Enso Rings Opiniões 

59
TrustScore: 3.5 em 5

3,3

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Classificada 3 em 5 estrelas

Paid $50 for a flimsy piece of plastic. Feels like it came out of a gumball machine. Like I seriously thought it's a joke. If you sneeze it will fly across the room and be lost. That's how flimsy and... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Love the designs just don’t love the durability. I have multiple rings from enso. Their designs are all well done and intricate. Just each ring has ended up cracking or ripping and breaking at som... Ver mais

Classificada 5 em 5 estrelas

I've ordered from Enso numerous times. My husband and I always get matching rings. If I ever have an issue I reach out to them and the response is usually very quick. We recently had an issue with the... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Ordered ring to be shipped to Canada for my anniversary. Rings hasn’t shown up, Canada Post says they can’t do anything and to contact sender. Enso allows you fill out a form or use the text line. We... Ver mais

Informações sobre a empresa

  1. Fabricante de joalharia

Escrito pela empresa

Enso silicone rings are safe, versatile & engineered to adapt to your job & active lifestyle. Shop unique wedding & engagement rings and silicone wedding bands. Lifetime Guarantee!


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

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3,3

Todas as opiniões

(59)

5 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Paid $50 for a flimsy piece of plastic

Paid $50 for a flimsy piece of plastic. Feels like it came out of a gumball machine. Like I seriously thought it's a joke. If you sneeze it will fly across the room and be lost. That's how flimsy and insubstantial these are. They get you for $6 "shipping". When a first class stamp on an envelope would suffice. Don't fall for it!

25 de julho de 2026
Opinião espontânea
logótipo da Enso Rings

Resposta da Enso Rings

We’re sorry to hear your experience didn’t meet your expectations. We truly value your feedback and are always looking for ways to improve. Our customer service team would be happy to work with you to find a resolution and make things right. Contact: support@ensorings.com

Classificada 5 em 5 estrelas

Taking care of the customer

I've ordered from Enso numerous times. My husband and I always get matching rings. If I ever have an issue I reach out to them and the response is usually very quick. We recently had an issue with the clear coat coming off. I sent pictures and they are already sending a new set. It took less than a week to resolve. I love the different designs and the affordable prices. I'm extremely appreciative of the customer service and quick response. Thank you so much Enso for taking care of my issue. I will always be a loyal customer.

8 de maio de 2026
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Resposta da Enso Rings

Thank you so much for your incredibly kind words! 💛We’re really happy your replacement was taken care of so quickly. Your support, loyalty, and trust over the years truly mean the world to our team. Thank you for being such an amazing part of the ENSO family!

Classificada 1 em 5 estrelas

Bad quality and bad customer service

Got hubby the DC Flash ring for Christmas it started falling apart/tearing last month. Reached out to customer service bout the warranty and all they did was send me a partial credit to order a new one which they dont even have his size anymore. They can see what size was ordered and the price I paid for the ring and see their stock, so why only partial and why not tell me it wasn't available in his size anymore. They dont care that the quality of their products are crappy. I know it was only about $50(total tax and shipping) but for it to not last and to only get partial credit for an item with a LIFETIME WARRANTY is bs. Didnt even get to talk to anyone about the issue either it was all automated which is ridiculous.

19 de abril de 2026
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Resposta da Enso Rings

We regret that your Store Credit didn’t meet the value paid as it should have, and we sincerely appreciate your feedback. Our team is committed to resolving this for you. Please expect email support@ensorings.com and our customer service team can assist you further.
— The Enso Team

Classificada 1 em 5 estrelas

Delivery Time Not as Advertised

My wife ordered me two rings On November 24 and didn’t receive them until December 11th. She reached out to Customer Service and they informed her it was due to a glitch in the system.

We had to replace the rings because they were the wrong size. The replacement rings have been in Awaiting from Sender status on USPS Informed Delivery for 3 weeks.

It was understandable the first time because things happen, but it becomes a pattern when it happens again. The company’s website states delivery time is 3-7 business days, but that has not been our experience.

13 de janeiro de 2026
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Resposta da Enso Rings

Thank you for sharing your experience. We are truly sorry for the delays you and your wife encountered and understand how frustrating that can be.

While carrier delays can occasionally occur after an order leaves our facility this does not align with the 3 to 7 business day timeframe we aim to meet.

Our customer care team would be happy to review your replacement and help make this right. Please feel free to reach out so we can assist further.

Thank you for your feedback.

Classificada 1 em 5 estrelas

Mobile website is glitchy, don’t expect on time service.

I was SO excited to get this ring. I had a whole surprise gift planned. My package was expected on the 14th! Okay.. so I waited… had to move the event forward because it was based on the ring. 6 days later! I finally got my ring! Only for it to be 9 sizes too small. So I let my partner take it out of the package and we stare in disbelief because the size 3 ring we received isn’t fitting anyone’s fingers. And the best part? You still have to pay for the replacements shipping and handling. 60 dollars wasted on this company. Ridiculous.

14 de outubro de 2025
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Resposta da Enso Rings

Hi KP! We had a glitch in our system that was adjusting things in our system to be a size 3. I'm so sorry about that! If you'll send us an email to support@ensorings.com, we'll make sure to get this resolved ASAP for you!

Classificada 5 em 5 estrelas

Great customer service

I received amazing and quick customer service, and products were just as described.

23 de julho de 2025
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Resposta da Enso Rings

We're so glad to have you in our Enso Family, Reese!

Classificada 5 em 5 estrelas

OUSTANDING customer service

OUSTANDING customer service. very rare these days. Love they are made in USA. Love the silicone ring. safe and very comfortable. IM very rough on rings but considering what it is. they are quite durable. I usually get about a year out of them which is what they say to expect. great product. even better customer service.

2 de julho de 2025
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Resposta da Enso Rings

Kevin, we appreciate you so much! Thank you for taking the time to share your experience with our support team. We're so grateful to have you in our Enso Family!

Classificada 5 em 5 estrelas

amazing designs and even better customer support

The design of the rings attracted my sale initially, but the amazing customer support has me hooked as a customer!

Enso has the best silicone ring designs by far, if you’re into many popular franchises. The Star Wars and Disney rings got me. The couple sets are just too cute.

I got an I Love You/I know couple set for me and my wife’s 10 year, they are so cool. We both love them!! Sadly, the size I ordered was a hair too small for my wife’s finger. I told Enso, and they sent out the larger size and were super quick and friendly. I am honestly impressed. I would recommend Enso without a second thought. Great company and amazing support staff.

12 de maio de 2025
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Resposta da Enso Rings

Thanks so much for the kind words! We're honored to be part of your 10-year milestone. Congrats! We're glad you love the rings and that our team could get the right size out quickly. Thanks for the support and for being part of the Enso fam!

Classificada 5 em 5 estrelas

Attentive and efficient service

Attentive and efficient service. Processed a warranty exchange from an item ordered several years ago with no issues. Kind and funny responses to questions.

8 de abril de 2025
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Resposta da Enso Rings

Thank you so much for the kind words! We're thrilled to hear that your warranty exchange went smoothly and that our team could bring a little fun to the process too. We're always here to help—whether it's been a few months or a few years. Thanks for being part of the Enso Rings family!

Classificada 5 em 5 estrelas

My wife and I never opted for…

My wife and I never opted for traditional wedding rings when we tied the knot. It wasn’t something we desired. However, when we discovered Enso, we found the ideal ring for both of us. It resonated with us on a deeper level, imbuing it with personal significance. The quality of the ring far exceeded our expectations! We’re incredibly glad we deviated from the conventional route of extravagantly expensive rings that didn’t truly resonate with us. Instead, we now possess a perfect set of rings that bring joy every time we gaze upon them.

McKinli from customer support played a pivotal role in helping us find the perfect ring size and went above and beyond to ensure our complete satisfaction. It’s rare to encounter businesses that genuinely excel in providing exceptional customer service.

Thank you Enso :)

6 de abril de 2025
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Resposta da Enso Rings

Thank you so much for sharing your beautiful story with us! We're honored to be a part of such a meaningful chapter in your lives. It’s incredible to hear how your Enso rings became a personal and intentional symbol of your commitment—exactly what we hope for with every ring we create.

We’re also thrilled to hear that McKinli was able to help make the experience even more special. She’s truly a gem, and we’ll be sure to pass along your kind words to her!

Thank you for choosing Enso and for letting us be a small part of your journey. Wishing you both continued happiness and love every time you look at your rings 💛

Classificada 5 em 5 estrelas

Excellent Customer Service!

I received a ring for Christmas which was one size too small. I reached out to support to exchange my ring, and they acted very swiftly to assist. They ended up sending the next size up without having to exchange! Great experience.

3 de janeiro de 2025
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Resposta da Enso Rings

Thank you for being part of our Enso Fam, Eric! We're so grateful for you and your kind words. ❤️

Classificada 5 em 5 estrelas

Great customer service

Great customer service. My fiance and I love our rings.

26 de dezembro de 2024
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Resposta da Enso Rings

That's what we love to hear! We are so grateful for you and your support!

Classificada 5 em 5 estrelas

Not a machine, but a person

I’ve shopped with enso rings a few times. I work mechanics and my ring still holds strong after a couple years. While I do admire the quality of their product I have to say that what is even better than that is their customer service. In a world of weak customer service, they had someone contact me directly and could answer any questions I had and made all transactions incredibly easy. This company will not leave you hanging out to dry. I am pleasantly impressed.

3 de janeiro de 2025
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Resposta da Enso Rings

We're so glad you found a ring that keeps up with you. Thank you for being part of our Enso Family, we appreciate you!

Classificada 1 em 5 estrelas

De verdad NO compréis

De verdad NO compréis, un pedido desde España, tardo cerca de 40 días, si no reclamo ni siquiera hubiera tenido cero información del proceso de envió, pasos y estado del pedido.
Dos anillos de plástico, cerca de 70€, mas cerca de 25€ que me informan en la oficina de correos que tengo que pagar, después de orgullosos poner en su página que en el envío es gratis.
Resumen 100€ en dos trozos de plástico que por menos de 10€ tienes en amazon, shein, ali-exprex etc etc

1 de dezembro de 2024
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Resposta da Enso Rings

We're so sorry to hear your order took so long to arrive and that you were charged Duty Fees! I would reach out to our support team- they would love to look into this for you and help out. You can reach them at support@ensorings.com. -Allex

Classificada 1 em 5 estrelas

Rewards are broken

Rewards are broken. Those points you have are useless because when you try to redeem them, you just got caught in loop where nothing is done. Enjoy watching them expire because Enso doesn't care.

8 de dezembro de 2024
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Classificada 5 em 5 estrelas

The Best customer service ever! And amazing rings

When our first ring was damaged they quickly replaced it for free. The customer service was top notch! Honestly the best customer service I have ever experienced. And I work in customer service. They taught me how to be better at my job and how to handle customers. They went WAY above and beyond to make sure we were happy. They were extremely quick to respond, the customer service rep that I worked with was very personable and made sure to keep up on my order and stay with me from start to finish. She didn’t get annoyed with my million questions either. I LOVE my ring. I love all the different choices and I love that I have the Wonder Woman and my guy has the Superman so they coordinate perfectly, I HIGHLY recommend this company.
Like I told my customer service rep instead of singing Taylor Swifts Paper rings I sing Silicone rings
“I like shiny things but if Marry you with silicone rings ug, huh that’s right darling you’re the one I want”

3 de dezembro de 2024
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Resposta da Enso Rings

What a wonderful review! Thank you so much for taking the time to share your experience. We're beyond thrilled to hear that our customer service left such a positive impression on you—it's customers like you that make us strive to always go above and beyond! 😊 We're so glad you love your Wonder Woman ring, and that the Superman one complements it perfectly! We also couldn't help but smile at your personalized song! 🎶 We’re honored to be a part of your special moments. If you ever need anything else, we’re always here!

Classificada 5 em 5 estrelas

amazing customer service

originally my rings got lost in the mail but enso rings made it more than right replacing both mine and my fiancés rings right away and when we got the wrong size for him they sent us a new one at no cost to us

18 de novembro de 2024
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Resposta da Enso Rings

We're so happy to hear we were able to turn your experience around! We all hope you love your rings!

Classificada 2 em 5 estrelas

Disappointed

Don't feel that this cheap piece of silicone is worth that much money. Feel like I wasted $60 on two of these. Wouldn't recommend for an amyone who is used to wearing very nice jewelry. In my opinion, the quality and price should be more geared towards High School age.

28 de outubro de 2024
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Resposta da Enso Rings

We're so sorry to hear you weren't happy with your purchase. Our rings are designed to breakaway if they catch on anything, making them a safe alternative to traditional metal rings. We know they aren't for everyone and that's okay!

You can view our return policy and submit a ticket using this link:

https://ensorings.com/pages/contact

Classificada 1 em 5 estrelas

Terrible quality!

I ordered a Slytherin ring from the Harry Potter collection. It was absolutely hideous! First off it looked like it was less than half the thickness advertised. The design is so badly cut you don’t really get any of the images and the “paint” was already cracked, damaged, and peeling. The bottom of the ring looked like it had been grated, hacked, or chopped at. It was just the ugliest and cheapest looking thing. For a couple dollars sure but not 60+$.

31 de outubro de 2024
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Resposta da Enso Rings

We're so sorry to hear you weren't happy with your ring! We would love to look into this to see if there was a quality issue with your ring. Please fill out this form to submit a ticket and we'll get you taken care of!

https://ensorings.kustomer.help/contact/contact-us-BJrrqwjSd

Classificada 4 em 5 estrelas

Bad Customer Service

Very happy with the product, however my ring was torn and I need to reorder. Order history does not show the size I ordered and Customer Service chat line was NO help at all, even after providing the order number, E2502339, placed September 10, 2021.

21 de agosto de 2024
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Resposta da Enso Rings

Hi Andrea, I'm so sorry to hear your ring has torn and that you didn't get the help you needed from your chat with our support team.

Your torn ring is covered by our Lifetime Warranty! We'd love to replace it for you, we just ask that you cover the shipping fee. Keep an eye out on your email- we will be reaching out shortly to replace your ring!

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