Enamour Jewellery Opiniões 

33
•
TrustScore: 1.5 em 5

1,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

After writing a review on Trust Pilot complaining earrings I had ordered as a present on 20th January had never arrived, they have finally arrived today! Enamour ignored my emails chasing order and f... Ver mais

Classificada 1 em 5 estrelas

100% certified scam, and I'll explain why: This company buys cheap jewellery from shops like Temu and sells it on at much higher prices. The products they send don't match the images or descri... Ver mais

Classificada 1 em 5 estrelas

I placed an order on the 8th December, received the generic response regarding confirmation of order and that dispatch is usually within 3-5 working days. Gave them 15 working days to send out my orde... Ver mais

Classificada 2 em 5 estrelas

After reading the reviews on here, I was very worried that my order would not show up. I was never sent any tracking information but my order has just turned up after 10 days. It definitely is not wor... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

At Enamour, we believe that every piece of jewellery tells a story, and we're here to help you find the perfect one. From timeless classics to contemporary treasures, our online store offers a world of enchantment at your fingertips.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,7

Todas as opiniões

(33)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Be prepared to wait a long time for your order

After writing a review on Trust Pilot complaining earrings I had ordered as a present on 20th January had never arrived, they have finally arrived today! Enamour ignored my emails chasing order and finally advised they had been sent a couple of days ago. Why didn't they just send an email in the first place apologising for the delay instead of making me think like other reviewers on Trust Pilot that I had waved goodbye to my money.
Earrings by the way are quite pretty!

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered an £85 necklace

I ordered an £85 necklace. After 10 days still no necklace. I emailed them 3 times no reply! I have contacted my bank as this is obviously a scam!! DO NOT ORDER from this company as they will take your money but the items you never receive!!!

6 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam. Do not buy, currently being struck of by companies house, check yourself.
Company no: 15196305

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I placed an order on the 8th December

I placed an order on the 8th December, received the generic response regarding confirmation of order and that dispatch is usually within 3-5 working days. Gave them 15 working days to send out my order, emailed them multiple times just to receive nothing… no order or response to my emails. I wish I had read the reviews before making a purchase and next time I will stick to companies I know. I have had to raise an issue with Klarna as I paid through them. I strongly advise against anyone ordering from them

28 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t order from this website

Don’t order from this website. Unfortunately I never received the item I ordered and paid for 4 weeks ago, I have emailed 3 times with no response. I will try get a refund via credit card company.

20 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS

100% certified scam, and I'll explain why:

This company buys cheap jewellery from shops like Temu and sells it on at much higher prices.

The products they send don't match the images or descriptions.

They will never accept returns as they sneakily state in the returns policy that sale items cannot be returned, while "conveniently" having every item listed at a reduced price.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AWFUL AND A SCAM

After writing one review already, battling with yodel to post my item and having no luck getting in touch with the company, as they do not reply to their emails, I felt it was appropriate to leave another review! The worst company I have brought from and clearly a scam. I didn’t think to read through the reviews before, as they looked reputable, however my parcel was over a month late. I tried to contact the company on several occasions but no luck. There was no tracking information originally or no conformation email. I emailed them to say I would take legal action and I contacted the bank to refund me my money, which they did. Then that day I received an email to say my product would be delivered, for 3 days I kept being told it would be delivered that day. I battled with Yodel and finally received the parcel today and instead was a cheap looking pair of earrings that were completely different to the £76 pair of pearl earrings I brought originally. I’ve also tried to reach out on their social media and they do not answer. Do not buy from this company! I had to sort it out with the bank.

23 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a bracelet

I ordered a bracelet, they sent me a completely different one. They don't respond to emails anymore. They don't provide tracking of the goods. Terrible attitude towards customers. I don't recommend.

7 de setembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Not worth it!

After reading the reviews on here, I was very worried that my order would not show up. I was never sent any tracking information but my order has just turned up after 10 days. It definitely is not worth the price I paid and does not look dainty and delicate like in the picture. I ordered the Forest Drop necklace and it was £65. I would not order from this website again!

3 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Eventually received the bracelet

Eventually received the bracelet after threatening legal action on Wednesday the 9th of July and then received it on the Monday after. It was only posted on the 12th when I received another email from them responding to the legal action on the same day. DO NOT USE THIS BUSINESS.

14 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect gift - she loved it!

Ordered a pair of earrings as a gift for my wife, and she absolutely loved them. The detail and finish are amazing. Fast delivery too. Highly recommend Enamour for thoughtful gifts

26 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Purchased a bracelet for my…

Purchased a bracelet for my granddaughters birthday which did not arrive. No response to emails, private messages telephone number is not in use. Absolutely a SCAM taking people's money and no items recieved

24 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered earrings (£35) for a wedding

Ordered earrings (£35) for a wedding. No email received to confirm dispatch (as stated in purchase email). Two weeks, two enquiry emails and a direct message via Facebook later and I have still heard nothing. No reply from this company at all and no sign of the earrings. What a dreadful company. Avoid at all costs.

4 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM - TERRIBLE

If i coudl I would give you ZERO. SCAM. they dont reply to emails and the phone number doesnt work.Still waiting on a bracelet which was for a gift which now no longer needed as you didnt deliver when you said you would. I wish I had never ordered from you.

16 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Lack of communication

I was satisfied with my order after receiving it however there was a lack of communication from Enamour Jewellery as I was not updated throughout the delivery process of my order and also have not responded to my emails.

7 de abril de 2025
Opinião espontânea

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