I'm sure many people are apprehensive about using a non-traditional way rather than the usual high street estate agent. I was curious... I thought as I just use Rightmove myself these days to find a p... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
So far, so good, in fact, great! Really friendly, patient and informative staff. I'm a complete novice to selling a house and also to navigating around a previously unknown web site, but all is well... Ver mais
A empresa respondeu
Emoov was a really easy way for me to sell my property quickly without the expensive estate agent fees. I was able to speak to interested parties directly, and could see any offers as they came in.... Ver mais
A empresa respondeu
Filled out their form block by block, room by room, irritating process by irritating process, pressed "save" and it lost all the rooms.
Informações sobre a empresa
Escrito pela empresa
Emoov is a trusted name in the property market with decades of experience in online sales and lettings. As one of the UK’s leading online estate agents, we combine expertise with modern technology to make selling or letting your home simpler, faster, and more cost-effective. Our family-run business is built on a commitment to friendly, reliable customer service, giving vendors and landlords complete peace of mind when navigating the property market. Our easy-to-use online platform allows clients to take full control of their property listings. You can upload high-quality photographs, add detailed property descriptions, and update your listing at any time to attract the right buyers or tenants. Emoov’s service is designed to remove the stress and hassle from selling or renting, while still giving you the flexibility to manage your property in a way that suits your needs. We also provide a wide range of optional features to support every stage of the journey, from professional photography and floorplans to marketing extras that help your property stand out on leading property portals. Whether you’re a homeowner selling your property or a landlord letting a rental, Emoov offers everything you need to achieve the best results. Our dedicated team of property experts is always just a phone call or email away. With professional guidance, transparent communication, and proven experience, Emoov ensures you feel confident and supported throughout the entire process. Discover how Emoov’s innovative online estate agency can help you sell your home or let your property with ease today.
Informações de contacto
Marsh House Farm, Lower Burnham Road, CM3 6HQ, Chelmsford, Reino Unido
- 03455610050
- info@emoov.co.uk
- emoov.co.uk
4,4
Excelente
3 mil opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not Worth The Frustration
Filled out their form block by block, room by room, irritating process by irritating process, pressed "save" and it lost all the rooms.
17 de abril de 2026
Opinião espontânea
If the sale drags on, costs go up
Straight forward but if the sale doesn't happen early, which it didn't costs esculate.
29 de março de 2026
If you're curious, give it a go... Nothing to lose only £1000s to save!
I'm sure many people are apprehensive about using a non-traditional way rather than the usual high street estate agent. I was curious... I thought as I just use Rightmove myself these days to find a property, it really doesn't matter which company is selling it. The same buyers look in the same place regardless. This was proved right. In what has been a slow market anyway, we had about the right level of expected interest. Within 3 months, we accepted an offer. The process was smooth. I like that as the seller you have transparency over the process. I preferred showing people around my flat myself as, to be honest, when I view places, I find most estate agents useless. The owner knows all the answers to any queries any viewer may have. I like that you can edit your rightmove posting, including reorganizing or removing/adding pictures etc. Overall, it saved us about £11K so I really can't recommend it more!
30 de março de 2026
Opinião espontânea
Resposta da Emoov
Thank you so much for your amazing review. We know many sellers feel apprehensive about choosing a modern alternative to a traditional estate agent, so it is fantastic to hear that your curiosity paid off.
As you said, buyers are all looking in the same place, and giving sellers more control, more transparency and more flexibility can make all the difference. We are delighted the process felt smooth, that you enjoyed managing your listing, and that showing viewers around yourself worked so well.
And saving around £11,000 in the process is exactly what we love to hear.
Thanks again for your recommendation and for giving it a go.
Regards, The Emoov team
Great pricing and great communications
Great pricing and great communications. Absolutely faultless experience. Highly recommended.
15 de dezembro de 2025
Opinião espontânea
Resposta da Emoov
Hi Dominic, thank you so much for your kind words. We are delighted to hear you found our pricing competitive and our communication strong throughout. It is great to know your experience was faultless from start to finish. We really appreciate your recommendation and your support.
Best wishes The Emoov Team
So far, so good, in fact, great...
So far, so good, in fact, great! Really friendly, patient and informative staff. I'm a complete novice to selling a house and also to navigating around a previously unknown web site, but all is well, six viewings and an offer (accepted) within five weeks and we had great fun putting up the For Sale board!
9 de março de 2026
Resposta da Emoov
Thank you so much for this fantastic review. We are thrilled to hear that your experience has been such a positive one, especially as a first-time seller. Selling a home can feel daunting at first, so it is wonderful to know our team helped make the process feel clear, friendly and manageable. Six viewings and an accepted offer within five weeks is a brilliant result. We are also very glad to hear you enjoyed putting up the For Sale board. Wishing you all the very best for the next steps. Regards the Emoov Team
Emoov a simple way to sell your home.
Emoov was a really easy way for me to sell my property quickly without the expensive estate agent fees.
I was able to speak to interested parties directly, and could see any offers as they came in. As I was doing the viewings, I could also answer any questions directly which worked really well.
Once I accepted an offer Emoov kept me up to date up until it was passed to the solicitors.
Id recommend them. and wouldn't hesitate to use them again.
4 de março de 2026
Resposta da Emoov
Hi Melanie,
Thank you so much for taking the time to share your experience! 😊
We're really pleased to hear that you found Emoov an easy and effective way to sell your property, and that being able to speak directly with buyers and manage your viewings worked well for you. Giving sellers more control while saving on traditional estate agent fees is exactly what we aim to do.
It’s also great to know our team kept you updated throughout the process right up until the sale was passed to the solicitors.
We really appreciate the recommendation and would be delighted to help you again in the future. Thanks again for choosing Emoov! 🏡
Poor experience
I was connected through Rightmove and I was directed to the companies website to book a viewing. Tried this without success. The website states 2 areas of business sale property or rent property. Neither applied. Tried the bot chat. That was negative automated response saying use the web site or call. So called a different number and was number 1 in the queue for around 5 minutes so gave up. Last chance I thought, so I emailed. No response.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Emoov
Hi Simon,
Thank you for your feedback. We have looked into the timeline of your request and would like to clarify a few points.
Our records show that I sent a direct response to your enquiry at 14:37 today, which was before this review was posted. It is possible this was filtered into your spam folder, but the information you requested was sent shortly after your initial message.
Furthermore, we provide the specific steps required to book a viewing across all our support channels.
Our live chat system provided the specific steps required to book your viewing in the conversation it had with you. The messages stated:
- Search for the property.
- On the listing page, scroll down and click 'Arrange Viewing'.
- Select a suitable date and time from the available slots.
On our phone lines, our automated queue messaging repeats these instructions to help callers resolve their query without needing to wait for an operator.
And my follow-up email at 14:37 contained the direct link and necessary steps in further detail.
While I understand that navigating different systems can be frustrating, and our phone lines can be busy during peak periods, we aim to provide multiple clear channels for support.
I have just sent another follow-up email with a second direct link to the property to save you the hassle of searching. As outlined in that email, we are also happy to handle this manually for you if you contact the team on 0345 561 0050 or simply reply to my previous correspondence.
Kind regards,
Jacob
The Emoov Team
It was great to get access to Rightmove…
It was great to get access to Rightmove via a one-off payment as our traditional estate agent was not with them but the procedures needed were off-putting .
3 de fevereiro de 2026
Resposta da Emoov
Thank you for your feedback! We’re really pleased you were able to get the Rightmove exposure you wanted, especially as your local agent couldn’t offer this and would have charged considerably more to sell your property.
With a one-off fee of just £420, you made a significant saving while still achieving strong results. The process is designed to be as straightforward as possible, and we’re delighted that your property attracted multiple viewings and went on to achieve a sale just under the asking price.
Thanks again for choosing us, and we wish you every success in your next move!
Resposta da Emoov
Thanks so much for your review! 😊
We’re really glad to hear you found it excellent and easy to use — that’s exactly what we aim for. If there’s anything we can do to make your experience even better, just let us know!
Professional throughout
We had a fantastic experience with this estate agent from start to finish. Our property was sold within just four weeks, which exceeded our expectations. Communication was clear and regular, the advice was honest and professional, and the whole process felt well managed and reassuring. We wouldn’t hesitate to recommend them to anyone looking for a reliable and efficient estate agent.
15 de agosto de 2025
Opinião espontânea
Resposta da Emoov
Thank you so much for taking the time to leave such a lovely review, Anna! We’re delighted to hear that your property sold so quickly and that the whole process felt clear, professional, and reassuring. That’s exactly the experience we aim to provide from start to finish. Your recommendation really means a lot to the team – wishing you all the very best for what comes next! 😊
House sale - good service from family company
I had a good experience using Emoov to sell our house. I wanted to do my own viewings after a bad experience with a high street estate agent, and was put off using Purplebricks after reading all the bad reviews. Emoov appealed as it's a family company and the owner Nick called me after I half completed the form. I paid for professional photos which made the house look incredible. I was pleased with the service Emoov provided at a competitive price and would happily recommend them.
15 de janeiro de 2026
Resposta da Emoov
Thanks for the great feedback, Blake! We’re really pleased to hear you had a positive experience and that Emoov felt like the right fit for you. It’s brilliant that the professional photos made such an impact, and we’re glad the flexibility around viewings worked well for you. We truly appreciate your recommendation and wish you all the best in your new chapter 🏡
Easy setup and sold in 8 weeks
I can't recommend Emoov enough! I was worried about the DIY aspect, but the platform made it so easy to list my home, and the staff were very helpful. I used my smartphone for the photos. Most importantly, the exposure was great—I had several viewings and found a buyer for the flat in about 8 weeks. A fantastic, stress-free service
12 de janeiro de 2026
Resposta da Emoov
Thanks so much, Adam – what a fantastic review! We’re glad the platform exceeded your expectations and helped make the process straightforward and stress-free. It’s great to hear the exposure led to strong interest and a successful sale in such a good timeframe. Congratulations on the sale, and thanks again for recommending Emoov! 🎉
Very straightforward
Very straightforward, and easy communication with buyers. I wouldn't use a high street agent again
31 de dezembro de 2025
Resposta da Emoov
Hi Caroline,
Thank you so much for your kind words! We're thrilled to hear you found the process straightforward and our communication easy. We always aim to make things simple and stress-free, so it’s great to know we hit the mark. We’d be delighted to assist you again in the future!
Regards
The Emoov Team
Sold to the first viewer
Sold to the first viewer, was easy and quick to list, good communication, what more can I say ….. recommended!
12 de dezembro de 2025
Opinião espontânea
Resposta da Emoov
Hi Dusty,
Thank you for sharing your experience! We’re delighted to hear your property sold so quickly and that you found the listing process smooth. It’s wonderful to know our communication and support made a difference. We really appreciate your recommendation!
Regards
The Emoov Team
Their platform just doesn't work ...As…
Their platform just doesn't work ...As a buyer you cannot get onto their platform to ask questions or access messages. I have registered as a guest and requested a number of times for a one time password for access. The system says it has sent a onetime password to my email but this was never received. I have informed Emoov via info@emoov but have never received any communications from them - After my experience with this company, they maybe cheap from a seller's point but as a perspective buyer it is useless!!! but you get what you pay for.
21 de dezembro de 2025
Opinião espontânea
Resposta da Emoov
Hi Gaynor, thank you for sharing your feedback. We are sincerely sorry for the frustration you experienced with the login process and for the delay in our response during the holiday period.
We've investigated the login issues you reported and have reached out to you directly via email to resolve this. Our records show that one-time passwords are sent successfully when the registered email address is entered correctly, and we'd like to help ensure you can access your account without any further problems.
It is great to see that you have previously been able to successfully use the platform to arrange viewings and progress your offer with the seller; we want to ensure that continues without further hitch.
We have offered to jump on a phone call with you to walk through the access issue and ensure your purchase moves forward smoothly. We look forward to speaking with you soon.
Kind regards,
Emoov
A simple low cost way of selling.
A simple low cost way of selling.
Emoov always answered any queries promptly.
12 de dezembro de 2025
Sold within 2 days!
We sold our house within 2 days of listing it with Emoov. We had been with a leading estate agent for 4 months and hadn't got a single offer.
Everything was really easy to set up, direct communication with potential buyers, and you're then able to continue that direct messaging to manage ongoing conveyancing. Having direct contact really allowed us to stay more informed during the sale process.
We took our own pictures, wrote our own description and drew up a floor plan.
Emoov provided the sale memorandum, but otherwise didn't need to do anything. We would definitely do it again, especially after saving 4k in estate agency fees!
4 de dezembro de 2025
Opinião espontânea
Resposta da Emoov
Hi Nick,
Thank you so much for sharing your experience and congratulations on such a quick sale! We’re delighted to hear how smoothly everything went and that the direct communication with buyers helped keep you informed throughout the process. Saving £4k in fees is a great bonus too! Thanks again for choosing Emoov, and we’d be happy to help you again in the future. 😊
Kind regards,
The Emoov Team
Worth it!
I had a 2 bed first time buyer property to sell, so did not see the value in a traditional high street agent when I knew I just needed to get the property on RightMove.
The Emoov process was so quick and easy, and the team very responsive when I had questions or when providing information (sales memorandum, questions sent via buyer etc.). They were easily reachable on the phone and their online portal for managing viewings/offers was simple to use. I did my own floor plan, photos and viewings but this was easy. I had accepted an offer within a week of going on the market.
I would highly recommend going with Emoov to save some unnecessary fees and get a good service!
8 de setembro de 2025
Opinião espontânea
Resposta da Emoov
Hi BG,
Thanks for the great review! We’re really pleased to hear that you found the process quick, easy, and good value—especially achieving an accepted offer within a week. It’s great to know the portal and our team support made things straightforward for you. We really appreciate the recommendation and wish you all the best with your move.
Kind regards,
The Emoov Team
The team are great in coming back to…
The team are great in coming back to you with any queries - good service and easy to follow process.
6 de dezembro de 2025
Resposta da Emoov
Hi Sally,
Thank you for your lovely feedback. We’re glad you found the process easy to follow and that the team were responsive to your queries. Providing clear, straightforward service is exactly what we aim for. Thanks again for choosing Emoov!
Kind regards,
The Emoov Team
Smooth and easy way to sell your property
Smooth and easy. No need to call and then wait for estate agents to make calls and then call you back. Available 24/7. Efficient and a pleasure to deal.
27 de novembro de 2025
Opinião espontânea
Resposta da Emoov
Hi Emma,
Thank you so much for your lovely review! We’re really pleased to hear you found the process smooth and easy, without all the back-and-forth usually involved with traditional estate agents.
Being available 24/7 and keeping things efficient is exactly what we aim for, so it’s great to know this made a difference for you. It’s been a pleasure to help you with your sale.
Wishing you all the best for the future,
The Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.