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Classificada 1 em 5 estrelas

On a eu des piles d'Energizer qui coule. Energizer refuse a remplacer avec des piles.On a besoin de donner notre detail bancaire pour qu'il fait un credit de 2 piles. J'ai refuser de donner informa... Ver mais

Classificada 2 em 5 estrelas

I bought Energizer Doorbell twin pack. Worked OK for the first day, second day they started ringing periodically on their own without the bell being pressed. Just had a night of them going off on the... Ver mais

Classificada 2 em 5 estrelas

My online order of Energizer candle LED light bulbs was 25% faulty. It took them weeks to even respond to my email, then they told me that these are imports from a Chinese company and gave me a link.... Ver mais

Classificada 1 em 5 estrelas

D batteries arrived leaking battery acid. Contacted Energizer including photos. I promptly threw them away as a few were wet on the bottom and others had signs of acid that had leaked on them. Email r... Ver mais

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1,6

Muito mau

TrustScore: 1.5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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1,6

Todas as opiniões

(64)

20 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible light

Terrible light. Just keeps going on and off, even in broad daylight and with no movement. Had to take it down within a few hours. Worst light I have ever purchased.

1 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking

Absolutely shocking. Brought a smart blub, tried everything to get it to pair inc, all their "helpful" advice to fix and just wouldn't pair, took it back and changed it for a different one and also brought small blub for a lamp and once again wouldn't pair. I went on amazon and brought cheaper ones on there and took less than 30 secs to pair them both. A company shouldn't be able to sell products that don't work at all. Luckily the shop I got them from let me return them. Won't be buying anything energizer again now.

16 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

No a Corporation to Trust

You used to be able to buy Energizers and they guaranteed their batteries wouldn't leak. I still have old energizers that are from the end of last century and have been left in devices for decades and not only did they not leak, but they still work. Today they tell you to remove the batteries as soon as you are done using the device. They have them made in China to save them money then spend tons of money on advertising to try to get you believe the crap they make is newer technology. Management hides from the consumer if they have a problem and don't get satisfactory customer service. Foreign call centers take these calls and if they can even understand what your issue is they are a prescribed remedy and if that isn't acceptable to you they tell you that is all they can do; in other words, "screw you". Clearly Energizer Holds believe that we are suckers who should never complain. If we do, then we get their new motto, "screw you!" Seems like the bunny has gone rabid

15 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware

Buyer beware! They do not honour their money back guarantee. Bought the portable wifi and did not meet my needs. Contacted them immediately and they are giving the run around and will not refund!

20 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a 6 pack of AA lithium…

Bought a 6 pack of AA lithium batteries. Very minimal use but dead after 2 months. After 30 day return window, so out the money. Paid 16 but are now up to 26! Nobody gets back to you. Their social media hasn't been updated in years. No longer an Energizer fan!

2 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

leaking batteries

leaking batteries. batteries were found to have leaked in my device as of 20 March but I did not get around to contacting them until 4 April. Because the expiry was 03-2023 they refused any sort of remedy because they were being "used past their expiry" since I was unable to report the leak until 4 DAYS AFTER they expired

4 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I bought an emergency lantern and usb…

I bought an emergency lantern and usb power bank. After testing it and finding it working I stored it without batteries. 6 months later I tested it and found it not working.
I contacted energizer thinking it would be sorted quickly. They are a longstanding well regarded company after all.
After a few emails of them asking me various questions, copy of purchase invoice and photo's and what factory the item was made in (how on earth is a customer supposed to know that?).
They offered to refund me less than I had paid... I realised they were offering me what I paid minus the VAT!
Appalling. No idea of customer service, british consumer legislation and absolutely no class.

4 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I share the review below

I share the review below. Just over a year, used maybe 4 times, with difficulty, new batteries and a constant red flashing light on the battery charger which cost £30.00.

2 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed

Like previous reviews, I bought an expensive power bank which worked fine for a year then won't charge. Unfortunately by the time I'd found my online purchase receipt it was over 1 year old and customer service refused to budge staying clearly that the item was out of warranty.

Terrible customer service and poor quality product......I won't be going near them again!

17 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a TAC 700 Energizer torch…

I bought a TAC 700 Energizer torch which failed after less than 1 weeks use. Energiser EU customer service did not support their product. The replies I received were borderline sarcastic. Very disappointing performance from a company that once had a good reputation.

27 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The item states it last on full light…

The item states it last on full light for 4hours.Took dog a walk after about 30 mins flat recharged when I got home samething happened.Contacted there Customer service team cos its older than 30 days guarantee expired what a load of rubbish.Would not purchase anything again of these if I read these reviews would of saved myself some money 😑

12 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

POOR CUSTOMER SERVICE

I used to have Duracell Alkaline AA and AAA batteries in all my devices but after a couple of leaks and damaged equipment switched to Energizer Ultimate Lithium (at great expense) 8 months ago to avoid leaks – they advertise 100 % leakproof. To be fair to Duracell they never quibbled when I submitted a claim and compensated me more than I expected. However, the hassle of sourcing, sometimes older, replacement devices was becoming too much.

After changing to Energizer Ultimate Lithium I have had batteries in 4 devices (2 table clocks, a TV remote and a blood pressure monitor) fail prematurely. Correspondence with Energizer Customer Service has not been the same as Duracell and each claim has taken almost a dozen e-mails with the feeling from my end being that Energizer Customer Service seems to view their job is to deny each claim.

Latest claim with Energizer Customer Service for the batteries in a blood pressure monitor, which is the back up for a sister BP monitor (which works well with Ultimate Lithium installed) and thus is not used much, is that they respond that the Manufacturer recommends Alkaline batteries and thus I should not be using Energizer Ultimate Lithium in this device. In actuality the Manufacturers of all my devices recommend, or mention, Alkaline batteries as a matter of course in their Manuals and thus what this Customer Service agent is saying is do not use Energizer Ultimate Lithium in any devices.

Checking Energizer Ultimate Lithium Product Manual and Sales Information there is no caution about using these batteries in any type of device and this Energizer Sales and Customer Service do not seem to be communicating.

Be warned accordingly.

27 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

UE8001M battery pack lasted a year…

UE8001M battery pack lasted a year after only a handful of charges.
The pack is like new but won't charge.
They should last longer then a year just as the warranty runs out.

My other brands of battery packs are still going strong.

14 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I PELUCHE DELLA DISCORDIA

Diversi mesi fa, dopo una cervellotica procedura di registrazione, ho avuto la malsana idea di partecipare alla promo Energizer Sing 2, nella quale a fronte di codici a barre e scontrini (regolarmente allegati) si sarebbero dovuti ricevere altrettanti peluche Sing 2. Ebbene, malgrado innumerevoli solleciti email al Servizio Clienti, la costante e logorroica risposta è stata "stiamo controllando". Un'azienda multinazionale che prende tempo per inviarti due peluche (peraltro spettanti da loro stesso regolamento) non appare a mio avviso credibile e sensibile alla propria clientela.

28 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Very POOR customer service!

I purchased some "Energizer ULTIMATE LITHIUM" batteries with an expiry date of 12-2040. The batteries leaked in my device after just over five months, normally standard alkaline batteries last over two years in this device without fault. So to get less than six months from their flagship "ULTIMATE LITHIUM" batteries is pretty abysmal. Contacted the company via their "Contact us" page to give feedback but got zero reply. Very POOR customer service!
I will update this review if I ever get a reply?

16 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Counterfeit Products?

Avoid this company or their products. I contacted them about some batteries I had bought which I suspected were counterfeit, they never bothered to reply, so they are obviously not bothered about counterfeits. I'm not taking the risk again and will now ALWAYS choose a different brand.

5 de abril de 2021
Opinião espontânea

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