Elizabeth Scarlett Opiniões 

1848
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely love the open flat makeup bag. The colours are vibrant and rich, enhanced by quality finishes, such as the gold zip, inner lining and dust bag. It is a gift for my daughter who loves your p... Ver mais

Classificada 5 em 5 estrelas

Purchased the pink open animal print make up bag as a present for family member. Very good quality and comes in its own dust bag. My only concern was the lovely environmental brown bag it was deliver... Ver mais

Classificada 5 em 5 estrelas

Elizabeth Scarlett sells a beautiful range of embroidered bags and pouches, They are sumptuous in a range of rich colours, the whole effect is one of jewel-like luxury on items that are practical too.... Ver mais

Classificada 5 em 5 estrelas

Stumbled across this website by accident and I'm happy I did, with so many amazing products and with so many beautiful designs to chose from. Ordered some items and when they arrived they came in lit... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda
  2. também em
  3. Loja de artigos domésticos

Escrito pela empresa

Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1848)

963 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Open flat makeup bag

I purchased the open flat makeup bag for my daughter as a Christmas present. I had her initials engraved on the side.
The whole thing including delivery cost me £71.
When arrived, I was slightly disappointed. The engraved 3 initials were not straight.
Overall, I just felt the bag is a bit pricey for what it is.

8 de outubro de 2026
Opinião espontânea
logótipo da Elizabeth Scarlett

Resposta da Elizabeth Scarlett

Hi there,

Thank you for reaching out to us and for taking the time to leave us a review.

We're really sorry to hear that you were not entirely happy with the monogrammming your received on the Open Flat Makeup Bag. We can understand how disappointing this is, particularly when you have ordered this as such a special gift for your daughter. Please know that this is not the experience we want for our customers and we do sincerely apologise for this.

We'd love to take a further look into this for you. We've requested some information from you, as we are unable to see a direct email that we can use to get in touch.

We look forward to hearing from you soon!

Best wishes, Team ES x

Classificada 3 em 5 estrelas

I ordered two pouches that were…

I ordered two pouches that were beautifully crafted and packaged. Unfortunately I paid extra for next day delivery and didn’t get the items until day after my daughter’s birthday. It took over 4 days to get the goods delivered. Hence the three star.
The products delivered are beautiful if it wasn’t for the delivery delay I would have rated it 5 stars.

5 de outubro de 2026
Opinião espontânea
logótipo da Elizabeth Scarlett

Resposta da Elizabeth Scarlett

Hi Zahra,

Thank you for reaching out to us and for taking the time to leave us a review.

We're really sorry to hear that your order didn't arrive with you in the timeframe expected. We can understand how disappointing this is, especially when you were counting on it arriving on time for your daughter's birthday. Please know that this is not the experience we want for our customers and we do sincerely apologise for this.

We'd love to take a further look into this for you and help get something sorted. We've requested some information from you, as we are unable to locate an order number or email.

We look forward to hearing from you soon!

Best wishes, Team ES x

Classificada 5 em 5 estrelas

Beautiful bags.

Beautiful bags.Really helpful staff. The order was delivered promptly and well packaged. Both of the bags I ordered are gifts and I am very pleased with the quality. They are really special, beautifully made and I’m sure my friends will love them. I would definitely order products again.

1 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

🌟🌟🌟🌟🌟 Absolutely thrilled with my…

🌟🌟🌟🌟🌟 Absolutely thrilled with my beautiful bags from Elizabeth Scarlett 😍 Easy to buy and delivery I was kepted up to date.The quality is just perfect and beautiful embroidery. Had so many comments asking where there from.Had this with my other bag i purchased from Elizabeth Scarlett ❤️

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good customer service

Edited review: I was bought a bag as a gift and loved it. I did have some issues with understanding how to clean it after some marks appeared. However ES sorted me a replacement after I flagged the issue, for which I am very grateful. Very understanding customer service.

4 de outubro de 2026
Opinião espontânea
logótipo da Elizabeth Scarlett

Resposta da Elizabeth Scarlett

Hi there,

Thank you so much for taking the time to share your feedback with us. As a small business, it truly means a lot.

We are very sorry that you were not entirely happy with our response. Please know that it is never our intention to leave our customers feeling frustrated and we can understand that on this occasion this has been the case.

We take a lot of pride in our products and we can understand how disappointing it must be when a product doesn't meet expectations.

We would absolutely love to get something sorted for you and we have just popped you over another email.

If there's anything else we can do for you, please reach back out to us directly - we genuinely want to make this right and we're always happy to help.

We look forward to hearing from you soon.

Best wishes, Team ES x

Classificada 4 em 5 estrelas

Nice products. Bad packing.

I really like the two makeup bags I bought as birthday presents for my sister and best friend.

Arrived quickly but they were not well packaged. The glue gave way and I assume the post office taped it up. I am glad that they arrived undamaged.

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient order

Efficient order, delivered in a cloth bag. Such a lush blue cross body bag with beautiful embroidery! It feels well made - can’t wait to use it

30 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Open flat make up/ skin care/ hair care…

Open flat make up/ skin care/ hair care bags are fantastic for travel. Easy to see everything quickly. Beautiful quality plus each has a protective bag. I bought two (one for a friend) and both are gorgeous. Fast delivery & a beautiful gift box for my friend.

25 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service - which is rare at the moment!

This was my first order from Elizabeth Scarlett. I ordered a gift for my Mum's birthday and when it arrived I was disappointed to see that the shipping bag had split and the contents were almost out! The present was thankfully ok but the gift card was damaged. I contacted customer services to let them know and their customer service was excellent, they sorted the problem immediately and I will definitely recommend them to others. Best of all the products are lovely and my Mum was very happy with her new makeup bag.

24 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality

This is probably the 5th order and I have used the company for beautiful gifts. They arrive quickly, beautifully packaged and are excellent quality. I even bought something for myself this time. Will definitely buy from you again

22 de setembro de 2026
Opinião espontânea

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