Encore Musicians Opiniões 433

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A massive thank you to the team at Encore for all of their help. Ultimately we went in a different direction, but the communication and support was excellent. A shout out to Lisa and Fergus for work... Ver mais

Classificada 5 em 5 estrelas

Giovanni Gagliano was a perfect singer just what I was looking for.. Hes got an amazing voice, very friendly and happy to sing any requests. We had a 60th birthday party for my husband and lite... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absurd deposit rules when you don't know if a musician can deliver. I tried booking a musician for an event and we need to talk with him first. The system or the musician, not sure which, wont all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all H... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Gestão e promoção musical

Escrito pela empresa

Bring your event to life with the UK's largest selection of talented bands, musicians, and singers. Discover unforgettable performers and create moments that resonate forever.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

433 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Very professional, easy to navigate ☆☆☆☆☆

I was looking for a musician for a private event at short notice, the site is very easy to navigate and most of the musicians have several videos so you see them performing at past gigs, within 5 minuites of my request I had several to choose from with clear pricing.
Sam from Encore was extremely helpful and professional in helping me with my request and all online.
Highly recommended☆☆☆☆☆

7 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Peter / Jan Weding

Very helpful team, always pleasant. Easy to deal with so no hesitation in recommending this site.

17 de novembro de 2021
logótipo da Encore Musicians

Resposta da Encore Musicians

Hi Jan,

Thank you for leaving us this kind review!

We're thrilled to hear that you're happy with the service you've received.

Best wishes,
The Encore Team

Classificada 5 em 5 estrelas

paulina the saxaphonist

I booked paulina the saxaphonist for a surprise 40th birthday party on Saturday 13th November. She was a pleasure to engage with, was extremely helpful and she was amazing on the night. She helped us make amazing memories for my husbands party. I would highly recommend Paulina 😊

15 de novembro de 2021
Opinião espontânea
logótipo da Encore Musicians

Resposta da Encore Musicians

Hi Nicole,

Thank you so much for this amazing review, we are so glad Paulina did such a fantastic job at your husband's party!

All the best,
The Encore Team

Classificada 5 em 5 estrelas

Booked Lovely Hudson for party in…

Booked Lovely Hudson for party in Peterborough 13th November, excellent communication from start to finish, she performed a fantastic set all evening which had all our guests dancing and singing along to her fantastic voice, a very professional act from a start to finish, 5 stars would not be enough for this performance, highly recommended for your event, thank you Lovely

15 de novembro de 2021
Opinião espontânea
logótipo da Encore Musicians

Resposta da Encore Musicians

Hi Nigel,

Thanks for taking the time to leave this wonderful review.

Lovely is a fantastic performer and we are thrilled to hear she did such a great job at your party!

Best wishes,
The Encore Team

Classificada 5 em 5 estrelas

Surprise party lifesaver!

Firstly just a note to say that I do know the team behind Encore - so I'm bound to be a bit biased :)

Nonetheless, I'd like to say just how much of a lifesaver the platform was for me and my friends.
It was my friend's 30th birthday so we wanted to gift her something special... but as usual left it till the very last minute.

My friend had booked herself a spacious private room on a pub in brixton so we thought given how much she likes music, it would help take this party to the next level if we booked some live music - but we were adamant we wanted it to be a surprise.

We submitted an enquiry through the platform and within an hour I received 3 quotes, messaged them explaining we wanted a bit of an "undercover job" and within just a day we booked this amazing singing guitarist called Mary Grace Dineen.

She joined the party with me pretending to be my friend - and as I distracted the birthday girl, Mary Grace swiftly set up to sing and surprised her by starting the set as soon as she walked in. Her expression was priceless, she absolutely loved it!

Thank you Encore for helping us find the perfect musician and Mary Grace for making my friends day even more memorable!

15 de novembro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

failed payment

I've been working with Encore for about 4 years and that's the first time having such a bad experience .
A client who left a %100 positive review failed to pay encore (base on what support team say :the payment card failed to transfer the fees)when I asked the team so how are you planning to take the payment after more than 1 month of due time for paying off they just said We pay yo once they pay us!
Is''t it embarrassing? they actually make you ask yourself then what exactly are you doing in between? Only taking the interest from both parties?
and the story goes on ...

10 de novembro de 2021
Opinião espontânea
logótipo da Encore Musicians

Resposta da Encore Musicians

Hi Roger,

Thank you for your review and we're thrilled to hear that you've been happy using the Encore platform as a musician for the past 4 years.

Once more, we're very sorry about the inconvenience caused on this occasion.

As was explained to you by our support team, this is an exceptional and unfortunate scenario where the customer cancelled their booking with you and then immediately rebooked, causing a technical issue with their payment that we are now having to process via an alternative method.

As previously discussed, your payment will be transferred to your account as soon as we've received it.

All the best,
The Encore Team

Classificada 5 em 5 estrelas

Booked Kelvin a saxophonist for our…

Booked Kelvin a saxophonist for our wedding reception, truly talented, has a great range in his playlists, flexible in his approach, easy to talk to and just a really nice guy,
Found booking him through Encore easy and no hassle. Happy days.

1 de novembro de 2021
Classificada 3 em 5 estrelas

I booked two bands with Encore and…

I booked two bands with Encore and ended up with no band booked by this company at my event, despite having the extra insurance after the first band cancelled one month before.

Jack and Tee (acoustic duo) cancelled informing me that they had a wedding to go to on the day of my event, only one month prior to the event. I received minimal assistance in finding a replacement as I hadn't taken out the Encore insurance. I was able to find and book Christina and Harry (acoustic duo) who said they could play at my event. I was informed the day before the event that a band member was unwell and could not play. A member of the encore team was on hand on this occasion to help me find a new artist, however this was too late and I was able to secure one before they managed to.

In fairness I have received a full refund and some additional money for my hassle, however I must leave this review as despite booking in advance to ENSURE a band played at my event, I was left with no band from this company. Highly disappointing.

10 de outubro de 2021
Opinião espontânea
logótipo da Encore Musicians

Resposta da Encore Musicians

Hi Sally,

Thank you for taking the time to post this review, and I'm very sorry to hear that you were disappointed in your experience with Encore.

I completely understand your frustration: musician cancellations are extremely rare, and it is so unfortunate that you had to experience two of them.

On both occasions, our colleagues Tommy and Chloe worked hard to find you the perfect replacement, and they were thrilled to hear that you were happy with Christina and Harry, who are an absolutely brilliant duo.

I can only imagine how disappointed you must have been when Christina developed Covid symptoms the day before your event, however she couldn't in good conscience have performed for you, knowing that she may be putting others at risk.

I'm sure this must have been extremely stressful for you on such short notice, and I completely understand that the replacement options Chloe and Tommy put forward at that point may not have been the right fit.

I do trust that your refund, along with the extra £100, have now reached your account safely.

Thank you so much for using Encore, and once again I'm very sorry to hear that you weren't satisfied with the experience.

Please feel free to reach out to us at bookings@encoremusicians.com if there is anything else we can do for you.

All the best,
Perrine

Classificada 5 em 5 estrelas

Bloomfield Avenue were incredible at our wedding

Bloomfield Avenue were incredible at our wedding. Joe (band manager and drummer) was so accommodating in the build-up to the big day. They even learned a few songs that weren't on our list, including our first dance. The day wouldn't have been the same without them, and I'd have no hesitation in recommending them. All of our guests commented on how good they were as well. Thank you for everything!

6 de outubro de 2021
Classificada 4 em 5 estrelas

Well the booking process was easy

Well the booking process was easy, some of the musicians need to put a much better video together. My choice was easy to select because she has put in the work to be selected. Just waiting for the day to arrive and hope my wife loves the performance.

5 de outubro de 2021
Classificada 5 em 5 estrelas

Great

Great! Such prompt replies to any questions ales life so ,ugh easier and all bookings were easy to navigate. Thank you

4 de outubro de 2021
Classificada 5 em 5 estrelas

What a brilliant night!

What a brilliant night!
The guys were perfect for our party of 35....lots of irish songs, and we even had our own dance competition.
Personable, fun and sounded awesome. Harmonies really lovely.
Thank you so much for making everyone's evening special xx

3 de outubro de 2021
Classificada 5 em 5 estrelas

Brilliant Experience

Sam Badgery makes sourcing and booking entertainment the easiest process in the world. I came to Sam on Thursday asking for urgent support on sourcing a Trio or Quartet violinist performance for the following Monday. He gave me 6 options by close of play Thursday all within budget and available to travel to the Hotel.

1 de outubro de 2021
Opinião espontânea

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