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A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
EPIC PIPS Broker is one of the world's largest online Forex (FX) trading brokers, offering spreads from 0.0 pips to traders globally. With the fastest trade execution and unmatched liquidity, Epic Pips Broker is the number one choice for active Forex traders that offers online Forex trading through most recognised trading platform MetaTrader 5.
Informações de contacto
Rodney Bay, Gros-Islet, Saint Lucia, Emirados Árabes Unidos
- +35924901018
- support@Epicpips.com
- epicpips.com
3,7
Aceitável
144 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Epicpips
Dear Customer,
Thank you for taking the time to share your feedback. We appreciate your trust in our services.
Kind regards,
Retention Team
اوکی و عالیه خدمات بروکر
30 de novembro de 2025
Resposta da Epicpips
Dear Customer,
Thank you for sharing your experience.
We’re happy to know you’re satisfied with our broker services. Thank you for taking the time to leave your feedback. We are always striving to improve the quality of our services.
Sincerely,
Retention Team
my withdrawal cancle and my cabinet…
my withdrawal cancle and my cabinet blok and my money lost
30 de novembro de 2025
Resposta da Epicpips
We sincerely regret the unpleasant experience you have had with our services.
Following a thorough review, the trading activity on this account was identified as "Toxic Flow," a practice that is not permitted under our broker's trading rules and policies. As stipulated in Section 3.15 of our terms and conditions, and in alignment with global standards, such activity is not accepted by the company.
We wish you success in your future trading journey.
Retention Team
$1,078 Funds Frozen After Withdrawal Request
I deposited funds and traded normally with this broker.
When I requested a withdrawal, the broker rejected it and accused me of using a fake identity and violating trading rules, without providing any evidence.
My client cabinet was then blocked, and my $1,078 balance was frozen.
I was told to wait 48 hours for review, but after more than 48 hours, there was no update, no resolution, and no response from support.
If there were any identity or compliance issues, they should have been addressed before accepting deposits, not after a withdrawal request.
Until now, my funds have not been returned. I strongly warn other traders to be careful.
13 de dezembro de 2025
Opinião espontânea
Resposta da Epicpips
We sincerely apologize for the unpleasant experience you have described.
After reviewing our records, we were unable to locate any account or information associated with the details provided in your review. In order for us to properly investigate this matter and assist you, we kindly ask you to provide your Client ID or registered account details.
Once we receive this information, our support team will promptly review your case and provide you with a clear update.
Thank you for bringing this to our attention. We look forward to resolving this issue as soon as possible.
Kind regards,
Retention Team
One of the best brokers
One of the best brokers. It always has the best prop and bonus plan. Support is always responsive to users' questions.
7 de novembro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Soroush,
Thank you for sharing your positive review!
We’re glad to hear that you’ve had a consistently strong experience with our trading environment and the bonus plans we offer.
Our team works hard to maintain reliable execution, transparent conditions, and a platform where traders of every level can grow with confidence. It’s great to know that our efforts are reflected in your experience.
We appreciate your trust and look forward to supporting your continued trading journey.
Best regards,
Retention Team
ecip pips scam broker the scam every…
ecip pips scam broker the scam every one. no deposit bonus scam after 3 week the say your elgible and the other say send a video for 30 usd bonus after send video the close your account ...
5 de novembro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Customer,
Thank you for sharing your feedback and taking the time to provide your comments. We appreciate all input from our clients.
Please note that the no-deposit bonus is subject to specific terms and conditions, which are applied according to our broker’s policies.
To review your account, bonus eligibility in detail, we kindly request additional information. If possible, please provide your Client ID here or via our live chat so we can conduct a thorough investigation and contact you directly.
We look forward to assisting you and resolving this matter.
Sincerely,
Retention Team
Epic pips broker
Hi friends, I am really satisfied with the broker Epic Pips because of the extremely fair and low spreads they offer! In addition, they gave me a $30 no-deposit bonus, and I am grateful to them.
3 de novembro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Taha,
Thank you for sharing your positive experience! We’re thrilled to know you enjoyed trading with us and benefited from our no-deposit bonus.
At Epic Pips, our mission is to create a trading environment where every trader, beginner or professional can trade with ultra-low spreads, lightning-fast execution, and exclusive rewards.
We’re proud to see our traders growing with us every day. Stay tuned for more exciting offers and promotions coming soon!
Warm regards,
Retention Team
i have an account with this broker…
i have an account with this broker never encounter any problem, also the service is very quick and helpful. thanks
3 de novembro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Salim,
Thank you for sharing your positive experience with us!
We’re delighted to know that your trading has been smooth and that you’ve never encountered any issues. It’s wonderful to hear that the speed and quality of our services have matched your expectations.
We truly appreciate your trust and support.
Wishing you continued success in your trading journey.
Warm regards,
Retention Team
30 تتر برای مسابقه واریز نمیشه؟ فک کنم…
30 تتر برای مسابقه واریز نمیشه؟ فک کنم 1 ماه بیشتر گذشته
1 de novembro de 2025
Resposta da Epicpips
Dear Customer,
We’re sorry to hear about your concern and truly appreciate you bringing it to our attention.
After reviewing your account details, we found that the contest conditions were not fully met.
We sincerely hope to have you with us in our upcoming campaigns and wish you the best of luck next time.
Thank you for sharing your feedback.
Best regards,
Retention Team
فوق العادس اسپرد صفر برای طلا
عالی بی نظیر اسپرد صفر برای طلا تا بحال جایی ندیده بودم
31 de outubro de 2025
Resposta da Epicpips
Dear Sahar,
Thank you for your wonderful feedback!
We’re glad to hear that you’re enjoying our zero-spread trading on gold. Providing competitive trading conditions is part of our commitment to giving traders the best possible experience, and it’s great to know it has stood out to you.
We appreciate your support and wish you continued success in your trades.
Warm regards,
I participated in the 150 dollar no…
I participated in the 150 dollar no deposit bonus contest, I completed the contest conditions and after it ended I received an email notifying me that I had won, in the email they wanted me to record a video for them in order to receive the prize, personally if I had known there would be such a request before the contest I would never have participated, and they told me to compliment them in the video again, this is incredible I don’t know them though :) So I recorded a 30 second video as they requested and sent it, they said 14 hours, I waited exactly 24 hours and there was no sound and I contacted support, what do they say, do you like it? You haven’t uploaded a video, your video is not visible :D Waste of time, definitely do not trust such institutions.
30 de outubro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Customer,
Thank you for sharing your feedback and for providing the additional information.
We would like to clarify that the contest you participated in has recently concluded, and the distribution of prizes may take some time due to the verification and processing procedures.
To ensure your satisfaction and as an apology for the delay, your email has been prioritized and the reward has already been sent to your account.
We truly appreciate your patience and understanding.
Respectfully,
Retention Team
Resposta da Epicpips
Thank you for your kind words!
We truly appreciate your positive feedback and are pleased to know that you’ve had a very good experience with our services. Your support motivates us to continue delivering high-quality and reliable trading conditions.
Best regards,
Retention Team
عالیست برو کر ادیپک پیپس با خدماتی که…
عالیست برو کر ادیپک پیپس با خدماتی که دارد
24 de outubro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Behzad,
We really appreciate your kind words!
It’s wonderful to hear that you’re enjoying your experience with Epic Pips. We’re committed to maintaining the quality and reliability of our services, and feedback like yours truly encourages us to keep improving.
Sincerely,
Retention Team
very good thank you su moch
15 de outubro de 2025
Opinião espontânea
Resposta da Epicpips
Thank you so much for your kind words!
We’re glad to hear that you had a very good experience with us. Your feedback is truly appreciated.
Best regards,
Retention Team
epic pips is SCAM
Be very careful. This broker is a scam. He stole nearly $4000 from me and wouldn't let me withdraw. He deactivated my account for no reason and wouldn't let me withdraw. Support is also unresponsive.
3 de outubro de 2025
Opinião espontânea
Resposta da Epicpips
Dear Majid,
Thank you for sharing your concerns with us. Please be assured that our broker operates according to established terms and conditions, taking full responsibility for all client transactions.
At this time, we do not have your information registered in our system. To allow us to conduct a thorough review and address your case properly, please provide your Client ID. Once we receive it, we will investigate the matter and contact you directly.
We appreciate your cooperation and are committed to resolving this issue promptly.
Sincerely,
Retention Team
هر سوالی داشتم الیاس مشاورم مب خوبی…
هر سوالی داشتم الیاس مشاورم مب خوبی جواب داد دوستون دارم به امید پیروزی همه هموطنانم در ایران
29 de agosto de 2025
Opinião espontânea
Resposta da Epicpips
Dear Navid,
Thank you for sharing your questions with our support team!
We’re glad to hear that you’ve received helpful and responsive assistance. Your feedback and encouragement mean a lot to us.
Best regards,
Retention Team
Resposta da Epicpips
Dear Vahid,
Thank you for sharing your feedback!
We’re glad to hear that you had a great experience with us.
Best regards,
Retention Team
Resposta da Epicpips
Dear Zofia,
Your name is not registered in our system. We take all feedback very seriously and are committed to providing a fair and transparent trading environment for all our clients.
Please share your Client ID here or contact us via our live chat so that we can investigate your concerns thoroughly and assist you accordingly.
Sincerely,
Retention Team
Hello,
Hello,
I wanted to check the Depth of Market (DOM) on MT5, but it wasn’t displayed. a market maker, so they might not show it since they act as the counterparty to trades. However, they claimed to be an abook broker. When I messaged them, they first sent a screenshot from another broker showing DOM, saying there’s no issue, even though they didn’t offer silver on their ECN account. After hours, they admitted they’ve restricted public access to DOM. If you value honesty and transparency, it seems they may lack these qualities. They might be a market maker and not an A-Book broker. I hope I’m wrong, and they turn out to be a good broker. I’m sharing this for your judgment. Personally, I’ve decided against depositing funds with them
14 de julho de 2025
Opinião espontânea
Scam prop the close my prop account…
Scam prop the close my prop account wite not any reason
28 de maio de 2025
Opinião espontânea
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