Small item
Slow delivery.picture showed the item was bigger than it was .I didn't check the size but ended up the size of a coffee mug so please check
1 de julho de 2026
Opinião espontânea
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3,1
Aceitável
13 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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As pessoas também visitaram
The ad to sell this item was so much…
The ad to sell this item was so much bigger than this! I don't think this toaty wee thing is worth £14.99!!
26 de junho de 2026
Opinião espontânea
I ordered a Highland Cow with lantern
I ordered a Highland Cow with lantern. In the video presentation it look like the Highland Cow was the same height from ground to his knees. When it arrived it was less than 6 inches. So I'm sure that is FALSE advertising. Was going to order lots of other Highland Cow ornaments from them but not now I won't be doing any more purchases from these fraudsters. I also kept wondering why all updates were arriving in my JUNK mail box. They have well & truly burnt their bridges with me
26 de junho de 2026
Opinião espontânea
Resposta da Entrancem
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Poor Quality
I was disappointed at the quality of the copper bell garden ornament which was flimsy & poorly made & came with no instructions asto how to assemble. I ended up having to use superglue as the fittings were not strong enough & would not adequately support the metal posts.
18 de junho de 2026
Opinião espontânea
Resposta da Entrancem
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Took longer to arrive but the company…
Took longer to arrive but the company responded to my email and helped with delivery
19 de junho de 2026
Opinião espontânea
The communication for delivery was ok…
The communication for delivery was ok but very limited information. The product on arrival was not quite like the picture of the product.
19 de junho de 2026
Opinião espontânea
The item was a lot smaller than…
The item was a lot smaller than advertised. I am accepting that because it fits nicely on my outside table
18 de junho de 2026
Opinião espontânea
Don’t trust this company
Don’t trust this company! First of all they took more money out of my bank account without my authority! They keep saying refund is being processed wait 2 to 3 business days, but still not had a refund after 10 days despite emailing them about it.
The copper Lillie’s are small and flimsy, one bell is not straight and one bolt has snapped in half. They offered compensation of £5 and the same story - it’s being processed!
2 de junho de 2026
Opinião espontânea
Resposta da Entrancem
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Unimpressive
The delivery was long.
The lilies do not match the picture, I suspect parts missing.
13 de junho de 2026
Opinião espontânea
Lilies rather flimsy
Lilies rather flimsy, had not realused needed self assembly, which was not easy due to a stuck bracket screw that required pliers and much effort to loosen.
Photos implied larger than actual size, but i should have doublechecked dimensions.
Will not knowingly buy from you again
11 de junho de 2026
Opinião espontânea
Resposta da Entrancem
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@entrancem.com
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
The item was three times smaller then…
The item was three times smaller then the picture, it’s very deserving
2 de junho de 2026
Opinião espontânea
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