Ellacard Opiniões 

158
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I made a card which included photos. All photos uploaded, paid, sent card and 1/2 the photos did not come through. Emailed Ella card and got no response. Don’t use!! I also didn’t realise I was payin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love using Ellacard for my special occasions! The price is fair and it makes it so easy and quick to share greeting cards virtually and quickly with my loved ones from afar.

Classificada 5 em 5 estrelas

Love using Ellacard for sending my coworkers happy birthday wishes! I have the subscription plan since I know I would get my money's worth and love the interface. It was a slight learning curve for t... Ver mais

Classificada 5 em 5 estrelas

I enjoy making custom cards for friends and family, and Ellacard offers excellent options (photo imports, fonts, colors, animations, music, etc.) to do so. It is easy to navigate, edits are straightfo... Ver mais

Informações sobre a empresa

  1. Loja de postais

Escrito pela empresa

Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(158)

82 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

i'm very nervous

i'm very nervous, haven't done this for long time. And I pray I did it properly this time. Its my friends 91st birthday. And I am 90.
Not as easy to do thing as they used to.
So thank you for getting it through!!!

15 de fevereiro de 2025
Opinião espontânea
logótipo da Ellacard

Resposta da Ellacard

Glad we could help Mary! We hope your friend enjoyed their card!

Regards, Ellacard

Classificada 4 em 5 estrelas

Excellent concept ,a bit expensive

Excellent concept ,a bit expensive, i like music , animations, friendly user, i use for first Time today .thk you excellent follow Up delivery

14 de fevereiro de 2025
Opinião espontânea
logótipo da Ellacard

Resposta da Ellacard

Thanks for your review! I might suggest you look at our subscription options which dramatically decrease the cost of our cards, invites, and videos.

Ellacard

Classificada 4 em 5 estrelas

Process was nice and easy but my card…

Process was nice and easy but my card didn't have the song playing with it .

14 de fevereiro de 2025
Opinião espontânea
logótipo da Ellacard

Resposta da Ellacard

Glad you enjoyed our platform and sorry to hear that your card didn't have a song attached. If you reach out to us we can see what happened in this particular case.

Ellacard

Classificada 3 em 5 estrelas

While perfection is unattainable, this platform demonstrates acceptable functionality.

To summarize my feedback, the user experience is positive due to the site's ease of use and straightforward setup. However, I recommend enhancing the card animation to simulate a more realistic, hands-on experience, potentially by incorporating a flip-page effect instead of redirecting to a separate page. Additionally, improving email deliverability by utilizing a more reputable email service provider would mitigate issues such as emails ending up in spam folders.

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A Classy gift

It was so easy to customize my friend's card with Ellacards user friendly website. My very nice personalized card arrived promptly in a digital envelope, which then slowly opened with my customized details. A classy gift!

11 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful cards and now the ‘Link” is even better!

Your cards are wonderful and fun to send to friends and family!!
I particularly like the photo template and so I can personalize the card and bring them a fun memory.

The fact we can now send it by a link in an email is fantastic! Too many times they didn’t get the regular delivered card because it went to their spam.
Thank you for your great service!!
Joan

2 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is my 3rd bday card to customize

This is my 3rd bday card to customize. I have so much fun creating them and my recipients just love them.
Its a great way to turn your card into a meaningful and personal keepsake.
Great job; Ellacards. You have made a life long customer.
Cheers!🎉🍾🥂🎊

1 de fevereiro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Mixed review. I was disappointed in not being able to write a personal message. I like the many options for the design of the card.

I was disappointed that I was not able to send a personal message in the card. I liked the options for the design.

28 de janeiro de 2025
Opinião espontânea
logótipo da Ellacard

Resposta da Ellacard

Hi Shirley,

I think there may be some confusion here as you can add personal messages to our cards. You can add text, photos, videos, GIFs, emoji, gift cards, and more across multiple pages. We would be happy to show you how to add a message if you reach out to us!

Classificada 3 em 5 estrelas

Nice card but not free

Liked the options including music. Thought it was supposed to be free but had to pay $6

9 de janeiro de 2025
Opinião espontânea
logótipo da Ellacard

Resposta da Ellacard

Hi Alexandra,

We are sorry if you felt that our cards should have been free. We do not advertise as free on our site so perhaps you mistook us for a different company? Having said that we do charge for our products because it is costly to provide a top quality card and invitation service. Free sites will generally be low quality and share / sell your personal data and that of your recipients. Something we do not do. We do offer subscriptions which lower the cost per card considerably if you plan on sending more than a few a year. You can always feel free to reach out to us to discuss.

Regards, Ellacard

Classificada 5 em 5 estrelas

I loved this so much

I loved this so much! I was able to personalize it just how I wanted and it had so many nice options. This is definitely something I will continue to use!

3 de janeiro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Beware


Beware. They advertise this: "This card has already been sent. If you add new recipients, we'll send them the card right away."
No, they don't - you have to make a new card and pay again.

25 de dezembro de 2024
Opinião espontânea
logótipo da Ellacard

Resposta da Ellacard

Hi Maria,

We do not require buying another card to send an already purchased card to new recipients. You can simply add the new recipients to your ordered card and they will receive it immediately. We are not sure what happened in your case but we did see that you had purchased a duplicate card and refunded that purchase within a day of you reaching out to us as it was not necessary.

Regards, Ellacard

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