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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The company had exactly what I had been looking for. The product was excellently made and sturdy. The price was reasonable. The shipping was FAST! Great experience!

Classificada 1 em 5 estrelas

BUYER BEWARE!!!! Didn’t have the Charles Owen helmet I ordered in stock, despite it showing it was available. Then advised me they had the Charles Owen Champion Helmet in the size I needed, only to fi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have several of the multi coloured mesh waistcoats in different coloursways. Love the idea of different colours for different surroundings/ light Will be looking to purchase the leg wraps and shee... Ver mais

Classificada 5 em 5 estrelas

Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nos... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para equitação

Escrito pela empresa

EQUISAFETY - PUTTING YOUR SAFETY FIRST Is at the core of Equisafety Limited. A Guiding force driving us to continue the safety legacy we have built for over 25 years. A world leader in technical performance equestrian high viz. The unrivalled in-house designs are created by a qualified MA technical sportswear designer, and our relentless commitment is to give you, and your horse, the very best in unrivalled design by placing emphasis on function and performance for when you need it the most. Only the highest quality technical fabric is used in our iconic designs and the construction of our apparel is unrivalled. Equisafety designs and manufactures for a number of UK Police Mounted Police units including the Metropolitan; Greater Manchester; Avon and Somerset and Northumbria.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

238 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 37% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(238)

67 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Wonderful Products, Great Service

I initially purchased a Hi-Viz gilet from Equisafety, because I really wanted something bright and also nice fitting. As soon as it arrived and I discovered how nice it is, I ordered another one in the smaller size (one for winter, one for summer :) ).
The small one arrived but had a tiny flaw in the zip that made it unable to open. One simple phone call later, that gilet was returned and I received a replacement 'working' size small the following day.
Lovely products, lovely people.

28 de fevereiro de 2025
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words and we try to give 110% for our customers

Classificada 5 em 5 estrelas

Great coat to be seen in!

This coat is great. It fits well, is highly visible, looks good, is waterproof, doesn't rustle and scare my horse(!), has a two way zip so no scratched pommel and back vents so no getting stuck on the cantle and pockets! Perfect!
Did need scissors to remove the tags but at least that meant they were still attached! 😂😂

23 de janeiro de 2025
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

We design everything in-house. Hence why everything is excellent quality.

Classificada 3 em 5 estrelas

Given a jacket as a Xmas gift which was…

Given a jacket as a Xmas gift which was too small.
Edward advised to return & to include £5 cash for replacement shipping.
Delivered on 13th January.
Chased on 20th Jan to be told that it was “missed”?? & replacement would be sent out on the 22nd January.
Email chase sent today & OUT OF OFFICE email received NOT BACK UNTIL 5th February!!!
Very disappointed & not a very good customer returns service :-(

Update!
Finally received my replacement jacket. End of February.

24 de janeiro de 2025
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Edward does not work for Equisafety anymore and we have been trying to find your details, so we can contact you to help deal with this issue. Would you be kind enough to contact nicky@equisafety.com

Classificada 1 em 5 estrelas

Missing parts. No reply by email

Ordered a product that had missing parts. Emailed to return with on answer. I've since found out they are a proud sponsor of a woman who whips horses for no reason. Looks like I'll have to a chargeback on my credit card.

Avoid this company

Edit to their comment. We sent loads of emails you promised a refund and I was checking my accounts looking for the money then you said I couldn't have a refund. You stated you haven't been a proud sponsor of Charlotte Dujardin for over 2 years, but yet I have an emails from you last year and this stating that you are a proud sponsor.

7 de janeiro de 2025
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Edward does not work for Equisafety anymore and we have been trying to find your details, so we can contact you to help deal with this issue. Would you be kind enough to contact nicky@equisafety.com
We have not sponsored that lady for 2 years now.

Classificada 4 em 5 estrelas

Things improved since January

Problems with order initially but later received email saying it was a problem with staff member who o longer works for the company and they have since sent the item I had originally as good will gesture. So seems they have now improved their customer service.

17 de janeiro de 2025
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words and yes you are correct, that staff member has left and we are back to offering great customer service.

Classificada 5 em 5 estrelas

Equisafety led solar outdoor light

Equisafety led solar outdoor light. What a great product! Being able to clip onto fences, stable divider wall etc is such a bonus. These are the brightest I have used so far, and are perfect for those of us with no mains lighting.

3 de janeiro de 2025
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words. We are bringing out a new solar light, with a remote control for Winter 2025.

Classificada 5 em 5 estrelas

Very pleased

Quick and easy to order. My purchase arrived very quickly!

13 de dezembro de 2024
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words and on Christmas day as well.

Classificada 5 em 5 estrelas

Great product

Great product! Perfect for low light hacking. Easy and quick ordering!

17 de dezembro de 2024
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words. We do try to get all orders out ASAP

Classificada 5 em 5 estrelas

All good

All good, prompt delivery & as described

11 de novembro de 2024
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words. We do try to get all orders out ASAP

Classificada 5 em 5 estrelas

great products

great products
super fast shipment to Germany.
very nice Contact,
will gladly order again

25 de outubro de 2024
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words. We do try to get all orders out ASAP

Classificada 5 em 5 estrelas

Good once I managed to speak to someone…

Good once I managed to speak to someone as there had been a pricing problem online service was excellent

5 de novembro de 2024
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words. Im glad we sorted it for you.

Classificada 5 em 5 estrelas

The equisafety air waistcoat is…

The equisafety air waistcoat is amazing. The colour is great for this time of the year and the writing on the back tells cyclists/vehicles to pass wide and slow. A plain hivis does not have the same effect!

23 de outubro de 2024
Opinião espontânea
logótipo da Equisafety

Resposta da Equisafety

Thank you for your kind words. We designed the Air Waistcoat about 20 years ago and it is still brilliant.

Classificada 5 em 5 estrelas

Hi-Viz could save you & your pony's lives!

Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nosebands sewn together & slipped over his breast harness, another on his little nose & topped off with a wonderful pair of Hi-Viz ears.
Boy can they see us coming now - will never drive again without them year round - he's too precious for that!! Great service & superfast delivery - Thank You Equisafety (Sara & Rocky the small but mighty coblet)

27 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

The customer service was incredible. Nicky was friendly and helpful, going above and beyond to ensure my (fabulous) new hat was exactly right for me. It's perfect. Thank you so much. I'll definitely purchase from here next time.

16 de agosto de 2024
Opinião espontânea

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