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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wish i had read some of these reviews before i made the mistake of dealing with this company.They are blatant rip off merchants. Placed an order beginning of December and was told it would be deliv... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I have now been waiting 10 weeks for a refund, after ordering goods that could not been delivered, because they were out of stock. I’ve repeatedly been emailed with the message "there is a dela... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Order number SOQ-4256: ordering was very easy. Their technical team were very helpful in finding product that matches the specifications I sent. Price was cheaper than some other suppliers as well. I... Ver mais

Classificada 5 em 5 estrelas

My order was tiny in the big scheme of things. It was still dealt with quickly and efficiently and I was kept aware of its shipment and proposed arrival. I wouldnt hesitate to place a larger order sho... Ver mais

Informações sobre a empresa

  1. Grossista de materiais eléctricos
  2. Loja de dispositivos electrónicos

Escrito pela empresa

Enrg Tech is UK’s leading distributor of electronic components. Has millions of electronic components and offers same day shipping. New components added daily


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

238 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I don’t normally leave reviews

I don’t normally leave reviews, as it seems people usually only make the effort when they’ve had a negative experience. However, I have been ordering from Enrgtech for the past 6 months now, and the service has been excellent every time.

Two things really stand out: the delivery speed is impressively fast, and the items are always original and high-quality. In an industry where getting authentic parts quickly is vital, they have proven to be a highly dependable partner. I am really impressed with these guys. Keep it up. A+++

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Refund Scam - Avoid This Company, or Act Quickly!

I have no idea whether this company has any genuine trading component or not, but they certainly have a good line in fictitious web information and scams involving (non)refunds. My story is like many others on this site. Ordered components shown in stock in August 2025, multiple delays in re-ordering, creative reasons why they couldn't do a refund, eventual offer of a credit note which they failed to honour when presented with an order for components "in stock" (to the tune of hundreds in some cases). Eventual ghosting when the excuses ran out.

My advice is have nothing to do with this company and, if you are sucked in, to insist right away on a refund to your credit card. When that fails, as it almost certainly will, begin a dispute with your bank well within the card company's allowable disputation period.

Finally, its unclear whether the (apparently) Philippines based scam team (whom I can't name) have any corporeal form, but be wary.

I'm amused at the standard "reply" to complainants here and feel it may be a product of the same mind that generated the last reason for no refund: "Due to management approval on monetary refunds being tied to internal budget allocation and scheduled fund releases, the quickest way for you to access your funds is through a credit note". The credit note option was, of course, shown to be bogus as well.

Edit: Within a short time of this review being published I was contacted by Enrgtech telling me they are processing my refund. We'll see.

9 de março de 2026
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear Peter,

Order Ref: 121307

As per checking with our Accounts Dept., your refund was processed on April 10, 2026.

The funds should reflect in your account within 3 to 5 business days, depending on your bank's specific processing times. We have taken your feedback seriously and have used this experience to implement comprehensive improvements to our internal refund procedures, ensuring a more streamlined and efficient process for our customers moving forward.

We sincerely apologize for the delay and the frustration this has caused.

Thank you for your patience.

Best regards,

The EnrgTech Team

Classificada 1 em 5 estrelas

Do not order here, this company is not reliable

I have now been waiting 10 weeks for a refund, after ordering goods that could not been delivered, because they were out of stock.

I’ve repeatedly been emailed with the message "there is a delay due to “issues with the IT system”. Interestingly, the website is still taking orders and staff are answering the phones, so the system clearly works for that — just not for processing refunds.

If this isn’t resolved immediately, I will be reporting the transaction to my bank as fraud.

I would strongly advise others to avoid this company, it only costs you a lot of time and frustration!

29 de janeiro de 2026
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear Customer,


I am genuinely sorry for the ten-week delay and the frustration this has caused you. You’re right to call us out—waiting that long for a refund is not acceptable.

We’ve taken this feedback seriously and have recently overhauled our refund procedures to ensure this doesn't happen to anyone else. Our goal now is to get your money back to you immediately.

Please send your order details and number to trustpilotreview@enrgtech.co.uk. We have a team member standing by to prioritize your case and ensure the refund is sent to your original payment method as soon as possible.


Sincerely,

The EnrgTech Team

Classificada 1 em 5 estrelas

Chasing refund

Wish i had read some of these reviews before i made the mistake of dealing with this company.They are blatant rip off merchants.

Placed an order beginning of December and was told it would be delivered in time for Christmas,17th December came and after calling the office was told the item would be delivered around mid January,i then cancelled and was told a refund would be issued,still awaiting this refund almost 4 months and countless emails later,

7 de abril de 2026
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear Kris K,

Order Ref : 122765

We would like to sincerely apologize for the delay you experienced. After checking with our Accounts Department, we can confirm that your refund was processed and issued on April 8, 2026.

Please allow a few business days for the funds to appear in your account, depending on your bank's processing times. We already improved our refund process to ensue these delays will not happen again.

We appreciate your patience and apologize for any inconvenience caused.

Best regards,

The Enrgtech Team

Classificada 1 em 5 estrelas

Failed to deliver the requested

Failed to deliver the requested, then failed to refund, I'm not letting this go, if it's not a scam then they have nothing to worry about. This has remained unresolved for 7 months.

5 de abril de 2026
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear XY,

I am truly sorry for the seven-month delay and the frustration this has caused; this is far below our service standards.

Please email your order details to trustpilotreview@enrgtech.co.uk so I can personally prioritize your refund. We have recently streamlined and improved our refund process to ensure these delays will not happen again, and I want to make sure your case is resolved immediately.

Thank you for your patience while we fix this.

Best regards,

EnrgTech Team

Classificada 5 em 5 estrelas

Ordering was incredibly easy

Ordering was incredibly easy, and the prices are very competitive. I truly appreciate the fast delivery, especially during peak season—it exceeded my expectations. I’m extremely grateful for the excellent service and will definitely order again!

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased item from them week ago for…

I purchased item from them week ago for my project ,I been look for it many other places Told me you have to wait for it 3 to 4 weeks lead time,
I received exact the item next day with very good price and quick delivery.
Thanks Enrgtech

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Customer service explain well when asked. Very friendly and adept on the product knowledge. Recommended to ask for their help before choosing the product.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

Product was exactly as described and at a very good price. Quick delivery and good communication. I would definitely order from here again. Thank you

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good customer service

Good customer service, we were advised of a delay in advance and we were able to pass this information onto our customer who appreciated the quick, honest feedback.

17 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Refund not received

We placed an order via their website and we chased the order but it did not arrive.
We requested a refund and were assured this would be done.
It has now been in excess of 6 months and we have still not received the refund.
They have not responded to emails.
Please do not use this company.

29 de maio de 2025
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear Richard Ringer,

Please accept our sincere apologies for the significant delay in processing your refund and the subsequent lack of communication. We recognize that this experience falls well below our service standards, and we understand the frustration this has caused.

We have since audited and updated our internal refund processes to ensure such delays do not recur. We are committed to resolving your specific case immediately. Please forward your order details to trustpilotreview@enrgtech.co.uk. Upon receipt, we will personally oversee the finalization of your refund as a matter of top priority.

We appreciate your patience and look forward to making this right.


Kind regards,
The EnrgTech Team

Classificada 1 em 5 estrelas

DO NOT BUY FROM THESE PEOPLE!

I placed an order for a part that was listed as "In Stock".
Four weeks later, after no communication whatsoever from Enrgtech, I spoke with their "Customer Service" on the phone. After several days of investigating, they informed me that the part had never actually been in stock, and that it would be delivered in 3 weeks time.
I cancelled the order and asked for a refund. They advised me that it would take 3-6 weeks to process a refund. Luckily, I made this purchase with a credit card, so I will be getting a refund via that route instead.

24 de março de 2026
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear John,

Please accept our sincerest apologies for the inventory error and miscommunication regarding your order. We recognize that this experience was unacceptable.

We have since improved our delivery tracking and streamlined our refund process to ensure our customers receive faster updates and more efficient resolutions.

Are you able to provide your order details? We would like to investigate this further to ensure this issue does not happen again in the future.

If you need further support or clarification, please email us at trustpilotreview@enrgtech.co.uk.

Sincerely,

The EnrgTech Team

Classificada 1 em 5 estrelas

Ordered 2 packs of cable glands but…

Ordered 2 packs of cable glands but only received 1 pack. Spoke to them and she was trying to tell me that 1 pack of 2 is qty 2. Clearly not what it says on their website. On their website clearly states 1 pack of 2. Still not heard anything back.

19 de março de 2026
Opinião espontânea
logótipo da EnrgTech

Resposta da EnrgTech

Dear Rob,

Enrgtech Ref : 123713

We sincerely apologize for the inconvenience caused.

Following our investigation, we have identified that one bag containing 2 units was missing from your order. Please be assured that we are arranging to dispatch the missing items to you as soon as possible.

A member of our team has already contacted you to provide an update regarding this matter.

Once again, we apologize for the inconvenience and appreciate your patience and understanding.

Kind regards,
The EnrgTech Team

Classificada 5 em 5 estrelas

Consistent and reliable supplier

I have been sourcing parts from Enrgtech for many years now, and they are a go-to supplier for many of the products I require. I find they always have stock availability and frequently carry the components we need.

The website's browsing and filtering tools are easy to use; being able to narrow down technical specifications. Orders are always processed efficiently and delivered within a reasonable timeframe.

2 de março de 2026
Opinião espontânea

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