Equesure Opiniões 

Followed up by telephone, emailed and posted documents to me. Replied within minutes with my certificate.

Friendly, helpful staff. Thorough and knowledgeable. Competitive too.

I didn't get bombarded with calls, just 1 to ask about renewal. I said I'd shop around and when I had 1 follow up call agreed to match best quote

So easy to deal with! I’ve recently been left disabled following an unexpected illness, so I’ve had to make a number of changes to my policy (including making my husband the main driver - yikes!!!) and nothing was too much trouble. There are no long queues to sit in when you call them, and I’ve even received refund cheques when I’ve been overcharged by mistake.

Very helpful and efficient customer service, third year renewing policy!

Overall experience and service

Top class insurers with very friendly staff

Renewal was a smooth process with a very helpful and pleasant advisor.

Helpful staff, good product

Very helpful customer service

Offered same price as last year. Not convinced this was the best price

My agent on the call was effective efficient and polite he covered all aspects walked me through points
Very quick efficient and professional

Easy to contact, friendly and professional throughout.

My horsebox is already insured through Equesure/Lancaster. Timely reminder re renewal and still a competitive price

Very straightforward

Good bits
Very helpful
Cheaper than quote
Easy to renew
Bad bits
Kept ringing at inappropriate times asking me to renew.
Adminstration costs are rather high