Absolutely shocking Ordered a rug a week ago. Still not dispatched. Daily attempts to contact the company via shop and Watsapp and phone. Laura is Ignoring all requests for a refund and goods s... Ver mais
A empresa respondeu
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Absolutely shocking Ordered a rug a week ago. Still not dispatched. Daily attempts to contact the company via shop and Watsapp and phone. Laura is Ignoring all requests for a refund and goods s... Ver mais
A empresa respondeu
Despite not being able to send out full order to me, the ability to contact me and let me know, refund me the difference and add some goodies really did make up for it. I had a lovely email describi... Ver mais
A empresa respondeu
Just received yet another order from the lovely guys at Equestrian Rose and once again I am 100% satisfied. Fantastic range at amazing prices and all super quality. I also needed to amend my order and... Ver mais
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I ordered a couple of items recently after winning a voucher in the pet of the month competition and found the experience nice and straightforward to order. A fantastic range of products for rider ho... Ver mais
A empresa respondeu
Established in 2021, Equestrian Rose Ltd aims to bring fresh and exciting products to the market at unbeatable prices. From your novice ride to your competition horses, we have got everything you need to suit your discipline. We have a huge range of products, from your bridles to your rugs, and that's just the horses! We also have so much for the happy hackers or competitive riders of the world such as jodphurs and chaps. We aim to do what we can to ensure we bring the best products to you and your horse and have a 100% money back guarantee. Your happiness is important to us and we aim to deliver world class service.
North East Business Centre, SR5 2TA, Sunderland, Reino Unido
Excellent products & Excellent friendly service I look forward to shopping with Equestrian Rose again

Resposta da Equestrian Rose Ltd
Very happy with everything from ordering to delivery, and grandson's over the moon with his new riding hat.
Definitely would use again.

Resposta da Equestrian Rose Ltd
Outstanding service . Ordered on the 2 day free delivery but received the next day . Highly recommend this seller

Resposta da Equestrian Rose Ltd
Wronge size rug was sent, but great communication to resolve issue. Thank you

Resposta da Equestrian Rose Ltd
Five star service as usual excellent delivery very quick xx

Resposta da Equestrian Rose Ltd
Great customer service and very reasonable prices. There was a slight glitch with delivery caused by the courier but this was followed up quickly and I received very speedy responses.

Resposta da Equestrian Rose Ltd
Top quality products, well packaged and quickly delivered, small issue was very quickly resolved and more than made up for..I would definitely order again. Top Marks.

Resposta da Equestrian Rose Ltd
The parcel arrived all well packaged.The rugs are great and also liked the treats too.Thankyou for your service.

Resposta da Equestrian Rose Ltd
Despite not being able to send out full order to me, the ability to contact me and let me know, refund me the difference and add some goodies really did make up for it. I had a lovely email describing how hard you did try to find me the rug I had ordered before having to give in I was truely amazed and impressed with how it was dealt with so would like to thank you very much and have been recommending you every chance I get.
Not sure on dates now exactly

Resposta da Equestrian Rose Ltd

Resposta da Equestrian Rose Ltd
Excellent company and friendly staff all my products I have purchased have Been great quality

Resposta da Equestrian Rose Ltd
Great easy to use website, excellent customer service who were very quick and efficient to deal with my query. Will make Equestrian Rose my first 'go to' when looking for new items.

Resposta da Equestrian Rose Ltd

Resposta da Equestrian Rose Ltd
My order was a little late but onlythrough postal strikes and I also won a free gift which was a lovely surprise.
Prompt service when I emailed about delay.
Happy to shop with them again.

Resposta da Equestrian Rose Ltd
I believe in honest reviews and praise where praise is due.
I tried to order another stable tidy for my trailer, I just missed out on the last they had in stock, they are amazing quality and so useful.
Laura was so apologetic that she wasn't able to get me another, she has gone out of her way to look for an alternative.
You couldn't ask for better service, usually when I need to buy something I go to a shop and get it same day, however I no longer do that, why go to a shop when get such a great service, at a great price from equestrian rose, and you know if you need to you have exceptional customer service if anything needs to be changed. Highly recommend there products and there service.

Resposta da Equestrian Rose Ltd
Fantastic service from start to finish ..exceptional quality and outstanding value for money yard boots and riding boots fit beautifully..highly recommend this company.

Resposta da Equestrian Rose Ltd
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