I made a card which included photos. All photos uploaded, paid, sent card and 1/2 the photos did not come through. Emailed Ella card and got no response. Don’t use!! I also didn’t realise I was payin... Ver mais
A empresa respondeu
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I made a card which included photos. All photos uploaded, paid, sent card and 1/2 the photos did not come through. Emailed Ella card and got no response. Don’t use!! I also didn’t realise I was payin... Ver mais
A empresa respondeu
I love using Ellacard for my special occasions! The price is fair and it makes it so easy and quick to share greeting cards virtually and quickly with my loved ones from afar.
Love using Ellacard for sending my coworkers happy birthday wishes! I have the subscription plan since I know I would get my money's worth and love the interface. It was a slight learning curve for t... Ver mais
I enjoy making custom cards for friends and family, and Ellacard offers excellent options (photo imports, fonts, colors, animations, music, etc.) to do so. It is easy to navigate, edits are straightfo... Ver mais
Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!
422 Bay Ridge Pkwy, 11209, Brooklyn, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I can't say enough about Ellacard. I've been utilizing it since 2022 and get more creative each time. Having the ability to customize and personalize my cards is very important to me. It's like sending a handwritten letter but arriving more timely. I purchased the 1 year unlimited plan and it's more than paid for itself. I would highly recommend you give it a try.
Having the many options of templates is so helpful and makes it quick and easy to send cards. With postage being so expensive lately we love that for a small price we can keep so many people updated.
Love all the options for different occassions, really helps me keep our school celebrating birthdays and special days. The group signing option is amazing! Everyone loves receiving them!
The cards are amazing 🤩 this is the best site I have experienced. Actually like this site better than Punch bowl better selection and easier process. Easy to go back and make changes user friendly and economical. Thank you Ellacard👍
The google ad labeled it as "Free - no sign up". Then, after you painstakingly designed your card, they told you it's $6 per card. What could you do? The card is cute, but not worth $6 as an e card, especially since you can't easily tweak it to send to multiple recipients with a personalized greeting (only the envelop name is customized for each recipient).
Updates in responding to the business' comment:
(1) I do have a screenshot of the sponsored google search result stating clearly
"Ellacard
(website link here, not allowed in review)
Virtual Thank You Cards Free - No Sign Up"
Too bad Trustpilot does not allow me to attach a picture to the review.
(2) The first item on the pricing page of your website says "Personal card, Signed by you only, $6 + 10¢ per recipient", which obviously is indicating that you could have multiple recipients even for a personal card, and for the different recipients, you cannot customize any wording in the card, only the name on the envelop - This is what my review was referring too. Nowhere on the pricing page explains that the greeting customization feature is only allowed in bulk order. And even so, it really makes no sense to not offer it for personal cards that has a higher base cost.
(3) At the bottom of my order confirmation email, it says "If you have a minute, we'd love to hear your feedback! Review us for a free card credit." I still have not received the credit for this review. Another false advertisement?

Resposta da Ellacard
Easy to use. I love the ability to create my own cards!
This was so cute! I loved creating the card and choosing the music. I especially love that you can add gift cards. I'll definitely use this again.
Hello,
I have been using Ella card for a couple of years and I am completely pleased by this company. I order 15 cards to multiple recipients (employees) with a $15 gift card of their choice attached for customer service week this week. There was a slight hiccup in which they were receiving an error message and could not download the gift card however I immediately reached out to customer support and I received a quick message back telling me to try it again as they fixed the issue. Great customer service and quick fix. Couldn't be happier!
I have used Ellacard for all my card needs. It has been easy to use and allows for unique customization to make every card “special.”
I sent personalized “thank you” cards to many who supported a very personal fundraiser of mine. Not only were they quite fast and efficient to customize and send, they were so well received and appreciated. Many compliments spoke of the look and style of the card. I love to customize cards and no longer send paper cards by mail. Ellacard has many samples to choose and adding your personal touch makes them so very special.
Ella cards are very easy to use and have a great selection for great yearly price
Everything turned out great, but not being very familiar with this type of web site it took me a while to figure everything out. I had a lot of trouble signing in so I just kept the program open for a week while everyone signed the card. The online card had sample written all over it, i didn't know why, so I started another card and typed everyone signing onto it and when everyone was done I sent that one. I couldn't find any help on this website either. I just had to figure everything out myself. I couldn't find anything to decorate the pages with like little stickers of flowers or candles, I did a sympathy card. But it was ok We sent it and hopefully it will be accepted as a sympathy card from us all
This is such a cute concept--love the designs and the funny songs. Also so easy to use and love that you can add a gift card for so many merchants. Will definitely use again. Also love no subscription fees!
Easy to use and very nice add-ons and customizing tools to make the experience of receiving the card more meaningful and impactful.
We love we can add Gift Cards!
Love Ella cards and their customer service very prompt
The type of eCard for the price made my decision for me. The eCard works like a traditional card but does not have to be taken to a P.O. In addition, it does not have to be recycled or trashed. It can stay in your email indefinitely.
I use Ellacard for my team. I currently have 24 employees that report directly to me, however we work virtually. This is a way to celebrate birthdays and births and to show care and concern during times of sickness and sympathy. I can send multiple cards to multiple teammates. I believe I have been doing this right at a year now. It has been a way to try and keep the team connected to each other in this virtual world we work in.
User-friendly interface; well worth the money for the membership fee whenever you have even a few people per year who would like the well wishes
Continue to keep it simple, clean, and easy to create digital cards less those noisy subscription charges. This is a fun and affordable way to personalize a greeting card. Great music choices too!

Resposta da Ellacard
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