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Over priced items, Long delayed shipping, No response from customer service, Long shipping times, cheap quality products, missing items, weeks of going back and forth and still no replacement or refun... Ver mais
A empresa respondeu
I work at a historic building that hosts weddings and lectures. We needed a stanchion and rope to compliment our beautiful, historic ballroom. I was worried about color differences w. online pur... Ver mais
I placed an order weeks ago, I have sent 3 emails still no response and have not received my order . Im now getting anxious that it will not arrive before Christmas. Very unhappy customer.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
EPIC Solutions, one of the leading full-service crowd control and events specialists nationwide, offers clients a full line of crowd control products and services that will “keep your crowds in-line”.
Informações de contacto
Commerce Dr 22021, 48183, Trenton, Estados Unidos da América
- epiccrowdcontrol.com
3,3
Aceitável
130 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use site and competitive…
Easy to use site and competitive pricing.
1 de maio de 2020
Opinião espontânea
Greg took good care of me and was…
Greg took good care of me and was patient with my glitchy phone. Thanks everyone. Bill
23 de abril de 2020
Opinião espontânea
No Instructions
The item was fine but there were no instructions on how to use the concrete anchors that came with the Belt barrier. The drill bit size is needed.
22 de abril de 2020
Opinião espontânea
Resposta da EPIC Solutions
Hello Paul,
We will email you details on the mounting for this product.
Thank You,
Epic Crowd Control - Web Team
Excellent customer service!
20 de abril de 2020
Opinião espontânea
Amazingly quick shipping given the…
Amazingly quick shipping given the current demand for these items!
18 de abril de 2020
Opinião espontânea
The sales staff worked through my…
The sales staff worked through my questions on the crowd control stickers since we had not purchased them before. Very helpful.
16 de abril de 2020
Opinião espontânea
The entire process was quick and easy
The entire process was quick and easy. Everyone was terrific.
13 de abril de 2020
Opinião espontânea
Excellent service
Excellent service! Next day response via email and followup phone call to clarify order. Shipped same day. Recommend highly.
10 de abril de 2020
Opinião espontânea
Prompt and professional!
8 de abril de 2020
Opinião espontânea
You did a great job
You did a great job. Personnel were very friendly and willing to work with the store.
7 de abril de 2020
Opinião espontânea
5-star rating
5-star rating - Will purchase from Epic Solutions again. Items arrived as described and by the estimated arrival date. Their customer service is what sets them apart. I had an issue with one of the items arriving damaged and in a few days, the replacement parts arrived. The speed and ease with the way my issue was resolved ensures my loyalty. Thank you!
7 de abril de 2020
Opinião espontânea
Excellent product
We are an essential business and I needed these for my shop to practice social distancing. They arrived in just a couple days, are very sturdy, incredibly easy to assemble and work great.
Thank you and be safe.
Rob
4 de abril de 2020
Opinião espontânea
Social Distance Stanchions
Just bought a set of 4 stanchions and reordered 5 more . Product goes together easily and is great quality
1 de abril de 2020
Opinião espontânea
waiting on order to process
1 de abril de 2020
Opinião espontânea
Resposta da EPIC Solutions
Thank you for your order with EpicCrowdControl.com Anthony. You should have received a shipping notification yesterday about your order going out. Please let us know if you didn't receive the tracking details.
Professional and great under pressure!
1 de abril de 2020
Opinião espontânea
Excellent
Excellent, family run company! Everyone I dealt with was awesome and their products are top notch. I will definitely be back!
1 de abril de 2020
Opinião espontânea
great customer service and product
great customer service and product
Karen and Don Sagarino
31 de março de 2020
Opinião espontânea
Items came damaged and no support was…
Items came damaged and no support was offered. I ordered 13 new powder coated black barricades. They arrived looking like heavily used barricades with a few of them with bent sections (looks like the fault of the shipper). I tried reaching out for support, but none was offered. I was pretty disappointed. Maybe it was a fluke situation?
31 de março de 2020
Opinião espontânea
Resposta da EPIC Solutions
Hello Tony. We are sorry to hear you had a bad experience with your order. I know this was a few years back, but we would love to make it right with you moving forward. Freight shipments have to be thoroughly inspected upon delivery and damages noted on the paperwork. This is our best chance to make a claim with the carrier. Please email me at Sales@EpicSalesTeam.com if you would like to discuss further.
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