Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

En tant qu'acheteur en ligne avide, epay est devenu mon fournisseur de paiement préféré. Avec leur large éventail de devises prises en charge et de processus de paiement sécurisés, je peux faire mes a... Ver mais

Classificada 1 em 5 estrelas

I've tried contacting you multiple times regarding my transaction you according to the blockchain took actions on 8 minutes after I recieved the crypto. How come I still haven't recieced my transfer w... Ver mais

Classificada 5 em 5 estrelas

Epay really makes it easy to get paid and pay others with flexibility. Not only for small in size businesses but big businesses as well. Epay provides a diversity of payment options and currencies ena... Ver mais

Classificada 1 em 5 estrelas

Katastrophe! Ich wurde heute mehrmals einfach ohne Ankündigung in die Warteschleife "weggedrückt", weil der Mitarbeiter einfach keine Lust hatte meine Fragen zu beantworten. Hier werden Reports gesc... Ver mais

Informações sobre a empresa

  1. Serviço de pagamento

Escrito pela empresa

Epay, is a secure, fast, and low-cost global payment solution provider. Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, the USA, the United Kingdom, Europe, and Samoa, and obtained MSO, MSB, and PCI security certifications in the early years. Epay focuses on providing comprehensive financial services such as online deposit and withdrawal services, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 200 cooperative banks and financial institutions, connecting with all major financial regions of the world. Epay leads financial services with "technological innovation", and is committed to becoming the most popular payment system in the world. Epay wishes to build a cross-border payment clearing center, link with the global payment channels and merchants, and lead the global payment innovation development.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bad customer service …

I world like to make a report on idk even know who I spoke tho I wash telling her my issues with the card and she is telling me to contact my employer them hang up when i tried calling back no one answered my phone number is 8763174553 I called around after 2pm thats very not nick cause i am frustrated and just trying to get some help

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No customer support for pending remittance

They promise remittance with 1-2 business days. But when its stuck at pending for more than 3 days, no response from customer service, they just say we are monitoring and will get back to you on progress. What's the use of having a customer service team , when they can't help in getting remittance on time.

22 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nie wieder

Katastrophe! Ich wurde heute mehrmals einfach ohne Ankündigung in die Warteschleife "weggedrückt", weil der Mitarbeiter einfach keine Lust hatte meine Fragen zu beantworten.
Hier werden Reports geschickt, die sich nicht mit den ausgezahlten Beträgen decken. Man kann einfach nicht nachvollziehen, wie sich die Abrechnungen zusammensetzen. Leider ist hier auch keiner bereit das einem zu erklären. Wir haben mehrere Filialen und mir reicht es jetzt und wir werden hier kündigen und uns einen anderen Anbieter suchen. So geht man nicht mit Kunden um.

28 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They need to up their game. It's starting to smell bad.

Since January 1, 2025, I can't top up my Epay.com account using a local bank account. I don't know why NOBODY is mentioning this, as I believe I've been singled out or targeted. I have tried contacting all account managers, all second-tier managers... up to no avail. They told me they have "discontinued" the option of Local Bank Account / Swift in the US and they don't know when they're gonna have it back. It turns out that option is unavailable everywhere. Meaning, If I am a Chinese customer, I can't add money from my chinese bank account either.

The only options available are e-wallets that ARE NOT ALLOWED FOR U.S. CUSTOMERS. Then, what's the point? How is this company making money? I honestly don't know. I used it a lot in 2024, but then they turned into the worst customer service experience and a total waste of time.

1 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

My account was blocked on 02/07/2024…

My account was blocked on 02/07/2024 with a significant balance, and since then, I haven't received any explanation. Despite multiple attempts to resolve the issue, they have stopped responding entirely. Be cautious when dealing with them, as their actions seem unprofessional and potentially illegal.

2 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ebay arbeitet mit Fake Firmen zusammen

Ebay arbeitet mit Fake Firmen zusammen, die Ihre Kunden verarscht. (Chippower24)
Geld bekommt man nur einen Teil zurück und meine Auslagen und Spesen musste ich auch selber bezahlen.
Lasst die Finger von solchen Firmen.
Ausser Spesen nix gewesen.
Schämt Euch. Pfui.
Es gibt nichts zu ändern.
Finger weg von solchen Firmen.
6. März 2025

1 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Epay Australia Not Refunding Deposit

Epay Australia
Quick to take your deposit of $1000.00 but have 1001 excuses when they have to refund the deposit. Emails are never answered properly - you only get a confirmation of email received. The terminal has been collected by their service provider but they still have to investigate the collection, telephone staff can't give any answers and will get back to you but never do.

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Hello,

Hello,

Just spoke with Amber at Epay in regards to signing up to the umbrella. Lovely customer service and I felt very welcomed! Made the experience very easy. Would definitely recommend!

-Shanice:)

2 de fevereiro de 2024
Opinião espontânea

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