Ellenvale Interiors Opiniões 

511
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service and exceptional quality. Lovely my new olive mix cushions, they make my bland sofa look and feel so much more luxurious.

Classificada 2 em 5 estrelas

Cushion covers are very pretty, but the inserts have an extremely strong animal smell that does not go away. Not what you expect when you spend ~300£ at all, very disappointing

Classificada 5 em 5 estrelas

Over the moon with my Olive and Blush collection linen feather filled cushions - perfect for my newly decorated bedroom in shades of mauve and plum with oak furniture and a deep rose blush velvet head... Ver mais

Classificada 5 em 5 estrelas

Made 2 orders in 2 weeks I love them that much! Love the inspiration on their website. Makes life so much easier seeing the cushions in combinations. I ordered the covers both times and got inserts my... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores
  2. também em
  3. Loja de artigos domésticos
  4. Loja de mobília para quartos
  5. Loja de mobília para sala de estar
  6. Loja de móveis
  7. Loja de roupas de cama

Escrito pela empresa

Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.


Informações de contacto

Soft furnishings for all homes...

Shop our wide range of modern country soft furnishings

4,6

Excelente

TrustScore: 4.5 em 5

511 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(511)

183 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ellenvale Interiors is a great company

Ellenvale Interiors is a great company. I have ordered from them twice and on each occasion the item has been of outstanding quality. The orders were shipped within a few days and packaged well. Highly recommended

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful cushions!

I’m so happy with my cushions. I can’t fault the quality. Really good value for money and speedy delivery. I’m going to place another order!! Thank you !

29 de janeiro de 2026
Classificada 5 em 5 estrelas

Amazing quality cushions in such…

Amazing quality cushions in such gorgeous colours! Quite pricey but in my opinion so worth it as they’re soooo comfy and it makes my living room look so lovely and always get compliments. Also, the customer service is 11/10 and I would recommend them to anyone and I do !! I just want to buy every pillow collection they do!

29 de janeiro de 2026
Classificada 5 em 5 estrelas

I ordered a cushion

I ordered a cushion, which arrived after only 2 days! Beautifully made, excellent quality, both fabric and feather cushion. The rose colour is absolutely gorgeous too, perfect for my room. I hadn’t been aware of ellenvale previously but will definitely use again! Highly recommend.

31 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The cushion covers look lovely but…

The cushion covers look lovely but material quality is really poor. After a few months cushions are bobbly and really old looking. Wouldn’t consider buying again unless they change to quality, natural materials.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Such amazing customer service

Such amazing customer service, I ordered my cushion covers but didn't leave enough time for when I needed them to arrive so I emailed and the lovely Liam emailed back to say he had posted them 48 hr delivery. They have arrived and I'm in LOVE! Will be getting a bolster pillow case next :) thanks so much!

30 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor returns experience and bad customer service

I bought cushion covers and cushion inserts (these are items that are sold separately on their site) but I didn't love the colour of the covers in my space so I wanted to return them and keep the inserts so I could purchase covers elsewhere. They said I would have to return everything together and then repurchase the inserts. Mind you this means you have to pay for return shipping and then shipping for a new order as well. When I pointed out how this is a poor experience for the customer they said there was nothing they could do and eventually they just didnt respond to my email...

4 de dezembro de 2025
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi Anna.

Thank you for sharing your feedback. We’re sorry to hear that this experience was frustrating and appreciate the opportunity to clarify. While our cushion covers and inserts are sold as separate items on our website, when they are purchased together our system processes them as a complete cushion for returns. In this situation, the full cushion needs to be returned rather than just the cover on its own. We understand this may feel inconvenient, especially with additional shipping costs involved, and we truly value you taking the time to share your perspective. We hope this helps clear things up.

Many thanks.

Classificada 5 em 5 estrelas

What a fantastic company

What a fantastic company. Amazing customer service and incredible quality cushions. They look absolutely brilliant and are very great quality. My parcel was unfortunately delivered damaged.. due to another parcel spilling on the delivery van, so after emailing ellenvale they resent the order out straight away and I received it the next day. Amazing customer service. And brilliant products. Thankyou very much

28 de janeiro de 2026
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hey Rachel.

Thank you so much for your lovely feedback! we are so pleased you're happy with your overall experience.

Many thanks,
Ellenvale Interiors

Classificada 1 em 5 estrelas

Very low quality products

Very low quality products. Purchased two pillow cases (Aria, Hallie) which began showing heavy pilling and loss of structure after around six months of light sofa use. Customer service classified this as normal wear and tear and declined any resolution.
Very disappointed with the fabric quality, this level of deterioration is not normal after such a short time. Sharing for transparency so others can make an informed decision.

27 de janeiro de 2026
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hello.

As mentioned via email, after reviewing the images provided we were unable to identify any fault with the cushions. We would also note that these items were purchased approximately 9 months prior to contact.

We always aim to help where there is a manufacturing issue or fault, however in this case there was nothing further we could reasonably do.

We appreciate you sharing your experience and are sorry to hear you were disappointed.

Many thanks,
Ellenvale Interiors

Classificada 5 em 5 estrelas

Beautiful high quality cushions

Beautiful high quality cushions, well worth the cost, and great customer service.

16 de janeiro de 2026
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hey Georgie.

Thank you so much for your lovely feedback. We are really pleased to hear you are happy with the quality of the cushions and our customer service.

Many thanks,
Ellenvale Interiors

Classificada 5 em 5 estrelas

I was delighted with my first order


I was delighted with my first order. The cushion covers were excellent quality. Since placing my first order, I have gone on to place 3 more orders over the last 12 months.

Give them a try, you won’t be disappointed also, great customer service. 10/10 5*

14 de janeiro de 2026
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi Marianne.

Thank you so much for your continued support. We are delighted to hear how happy you have been with the quality and that you have returned to us over the past year. Your kind words about our customer service really mean a lot.

Many thanks,
Ellenvale Interiors

Classificada 5 em 5 estrelas

Beautiful fabrics

Beautiful fabrics, the feather filled pads are comfortable and the cushions look lovely and full.
I’ve ordered multiple times from Ellenvale interiors, their table linens are gorgeous too, customer service has also been great.

6 de janeiro de 2026
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi Stacey!

Thank you so much for your lovely feedback. We are so pleased you are enjoying the fabrics and feather filled pads, and it is great to hear you have loved our table linens too. Thanks again for your continued support.

Many thanks,
Ellenvale Interiors

Classificada 5 em 5 estrelas

Couldn't be happy with my little order

Couldn't be happy with my little order, cushions quality is perfect, and such good value with the cushion combinations. Delivery was super prompt so would happily recommend.

6 de janeiro de 2026
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hey Amber

Thank you so much for your review. We are really pleased to hear you were happy with the quality, value, and quick delivery, and we appreciate the recommendation.

Many thanks,
Ellenvale Interiors

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