Enigma PC Opiniões 

115
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Order delivered on time, packaged carefully. Computer has been running smoothly for months until an issue with of my computer fans. Emailed support, week later ZERO response. Called twice, phone rin... Ver mais

Classificada 5 em 5 estrelas

Ordered deal listed on Ozbargain, order took 1 week to ship and arrived at the end of week 2 after purchase (to Adelaide). Good turn around for custom order (changed CPU), PC arrived well packaged wit... Ver mais

Classificada 5 em 5 estrelas

Engima ran out of the original motherboard in the pc I ordered, then accidentally left up the ad for the non-ozbargain sale price of the same pc. After they quickly took it down they then offered me a... Ver mais

Classificada 5 em 5 estrelas

It was good , would have preferred having some of the cables that came with the pc parts (im sure there were some extras that were'nt included) but not a big deal. No issues with pc itself, it did com... Ver mais

Informações sobre a empresa

  1. Loja de Informática

Escrito pela empresa

Creating premium and boutique gaming, workstation, streaming and vr PCs right here in Australia. Enigma PC provides industry leading Australian warranties and lifetime support. Look no further for your next ready to go or custom PC.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,2

Todas as opiniões

(115)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Helpful + accommodating + quality build

I have purchased 2 PCs from Enigma PC and my experience with them have been exceptional. The build quality is awesome and their quotes are value for money. Nick is very helpful and and accommodating and above all a nice person. I highly recommend Enigma PC for anyone looking for a prebuilt. Well done Enigma, keep it up.

8 de agosto de 2023
Classificada 5 em 5 estrelas

Best Custom Gaming PC’s

Ordered my PC and arrived 10 days later. The build quality was amazing. Enigma PC support were so easy to get a hold of and were so helpful. Highly recommend if you are looking to buy a custom PC.

1 de agosto de 2023
Classificada 2 em 5 estrelas

Fantastic service

Unfortunately I have had to update my original review. I originally purchased two high specification PC's from Enigma. The builds were great and assembled well. The customer support was quick and helpful. The pricing on components was very competitive.

Everything was great until I had an issue. I had to return the PC to them and they decided to replace the GPU. After just over a week, I picked up the PC, but had the exact same issue. I decided to troubleshoot myself and realised the PSU had burnted cables. They requested the PC back again, however I needed the machine and so purchased a replacement PSU locally. I returned the faulty PSU to them asking for a refund. They ignored me for weeks due to the 'Christmas shutdown. There was no auto response for the support email. I wasted a lot of time, effort and money to resolve an issue they missed. The replacement PSU was $159 and I had to pay $18 to post the faulty one. They offered $75 and only incrased to $95 after I pushed back. I appreciate they have tight margins, but I feel the lack of transparency and delays made a normal support process painful.

They pushed the boundaries of the ACCC recommendations for reasonable timeframes, return costs and fixing a major issue.

6 de agosto de 2023
Classificada 5 em 5 estrelas

My first time buying from Enigma

My first time buying from Enigma, but i can assure you it wont be my last!
As someone who generally builds his own PC, it was a pleasure to have a device built and shipped so quickly with proper communication!
My son is very happy and will have a PC to last easily 5 years!

17 de julho de 2023

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