logótipo da Eloryn Apparel
Visitar o site

Eloryn Apparel Opiniões 19

•
TrustScore: 3 em 5

3,0

Loja de roupa
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Eloryn Apparel was created with the idea of offering women a wardrobe that feels calm, considered and easy to wear. From our base in Redditch, we focus on pieces that can move between the different parts of the day, from working hours to evenings and weekends, without feeling overdone. Rather than following every passing trend, we concentrate on timeless pieces, balanced fits and colours that are simple to combine. Each item is selected or developed with everyday use in mind, clothing that should work in real life, not just in styled images. The collections at Eloryn Apparel are designed to be mixed and repeated. You can build outfits around a few reliable pieces and adjust details with accessories or layers. This way, our products suit different styles and ages while keeping a straightforward, modern look.

Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

BUYERS BEWARE I placed an order

BUYERS BEWARE I placed an order. I am now trying to return as it is too small. The sizes run really small. I placed another order for a larger size. I have contacted them twice now only to be ignored. I WILL. NEVER BUY AGAIN FROM THIS SITE. They have no contact after they have your money

19 de abril de 2026
Opinião espontânea
logótipo da Eloryn Apparel

Resposta da Eloryn Apparel

Hi, and thank you for taking the time to share this. We're truly sorry for the frustration you've experienced — both with the sizing and with the difficulty getting a response from us. That's not the standard of care we want any customer to feel, and we completely understand your disappointment.

We'd really like to put this right and help you with your return and the larger replacement order. So we can find your details and sort this out as quickly as possible, please email us directly at support@eloryn-apparel.co.uk and we'll make sure your message reaches us this time.

We're sorry again for letting you down, and we genuinely hope to have the chance to turn this experience around for you.

Classificada 1 em 5 estrelas

I ordered a skirt from Eloryn but it…

I ordered a skirt from Eloryn but it was very small. I contacted the company and they told me that they would send another but I had to pay for shipping. They said to keep the skirt that I had as it was ‘better for the environment’. So I paid $25 to get another size shipped to me. They shipped the same size as the first one. They have offered no recourse for this. They have never admitted that they made a mistake on the last skirt. They have offered no refund, exchange or return. All they say is that it’s against their policy. What kind of policy is that? Im very disappointed.

28 de maio de 2026
Opinião espontânea
logótipo da Eloryn Apparel

Resposta da Eloryn Apparel

Hi, and thank you for taking the time to explain what happened. We're so sorry — this clearly hasn't been handled the way it should have been. Asking you to pay for a replacement and then sending the same size again is genuinely frustrating, and we completely understand your disappointment. You deserved a much better resolution than the one you received.

We'd really like to look into this properly, including the shipping you paid and the mix-up on the size. Please email us at support@eloryn-apparel.co.uk with your order details and a reference to this review, and we'll personally pick it up and work to make things right for you.

We're truly sorry for letting you down, and we hope you'll give us the chance to fix this.

Classificada 1 em 5 estrelas

SCAM

Don’t buy from these. Emailed several times when my goods didn’t arrived. Always polite but no solid answers and no name on emails,tracking didn’t work. Said it was going to deliver never did. Going to investigate blah blah blah AVOID AVOID AVOID

23 de abril de 2026
Opinião espontânea
logótipo da Eloryn Apparel

Resposta da Eloryn Apparel

Hi,

Thank you for taking the time to leave a review, and we're truly sorry to hear about your experience. This is not the standard of service we aim to provide, and we completely understand your frustration.

We take all delivery issues very seriously, and we apologise that our communication did not give you the clarity and reassurance you deserved. You should always receive timely, transparent updates — and a resolution, not just promises.

We'd really like to make this right for you. Please reach out to us directly at support@eloryn-apparel.co.uk and we will prioritise your case to ensure it is resolved as quickly as possible.

Again, we're sorry for the inconvenience caused and hope to have the opportunity to restore your trust in us.

Warm regards,
The Eloryn Apparel Team

Classificada 1 em 5 estrelas

Avoid Avoid Avoid

Avoid Avoid Avoid
Products shown on website are fake. What they send you is cheap and awful. Products come from China. They then ignore your emails and never reply when you reach out to demand a return and refund.

I orderd 2 x Asymmetrical Sweater | Cashmere Blend | Elegant & Comfortable. What was sent is embarrassing like a fleece that you'd use for a school play costume.

These Cashmere Blend sweaters are sold by several other retailers. Sadly for you eloryn, I have one from elsewhere. It matches exactly the images you have on your website. So I have a direct comparison of what the Sweater should look like and what eloryn has instead sent me. To break it down
1. Item on website is false advertising.. its not what they send you
2. What is sent is so bad ... its a very cheap fleece that looks nothing like the advertised photos
3. The items sent are poorly sewn again like a school costume someone stitches in a rush ... you would never wear this outside in public

Scam website Avoid at all costs

30 de abril de 2026
Opinião espontânea
logótipo da Eloryn Apparel

Resposta da Eloryn Apparel

Hi,

Thank you for sharing your experience, and we are genuinely sorry to hear that the item you received did not match what was advertised on our website. We understand how disappointing and frustrating this must be, especially when you were expecting a quality cashmere blend sweater.

We want to be clear: this is not the experience we want for any of our customers. Every customer deserves to receive exactly what they ordered, and if that has not happened in your case, we take that very seriously.

We also apologise if your emails went unanswered — that is not acceptable and not reflective of the service we strive to offer.

We would very much like to resolve this for you as a matter of priority, including arranging a return and full refund. Please contact us directly at support@eloryn-apparel.co.uk and reference this review so we can fast-track your case.

We appreciate you bringing this to our attention and hope to have the chance to make things right.

Warm regards,
The Eloryn Apparel Team

Classificada 1 em 5 estrelas

Still awaiting my order

Still awaiting my order. No email confirmation, can see money come out of my bank. Called the number on website doesn’t go through.

10 de maio de 2026
Opinião espontânea
logótipo da Eloryn Apparel

Resposta da Eloryn Apparel

Hi,

Thank you for reaching out, and we are truly sorry to hear that you have not received a confirmation email and have been unable to get through to us by phone. We completely understand how concerning this must be, particularly when you can see the payment has left your account.

Please know this is not the experience we want for our customers, and we want to resolve this for you as quickly as possible.

Could you please contact us directly at support@eloryn-apparel.co.uk with your name and the email address used at checkout? We will locate your order and ensure you receive a full update, including your confirmation and tracking details.

We apologise for the stress this has caused and will make this a priority.

Warm regards,
The Eloryn Apparel Team

Classificada 1 em 5 estrelas

This is a scam store

Total con artists. This is a fake store, designed to look legit.

They take your money and fail to deliver your goods. And then spew out all manner of ludicrous excuses.

Almost certainly a Chinese counterfeit operation with a UK presence (run by someone from their bedroom), but not a professional, legitimate outfit. Very likely they are the same company behind Monsta Online, Deloxusa, Puili and Rurob, the latter of which is very aptly named.

The other reviews here are clearly either written by bots, hired hands with a very poor grasp of English, or by the "company" itself.

Hopefully Trading Standards will get to them soon - or better still, they'll defraud someone with a terrible temper, a love of dangerous dogs and a thirst for revenge.

Don’t be fooled like I was. They have disappeared with my money. Avoid at all costs.

13 de abril de 2026
Opinião espontânea
logótipo da Eloryn Apparel

Resposta da Eloryn Apparel

Hi,

Thank you for leaving a review. We are sorry to hear that you have had a negative experience and we take all concerns raised by our customers seriously.

We want to be clear: Eloryn Apparel is a legitimate business and we strongly refute the allegations made in this review. We are not affiliated with any of the companies mentioned, and we reject any suggestion of fraudulent activity.

That said, if your order has not arrived or you have not received adequate support, we genuinely want to resolve this. Please contact us at support@eloryn-apparel.co.uk with your order details and we will investigate and respond as a matter of urgency.

We appreciate all feedback as it helps us continue to improve our service.

Warm regards,
The Eloryn Apparel Team

Classificada 4 em 5 estrelas

I found the pajamas to be really good…

I found the pajamas to be really good quality for the price. The material is soft and comfortable and suitable for both summer and winter. They fit true to size, but feel comfortably loose. I was very satisfied with them and bought more pairs in other colors. They washed well, and I’m very happy with this purchase.

6 de fevereiro de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais