been 5 days . They haven't fixed nothing yet. Always waiting in line . Wasting my time . They never solve nothing. I'm so frustrated about it. I will never recommend this company on the insurance of your house. They are just stealing your money
Elite home warranty is the best
Jonathan sold me my warranty and did a wonderful job explaining everything. He even gave me a direct line to contact him if I ever had any problems I did not want to write anything until I used the warranty They sent some great guys to work on my AC unit A motor had to replaced. The work was approved right away and the company that did the work got paid before the workers left my house I’ve had other home warranties and nothing ever went smoothly! The AC guys even mentioned that this is the easiest company they’ve ever worked with! This was a great experience!!!
They back up their service calls for 90 days.
Mr. Ben was very helpful. The full package of what they offer is better than my previous company.
EXCELLENT !!!!!!!!!!!!!!!!!!!!!!
I am not a paid actor, just an average home owner. I just got Elite Home Warranty coverage in April, 2024 and have already have had to use it twice since then and it's only July. I was nervous upon signing at first as they are located in Brooklyn, NY and I'm in Yardley, PA, but they had the best deals so I thought I'd give them a try. I want to tell you...THEY ARE NO MISTAKE! They have already paid me $500 cash for my Microwave to be replaced and just today, another $419 reimbursement coming via direct deposit to my checking acct. in just a few days, for an electrical breaker for my pool that my "own" electrical technician, whom I was allowed to choose, charged me. They are quick, easy to work with and extremely fair. I'm paying about $800 a year for over $18K worth of claims coverage allowed and they allow me to pay it monthly. Now how can you beat that?!!!!!!!!!!!!!!!!!!! I HIGHLY recommend them and on top of all that, they're extremely nice and thorough!
Delivering services as promised
Delivering services as promised. Electrical problem (several non working outlets) quickly and efficiently diagnosed and corrected.
My experience with getting a policy…
My experience with getting a policy started went very well. I was pleased and comfortable with the rep that helped me and it was an easy process that only took a few minutes if my time. Thank you!
My salesperson name was Ben and he was…
My salesperson name was Ben and he was excellent
Great plumbing services
Great experience today. The company responded timely and deployed someone to address my plumbing concern. The plumber was very professional and did an incredible job.
Good rates and friendly customer service
Good rates and friendly customer service
Representative was knowledgeable and…
Representative was knowledgeable and honored the quoted price in Jan-24.
Zariah had constant communication with…
Zariah had constant communication with me ensuring a very quick fix for my AC. With her help my house is cool again alot faster than I had imagined it would take.
New customer
The rep Alex Bucci was very helpful and knowledgeable. He made us feel reason our decision to choose Elite.
Alex was very informative
Alex was very informative, professional and no pressure! Kudos to him and your company. I hope I don't need your services but glad to have the backup plan in the event I do!
The Reviews Support a Positive Experience
Jacob and the Elite Home Warranty team made the process of putting in a claim to getting our appliance fixed super easy. I’ve had other home warranties in the past, truly, and this was by far the best experience.
Steven Rogers was to the point and very…
Steven Rogers was to the point and very thorough and very knowledgeable!
Great Customer Service
Ben was very understanding helpful in getting us set up and answering our questions! Great customer service!
Nir did an excellent job explaining the options and saving us money
Nir did an excellent job explaining the details and working to get us the best deal possible.
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