EMURJ Opiniões 

5
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

5 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(5)

5 opiniões nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service and fast shipping!!

Discovered this new gem recently and so glad I did! Really cool selection! My order shipped the same day, and customer service was responsive and assured me I would receive it on time! Thank you!

20 de outubro de 2025
Opinião espontânea
logótipo da EMURJ

Resposta da EMURJ

Hi,

Thank you for sharing your experience. We’re so glad to hear you’ve had such positive experiences with us!

Kind regards,
EMURJ Customer Care

Classificada 5 em 5 estrelas

The Best Online Store to Shop

This was my first time ordering from this online store. They responded promptly, and the shipping was extremely quick. Outstanding customer service! I’m glad I found a new and reliable store for online shopping and trust their services. I will definitely shop here again.

20 de outubro de 2025
Opinião espontânea
logótipo da EMURJ

Resposta da EMURJ

Hi,

Thank you for sharing your experience. We’re so glad to hear you’ve had such positive experiences with us!

Kind regards,
EMURJ Customer Care

Classificada 5 em 5 estrelas

Fast shipping and no duties

I’ve ordered several times and I’m always impressed with the same day shipping, even on a Saturday. Since everything ships from California, there are no import duties to worry about.

28 de julho de 2025
Opinião espontânea
logótipo da EMURJ

Resposta da EMURJ

Hi,

Thank you for sharing your experience. We’re so glad to hear you’ve had such positive experiences with us!

Kind regards,
EMURJ Customer Care

Classificada 5 em 5 estrelas

Thank you, Emurj! :)

I ordered a dress for a major work event from another online retailer, which never shipped, so I was in a pinch and ordered from Emurj last Friday evening because my event was on Saturday! I chose next day Saturday delivery and was skeptical because I am in NJ and they ship from CA! They were so kind to ship it the same day despite being past their cutoff time. I received the dress on time, fit nicely, and it was a hit! Thank you, Emurj, for saving my evening! Also, bonus points to their care team for measuring the dress for me!

19 de setembro de 2025
Opinião espontânea
logótipo da EMURJ

Resposta da EMURJ

Hi,

Thank you for sharing your experience. We’re delighted we could help you out in a pinch and get your dress delivered in time for your event.

Kind regards,
EMURJ Customer Care

Classificada 1 em 5 estrelas

I strongly recommend avoiding this…

I strongly recommend avoiding this store.
I purchased a pair of shoes a few weeks ago and received them with minor scratches on the soles. Since the upper leather was in perfect condition, I didn’t think it was a big deal and didn’t report it immediately. Unfortunately, I had to return them because they were too wide.
When the store received my return, they refused to issue a refund, claiming the shoes were scratched. They even sent me a photo of a completely clean sole, which clearly didn’t match what I had received. I provided a photo I took the exact moment I opened the package, showing the scratched soles with the date and time clearly visible — but that didn’t matter to them. The store manager still blamed me and insisted it was my fault.
The customer service was incredibly rude and dismissive. I was accused of damaging the shoes myself, and they’re now sending them back to me even though they know their claims aren’t true.
Bottom line: shop elsewhere. This store does not take responsibility and treats honest customers with disrespect. I genuinely feel scammed.

1 de agosto de 2025
Opinião espontânea
logótipo da EMURJ

Resposta da EMURJ

Hi,

Thank you for your feedback.

To deliver an exceptional out-of-box experience for all customers, we follow a thorough shipping and return inspection process on every item. Returned items must be in their original condition to ensure fairness for all future customers.

If you have any further concerns, our Customer Care team remains available to assist.

Kind regards,
EMURJ Customer Care

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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