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Elliott Jarvis Cars Opiniões 344

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently purchased another car from this dealership—my second time buying from them—and once again, I couldn’t be happier with the experience. Mark and Steve are fantastic: friendly, honest, and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Matt & Steve are very friendly and genuine guys, no hard sales just let you look around the car at leisure and answered any questions honestly, highly recommend buying a used car from this company.

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve just had some work completed on a car I purchased around 6 months ago from Elliott Jarvis. Due to the 12 months warranty they offer, this work was carried out under warranty with no cost to mysel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought my car over the phone from Matt, without viewing, mistake you may think, Not at all. What a fantastic chap, and company to deal with. 100 % trustworthy , any issues are dealt with, witho... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados
  2. Concessionário auto
  3. Concessionário de veículos motorizados

Escrito pela empresa

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 6 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!!

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

344 opiniões

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Classificada 5 em 5 estrelas

2nd Highly Positive Purchase

I recently purchased another car from this dealership—my second time buying from them—and once again, I couldn’t be happier with the experience. Mark and Steve are fantastic: friendly, honest, and really easy to deal with.

Shortly after the purchase, a small issue became apparent, but it was handled swiftly and professionally with no hassle at all. Their aftercare and commitment to customer satisfaction really stand out.

I wouldn’t hesitate to recommend them and will definitely be back again in the future. Thanks guys for being simply awesome

16 de fevereiro de 2026
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Resposta da Elliott Jarvis Cars

Thank you Maddie for your review and for your second purchase from us. We really appreciated your business again and are so please you are happy with your new car. Steve & Matt

Classificada 5 em 5 estrelas

I bought my car over the phone from…

I bought my car over the phone from Matt, without viewing, mistake you may think, Not at all.
What a fantastic chap, and company to deal with.
100 % trustworthy , any issues are dealt with, without question, quickly and efficiently.
When I feel the need to replace my car, as I do get bored very easily, not the cars fault. I shall see what’s available with them first.
The very best dealer I have ever used, and in 53 yrs of driving, I’ve dealt with a few.
But honestly, if there is a car you like on there website, buy unseen, go for a test drive, you will NOT, be disappointed.

3 de março de 2026
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Resposta da Elliott Jarvis Cars

Thanks Geoff for the amazing review and it was a pleasure to look after you and please stay in touch and if you need anything please do let us know.
Thanks
Matt & Steve

Classificada 5 em 5 estrelas

Matt & Steve are very friendly and…

Matt & Steve are very friendly and genuine guys, no hard sales just let you look around the car at leisure and answered any questions honestly, highly recommend buying a used car from this company.

24 de abril de 2026
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Resposta da Elliott Jarvis Cars

Thank you Steve for your very kind review, we are pleased that you were happy with your experience and hope you love your new car. Matt & Steve

Classificada 5 em 5 estrelas

5 star service

I honestly wish I could give Matt and Steve more than 5 stars, my experience with them has been outstanding! I was after my very first car and after finding one I liked nothing has been too much trouble for them. Despite them being in Plymouth and me being in Liverpool they answered all my questions so quickly, set up a video call to show me the car, delivered it to my house and have just been so honest and friendly - a godsend for someone who is just starting out in the car world!
The car arrived exactly as described, so clean, so tidy, with all the paperwork and even a bottle of prosecco!
I cannot thank you both enough, I think I'll be getting all my future cars from you guys. Thank you Matt and Steve!

15 de abril de 2026
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Resposta da Elliott Jarvis Cars

Thank you Louise and it was a pleasure to look after you, enjoy the car and good luck with your test.
Matt & Steve

Classificada 5 em 5 estrelas

*****

The service was outstanding
They were very helpful and guided me through the process. I got a years warranty and when I went to pick up the car it had a big red bow on it! And I got a bottle of bubbly!
Highly recommend anyone to purchase a car from this garage

17 de abril de 2026
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Resposta da Elliott Jarvis Cars

Thanks Lisa we really appreciate the great review and we hope you enjoy your car.
Matt & Steve

Classificada 5 em 5 estrelas

12 Month warranty

I’ve just had some work completed on a car I purchased around 6 months ago from Elliott Jarvis. Due to the 12 months warranty they offer, this work was carried out under warranty with no cost to myself. This is why I’d recommend Elliott Jarvis due to their after sales care and 12 months warranty which is rare around used car dealerships. Cheers Matt & Steve.

10 de abril de 2026
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Resposta da Elliott Jarvis Cars

Hi Iain
Thanks for the great review and we are glad we could assist in handling your warranty claim and making the process easy for you.
Matt & Steve

Classificada 5 em 5 estrelas

I bought few days a car from them.Is a…

I bought few days a car from them.Is a very respectful company,doing their promises as they said and answering to all your questions you have about your car.Very helpful and trusted guys.

15 de abril de 2026
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Resposta da Elliott Jarvis Cars

Thanks Madalina we really appreciate the lovely review and hope you enjoy your car.
Matt & Steve

Classificada 3 em 5 estrelas

Car was complete disappointment

Purchased a Nissan Quasqai in July 2025 for £8000+- sales and service was exceptional however ..... within a month the clutch went (i was told on purchase cars have different bite points perhaps they knew it was going or bad luck maybe)- cost £1000 to repair, since then multiple minor issues which we fixed (including battery replacement, issues with wheel alignment to name just two)- now the whole middle console needs replacing quoted at £3,500+ to repair, needless to say not worth doing therefore the car has now (less than a year on) been valued at around the £1000 mark... nothing has been covered by the warranty which was sold with the car because the service hx which I was told hadn't arrived in the post simply does not exist and therefore is not covered by the £300 policy. Buyer beware the warranty company used do everything they can not to pay out and are known for doing so by the garages local to me where I have been taking the car to be fixed due to not being local to Plymouth. MOT this month and i've already been told more work will be required to get it to pass - absolute money pit of a car and for what I paid i was hoping it would have been an upgrade not a complete downgrade on the car i traded it for or at the very least drove well without issues for a year.
Very disappointed overall. I won't be returning in future.

In response - there isn't a case because the company declined it, DESPITE APPROVAL ON THE PHONE, stating the warranty is not valid for the reason stated above, previously when I have called them about other issues they stated it was a wear and tear issue ..... it covers NOTHING and is therefore worthless!

5 de julho de 2025
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Resposta da Elliott Jarvis Cars

Hi Michelle
We are really sorry to hear about your experience and certainly not what we normally find with our warranty company.
I have checked our system and cant see a warranty case on there? Perhaps if you can contact us we will try and get our area manager involved to help find the claim and see what can be done.
Sorry again and please come back to us so that we can try and help.
Matt & Steve

Appreciate the frustration and more than happy to try and assist if you want to give us a call.

Classificada 5 em 5 estrelas

5 Star

Excellent, honest communication. Car was delivered with full MOT, spotlessly clean and with a bottle of bubbly! They took away all the stress of buying a car. They sorted tax and offered AA discount. Fantastic service.

19 de março de 2026
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Resposta da Elliott Jarvis Cars

Thank you for the 5 Star review and we are glad you enjoyed your experience.
Matt & Steve

Classificada 5 em 5 estrelas

Absolutely fantastic service from the…

Absolutely fantastic service from the lads at Elliott Jarvis. Nothing was too much trouble and the skoda i bought from there has been top notch. 10/10 would highly recommend amd would definitely buy another car from them.

18 de março de 2026
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Resposta da Elliott Jarvis Cars

Thanks Danny for the brilliant review and enjoy your car.
Matt & Steve

Classificada 5 em 5 estrelas

Car sales how it should be!!!!

These guys are passionate about doing it right, car supplied with full mot, 12 month warranty and 12 months AA roadside assistance. Communication was excellent, a real professional outfit, I wouldn't hesitate to purchase from them again, highly recommended. Thank you!

18 de março de 2026
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Resposta da Elliott Jarvis Cars

Thanks Bill for your kind review. We really hope you love your new car and it was an absolute pleasure to deal with you. Steve & Matt

Classificada 5 em 5 estrelas

Fantastic company!!!

Had a fantastic experience purchasing my car with Elliott Jarvis Cars. I had a very short time frame and they were brilliant at working with my schedule so I could have my new car in time. On arrival to pick up my car there was a bow on it and a lovely bottle of fizz as a gift. These extra touches were very thoughtful. I can't recommend them enough. They were respectful, friendly and a lovely company. I would absolutely go to them again in the future!!!

10 de março de 2026
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Resposta da Elliott Jarvis Cars

Thanks Christine for the amazing review and enjoy your new car.
Matt & Steve

Classificada 5 em 5 estrelas

Really easy experience

Really easy experience, never bought a car online before, Matt made the whole thing easy from start to finish.

26 de fevereiro de 2026
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Resposta da Elliott Jarvis Cars

Thank you for your review Neil, we are really pleased that you enjoyed your experience with us. Matt & Steve

Classificada 5 em 5 estrelas

Professional and experienced

Bought a car from Elliott Jarvis cars a few days ago, and the whole process was made very easy and stree free due to ( I delt with Steve) the professionalism of the guys down there. The cars are great and they (if you know what I mean...) just do things the right way.
Would highly recommend to friends and family and also to others.
The boys are very friendly and always there to answer any questions you may have no matter what time of day it is.
Great job chaps.

14 de fevereiro de 2026
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Resposta da Elliott Jarvis Cars

Thank you Dave and we really appreciate your feedback and future recommendations. Steve & Matt

Classificada 5 em 5 estrelas

What an incredible garage

What an incredible garage, wish I'd found them ages ago. Bought my son his first car, they were amazing, making him feel special.. Arrived to collect it and it was parked up with a big bow on it. 5* review.

29 de janeiro de 2026
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Resposta da Elliott Jarvis Cars

Thanks Sara for the amazing review and we hope your son enjoys the car!
Matt & Steve

Classificada 1 em 5 estrelas

Dishonest and disgraceful

Dishonest and disgraceful. They tell you that the car will have a clean MOT, including advisories. I believed them. I brought a car Vauxhall Insignia Tourer (Estate). The MOT said there was rust under the car. I asked them to make sure this was done. They said they would.

So I got the and took it to a TRUSTED garage. We looked underneath. I was shocked, to say the least. So much rust.
I immediately took the car back, I was refunded all costs. But it's the principal.

Not only that, when I dropped in the V5 (proof of ownership), they had already sold the car. They didn't even own it. I did. Couldn't believe it. Would not recommend this place. Whoever purchased the car, it will only take about 4hours labour to get the rust fixed, but it was principal for me. What else could be wrong with the car

10 de janeiro de 2026
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Resposta da Elliott Jarvis Cars

We completely agree with what you have to say and can only apologise for your experience.
We had instructed the workshop we use to carry out our work to get the treatment done as agreed with you before your collection.
They unfortunately missed this and didn't do the work, we have spoken to them to ensure that this doesn't happen again.
However at the same time we are also realists and understand that mistakes happen.
They have subsequently done the work hence the car being resold, obviously we refunded you immediately and took the car back so that's why we could resell it and obviously can't help the popularity of the car and the speed of it selling again.
Once again we apologise for your experience as we pride ourselves on looking after our customers and always doing the right thing.
Matt & Steve

Classificada 5 em 5 estrelas

Fantastic.

After a bad experience with another dealership i eventually found Elliott Jarvis cars. From the moment I step inside their showroom to the time I drove out in my new car i felt i had found a honest, trustworthy, professional, friendly dealership. Having been to so many other places beforehand i had almost given up on finding another vehicle. The whole team at Elliott Jarvis cars were first class...highly recommend.

29 de janeiro de 2026
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Resposta da Elliott Jarvis Cars

Thanks Jaki for the amazing review and I am so glad we could look after you and we hope you enjoy your amazing new car.
Matt & Steve

Classificada 5 em 5 estrelas

Recently brought a vehicle

Recently brought a vehicle - service was spot on. Very friendly and no pressure selling. Relaxed and honest. No quibbles when asking for other info and request others items to be reviewed and amended before purchase.

31 de janeiro de 2026
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Resposta da Elliott Jarvis Cars

Thank you for the great review and we are glad we could help, enjoy your car.
Matt & Steve

Classificada 5 em 5 estrelas

100% recommend

The guys were very professional, friendly and welcoming. Within 10 minutes we had a tea/coffee in our hands while we looked at the car as it was freezing. They were informative and helpful without being pushy and were sympathetic to our situation. Made the process easy and felt very looked after.

22 de dezembro de 2025
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Resposta da Elliott Jarvis Cars

Thank you for the lovely review and we hope you are enjoying your lovely new car.
Matt & Steve

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