I love using EquiLife products to support my health. Their customer service is excellent and always helps answer any questions I might have in a timely manner!
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I've done the 7 day detox twice and absolutely loved it. Noticed more energy, better sleep, and it helped to reinforce healthy routines and habits. I intend to keep using this product for quarterly de... Ver mais
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Informações sobre a empresa
Escrito pela empresa
EquiLife is a health and wellness company built around a simple idea: figure out what's actually going on in your body instead of just treating whatever symptom shows up. Everything starts from the belief that real wellness comes from understanding your own body chemistry, so we pair at-home lab testing with science-backed supplements that support energy, hormone balance, gut health, detoxification, and overall vitality. Our lab tests look at key biomarkers, things like hormones, cortisol, and gut microbiome health, and turn them into insights people can actually use. Customers walk away with real data they can bring to their healthcare provider, not just a list of generic tips. Our supplements are formulated to support the body's natural function, using ingredients that go through rigorous testing for quality. EquiLife grew out of the work of Dr. Stephen Cabral, a wellness educator who's spent his career pushing for a more personalized, data-driven approach to health. Today, we work with customers across the country who are tired of one-size-fits-all advice and want answers specific to their own bodies. Transparency, quality, and putting people in charge of their own health are what drive everything we do.
Informações de contacto
55 West Street, Suite 201, 02081 , Walpole, Estados Unidos da América
- 888-718-4007
- support@equi.life
- equi.life
4,7
Excelente
81 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da EquiLife
Hi Lindsay,
Thank you so much for the wonderful review! We’re thrilled to hear that
you had such a positive experience with our customer service team. We
truly care about our customers and are always happy to help. Your kind
words mean a lot to our entire team!
In Good Health,
Heather N
Equi.Life Customer Care
----
The quality of these products is GMP certified, 3rd party tested, and gluten and mostly dairy free.
The quality of these products is top-notch. Check out for yourself. Simply compare product ingredient lists.
1 de setembro de 2026
Resposta da EquiLife
Hi Melissa,
Thank you so much for sharing your experience! We’re thrilled to
hear that you’re happy with the quality of our products. We put a
great deal of care and intention into what we create, so it means
a lot to know that it’s making a positive difference for you. We truly
appreciate your support and kind words!
In Good Health,
Heather N
Equi.Life Customer Care
----
Products you can trust
All products are GMP certified and third party tested. They put profits over people and any time I have had an issue customer support was excellent and quick to resolve.
1 de setembro de 2026
Resposta da EquiLife
Hi Bethany,
Thank you for taking the time to share your experience! We’re so
glad to hear that you appreciate the quality standards behind our
products and, most importantly, that our Customer Care team has
been there when you needed us. We always strive to make every
interaction as helpful and efficient as possible.
We truly appreciate your trust and support of EquiLife!
In Good Health,
Heather N
Equi.Life Customer Care
----
I LOVE their products. The 21-day detox changed my life.
I LOVE their products, I've been taking them for years and have noticed a real improvement in so many aspects of my health. Their 21-day detox is something I do every quarter and have recommended to all my friends and family. The DNS I have had in my smoothie every morning for 7 years and will never stop. You can tell they really care about their products and customers, and I always appreciate how fast I receive my orders!
1 de setembro de 2026
Opinião espontânea
Resposta da EquiLife
Hi Trustpilot,
Thank you so much for your amazing review! We’re honored to have
been part of your wellness routine for so many years. Hearing that
DNS has been a daily staple for seven years and that you continue to
recommend our 21-Day Detox to your friends and family truly means so
much to us.
We’re also glad to hear you’ve had such a great experience with our
products, service, and shipping. Thank you for your continued trust and
loyalty to EquiLife!
In Good Health,
Heather N
Equi.Life Customer Care
----
EquiLife's products are formulated by a…
EquiLife's products are formulated by a Certified Doctor of Naturopathy. Ingredients are sourced ethically and high quality, dosage amounts are also studied so these supplements are actually moving the needle for folks.
1 de setembro de 2026
Resposta da EquiLife
Hi Paul,
Thank you so much for sharing your experience! We’re thrilled to hear
that you appreciate the quality and care that goes into EquiLife’s products.
Our goal is always to provide thoughtfully formulated wellness solutions
with high-quality ingredients and a focus on helping people make informed
choices for their health.
We truly appreciate your support and taking the time to share your experience
with the EquiLife community!
In Good Health,
Heather N
Equi.Life Customer Care
----
By far the best overall!
By far the best overall! High quality products, best in class customer service, monthly specials. I just love everything about Equi.life!
1 de setembro de 2026
Resposta da EquiLife
Hi Amy,
Thank you so much for the wonderful review! We’re thrilled to
hear that you’re enjoying the quality of our products, customer
service, and monthly specials. It means so much to know that
you love being part of the EquiLife community. We truly
appreciate your support and loyalty!
In Good Health,
Heather N
Equi.Life Customer Care
----
Great company who puts people before…
Great company who puts people before profits, with great natural health solutions
1 de setembro de 2026
Resposta da EquiLife
Hi Brea,
Thank you so much for your kind words! We’re proud to put people
at the heart of everything we do, and we’re so glad you’ve found
our wellness solutions valuable. We truly appreciate your support
and are grateful to have you as part of the EquiLife community!
In Good Health,
Heather N
Equi.Life Customer Care
----
I've done the 7 day detox twice and…
I've done the 7 day detox twice and absolutely loved it. Noticed more energy, better sleep, and it helped to reinforce healthy routines and habits. I intend to keep using this product for quarterly detoxes. I've also done the CBO protocol and Heavy Metal Detox and noticed the same benefits..better sleep, clearer skin, better mood, more energy.
1 de setembro de 2026
Opinião espontânea
Resposta da EquiLife
Hi Lindsey,
Thank you so much for sharing your experience! We’re thrilled to
hear that you’ve enjoyed the 7 Day Detox and that it has helped
reinforce healthy routines and habits for you. It’s also wonderful to
hear that you’ve found the CBO and Heavy Metal Detox protocols
to be such a positive part of your wellness routine.
Thank you for trusting EquiLife and for sharing your journey with us.
We truly appreciate having you as part of the EquiLife community!
In Good Health,
Heather N
Equi.Life Customer Care
----
I am being fully honest when I say this…
I am being fully honest when I say this company has changed my life. Using the labs to discover what my body specifically needed support with and then using the supplements to support my body with those specific needs has allowed me to have the health and energy I need to live the life I desire. My family laughs at the amount of EquiLife supplements I have in my house, but it's one of the main things that has made such a difference in my health and the health of my loved ones. I will always be grateful for this amazing company!
1 de setembro de 2026
Opinião espontânea
Resposta da EquiLife
Hi Kayla,
Thank you so much for sharing this—it truly means a lot to us!
We’re so happy to hear that the labs and supplements have helped
you feel more informed and supported on your wellness journey.
And we have to admit, the “amount of EquiLife supplements” comment
made us smile! 😊 We’re honored that EquiLife has become such a
meaningful part of your family’s wellness routine.
Thank you for trusting us and for being such a valued part of the EquiLife
community. We’re incredibly grateful for your support!
In Good Health,
Heather N
Equi.Life Customer Care
----
The labs helped me finally understand my body
I’ve had such a great experience with EquiLife. The labs really helped me understand what was going on with my body and, more importantly, helped me connect the dots with some of the issues I’d been dealing with. I finally feel like I have a better understanding of my health and where to focus instead of just guessing!
7 de agosto de 2026
Opinião espontânea
Resposta da EquiLife
Hi Laurie,
Thank you so much for sharing your experience! We’re thrilled to
hear that the labs helped you better understand your body and
connect the dots along your wellness journey. Having clarity and
knowing where to focus can make such a difference!
We truly appreciate you trusting EquiLife and being part of our community.
Thank you for taking the time to share your experience!
In Good Health,
Heather N
Equi.Life Customer Care
----
Quality Brand
EquiLife is a one stop shop for all my health needs including supplements, lab testing, and protocols. I particularly love the Daily Nutrition Support which makes it super easy to get all of my vitamins, minerals, and protein for the morning at one time. This is a quality brand!
30 de agosto de 2026
Opinião espontânea
Resposta da EquiLife
Hi Jenna,
Thank you so much for sharing your experience! We’re thrilled to
hear that you’re happy with the quality of our products. We put a
great deal of care and intention into what we create, so it means
a lot to know that it’s making a positive difference for you. We truly
appreciate your support and kind words!
In Good Health,
Heather N
Equi.Life Customer Care
----
EquiLife has changed my life and I do…
EquiLife has changed my life and I do not say that lightly. Before starting any of the EquiLife tests or protocols, my digestive system couldn't even break down a capsule. Now, my digestion is the best it has ever been and I have the CBO Protocol to thank for that. Furthermore, the Dr. Cabral Detox has been the biggest needle mover for my own health. I've also started taking the Advanced Collagen Support recently and who knew that would rid me of my clicking knees whenever I climbed anything at an incline!
EquiLife has not just changed my life, but my family's life as well. The Heavy Metal Detox is the best out there in my opinion. I have watched my daughter's tests improve every time with lower and lower amounts of mercury and aluminum. Additionally, the tests we used for my husband helped us to target supplementation to improve his sleep.
1 de setembro de 2026
Opinião espontânea
Resposta da EquiLife
Hi C Sper,
Thank you so much for sharing your experience! It means the world
to hear how EquiLife has positively impacted not only your wellness
journey, but your entire family’s as well.
We’re so happy to hear these products have made such a meaningful
difference for you, and that the testing has helped your family make
more informed decisions along the way.
Thank you for trusting EquiLife and for being part of our community.
We’re incredibly grateful to have you with us!
In Good Health,
Heather N
Equi.Life Customer Care
----
7+ Years & Still My Go-To
I’ve been using EquiLife products for over seven years and have consistently been impressed by their quality, fast shipping, and exceptional customer service. I also love that they continue to expand their selection with new products and flavors, which keeps me excited to see what they come out with next!
1 de setembro de 2026
Opinião espontânea
Resposta da EquiLife
Hi Trustpilot,
Thank you so much for the wonderful review! We’re thrilled to hear that
you had such a positive experience with our customer service team. We
truly care about our customers and are always happy to help. Your kind
words mean a lot to our entire team!
In Good Health,
Heather N
Equi.Life Customer Care
Terrible experience trying to register…
Terrible experience trying to register for a hair sample lab test. It would not go through. You cannot reach them by email either or phone. Do not use this company. Very impressive website, but bad choice for consumers.
27 de julho de 2026
Opinião espontânea
Resposta da EquiLife
We’re very sorry for the frustration you experienced. We’ve worked hard to make our lab registration process as simple as possible, but if you ever need assistance, please email us at any time. Our customer support team is available from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday.
We’d truly appreciate the opportunity to resolve this personally for you. We ship approximately 50,000 lab tests worldwide each year and have fulfilled more than one million customer orders, but every customer and every order remains incredibly important to us.
Thank you for bringing this to our attention. We hope you’ll allow us to turn this experience around and welcome you into the EquiLife Health Community.
Horrible products
Horrible products. I’ve ordered things with critical missing codes and their customer support is atrocious. There are far better companies and products out there. Don’t waste your time or money!
4 de março de 2026
Opinião espontânea
Resposta da EquiLife
We’re very sorry to hear about your experience. Every EquiLife product and lab kit should arrive complete and ready to use, and our customer support team is available from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday, to provide helpful assistance whenever an issue arises. We also offer a full 60-day "Empty Bottle Guarantee" so there is no risk with your purchase.
We’d truly appreciate the opportunity to investigate what happened and resolve this personally for you. With more than one million customer orders and 26+ years of experience in private practice, we take every customer and every order very seriously.
Thank you for bringing this to our attention. We hope you’ll allow us the opportunity to make this right and provide the level of service you deserve we just need to know how we can best help.
Can't even register my kit so I can't…
Can't even register my kit so I can't send my sample. No customer service help either.
Dont waste your money!
15 de abril de 2026
Opinião espontânea
Resposta da EquiLife
We’re very sorry for the frustration you experienced. Your lab kit should be straightforward to register using the QR code or URL printed on the registration card inside the box. If you need assistance, our customer support team is available from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday.
We’d truly appreciate the opportunity to resolve this personally for you. We ship approximately 50,000 lab tests worldwide each year, but every customer and every test remains incredibly important to us.
When emailing our customer support team, simply include the name and email address associated with your order so we can help get your kit registered. We hope you’ll allow us the opportunity to make this right and provide the level of service you deserve!
If I could I’d give it a negative…
If I could I’d give it a negative star!!! Went back in to see my results and they just disappeared!! It showed normal levels of heavy metals but low in magnesium, so I retested with blood work (btw I take supplements for magnesium!!) I was normal. This is a scam!!! Don’t trust results!!
1 de maio de 2025
Opinião espontânea
Resposta da EquiLife
We’re very sorry for the confusion and frustration this caused. Your results remain securely stored in your client portal, and our customer support team would be happy to help you regain access if you’re unable to locate them.
It’s also important to understand that a Hair Tissue Mineral Analysis and a blood test evaluate different biological samples and are not expected to produce identical results. Blood mineral levels are tightly regulated by the body and if your magnesium levels are low or high it is a signal for a serious medical condition - whereas a hair analysis measures minerals deposited and excreted into the hair over time. The same Minerals & Metals Test is the same type used by NASA, the FBI, and in numerous PubMed studies.
Your test also includes a complimentary health coaching call specifically so an experienced coach can walk you through your results, explain these differences, and answer your questions. Please contact our team with the name and email address associated with your order so we can help you access your report and schedule your call. We’re here to help and would genuinely appreciate the opportunity to address your concerns!
Waiting on test results for almost 2…
Waiting on test results for almost 2 months and I have emailed and called asking for an update and they don't even show received online. They will not get back to me
13 de março de 2025
Opinião espontânea
Resposta da EquiLife
We totally understand your frustration, however I want to assure you that we respond to every email the same day (9am - 9pm EST Monday - Friday). It is very possible our emails to you are going to spam, so please do check your spam or junk folder. We ship over 50,000 labs around the world each year and pride ourselves on customer service and care. However, we're not perfect (even though we try!), so please email us anytime, contact your assigned health coach, or submit a message through the website. We want to help!
Scam to sell products
Scam to sell products! False results reported for Heavy Metals test. Just previously had blood tested and sodium and potassium levels were normal. Equilife test showed them to be high, not possible. Equilife also showed my aluminum to be high, which I doubt because of the other false results.
23 de março de 2025
Opinião espontânea
Resposta da EquiLife
It’s also important to understand that a Hair Tissue Mineral Analysis and a blood test evaluate different biological samples and are not expected to produce identical results. Blood mineral levels are tightly regulated by the body and if your sodium and potassium levels are low or high it is a signal for a serious medical condition - whereas a hair analysis measures minerals deposited and excreted into the hair over time. The same Minerals & Metals Test is the same type used by NASA, the FBI, and in numerous PubMed studies.
Please also keep in mind that EquiLife does NOT run your lab results. They are run through an independent 3rd party, so we have no ability to sway your results.
Your test also includes a complimentary health coaching call specifically so an experienced coach can walk you through your results, explain these differences, and answer your questions. Please contact our team with the name and email address associated with your order so we can help you access your report and schedule your call. We’re here to help and would genuinely appreciate the opportunity to address your concerns!
Snake Oil!
They returned false test results to try and sell products. My daughter had hair sample test performed for toxic metals. EquiLife’s tests came back showing high levels of Mercury and Aluminum, very concerning. Fortunately we didn’t trust them and obtained a test from a reputable lab, which showed low levels of those metals.
6 de março de 2025
Opinião espontânea
Resposta da EquiLife
We respect everyone’s right to share their experience, but the allegation that EquiLife falsified test results to sell products is extremely serious and simply not accurate.
For more than 26 years, our mission has been to help people improve their health. During that time, we’ve completed more than 250,000 one-on-one client appointments, processed over 300,000 lab tests, and served customers through more than one million orders. We take the accuracy of every test, and the trust placed in us very seriously.
It’s also important to understand that a Hair Tissue Mineral Analysis and a blood test examine different biological samples and should not be expected to produce identical results. Blood testing measures what is circulating at the time of collection, while hair analysis measures minerals incorporated into the hair over time. Differences in sample type, testing methodology, and reference ranges can therefore produce different findings. Hair analysis is also used in numerous peer-reviewed studies indexed on PubMed.
Every test includes a complimentary call with an experienced health coach who can explain the results, discuss these important distinctions, and answer any questions. We would welcome the opportunity to review both reports with you and better understand what occurred. Please contact our team with the name and email address associated with the order so we can address your concerns personally.
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